Cubsrule wrote:joeblow10 wrote:WN has openly stated that ~35% of its pax are business folks. Is that number horrible? No, absolutely not. But it is well below their competitors...and there's a simple reason.
WN has an on-time problem. Sorry, that's an obvious one. The problem starts with scheduling far less time on the ground than their peers - and F9 is finding out the same thing. WN has at least gotten somewhat good at turning their planes around in 30-45 minutes (F9 has not at all) but the problem is when you schedule so little time, problems pile up.
Is WN markedly worse than the legacies when regional operations are included? That does not seem to be the case generally.
And, WN often has nonstops where other carriers do not. If I take a nonstop that is 70 percent likely to be on time, I have a 70 percent chance of arriving on time. If I take a connecting flight on which both halves of the itinerary are 80 percent likely to be on time and the outcomes are independent of each other (a bit of a questionable assumption, I realize), I only have a 64 percent chance of arriving on time.
As far as connecting goes, the first flight can be late and not effect your arrival time as long as you make the connection. If both flights are 80% on time but 95% of the time you can make the connection even if the first flight is late, then you'll have a 76% chance to arrive on time at the destination.
I'd much rather take a nonstop that is an hour late 90% of the time vs. connecting where there is a risk of missing the connection and either having to take a much later flight or not being able to continue until the next day.