Moderators: jsumali2, richierich, ua900, PanAm_DC10, hOMSaR
winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
jrkmsp wrote:winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
Delta is adding 48 of its new international style premium economy seats, which the airline has branded as “Delta Premium Select.” The cabin features more than just extra legroom, with specially designed seats that include extra space, recliner features and come with some premium amenities. With the introduction of Delta Premium Select onto the retrofitted 777s, Delta will not include any of its extra legroom Comfort+ seats in the new layout.
jrkmsp wrote:winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
PotatoPappas wrote:jrkmsp wrote:winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
It ahs Premium Select but do you have a source backing the Comfort +? Non of the other 777s have it, nor did I hear any plans about them getting it...
winginit wrote:PotatoPappas wrote:jrkmsp wrote:
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
It ahs Premium Select but do you have a source backing the Comfort +? Non of the other 777s have it, nor did I hear any plans about them getting it...
Further confirmation that there is no Comfort+ on the retrofitted 777s here.
Like the A350, the retrofitted 777s do not have any Comfort+ seating
Web500sjc wrote:We’re talking about the A339, a product that has yet to be delivered to DL. This is the first “new” opportunity since the original A350/B777 Suite announcement was made. In the original rollout of the suites and Premium Select, EC+ was specifically ommited from the aircraft- with the A339, DL May be making a decision to add EC+ To have more “premium seats” available for purchase.
Web500sjc wrote:I do believe for all future wide body retrofits and additions at DL, business will be lie flat suites. The suites don’t take up much more room than a standard Lie flat/ all aisle configuration, but the door adds a lot of additional value to the experience.
questions wrote:Will D1 on the A330-900NEO be 1-2-1? If so, is the space to install coming from the aisles? Or will the pods be narrower?
Are there any D1 differences between the 777 and 359?
AlexBrewster03 wrote:What if Delta installed a reverse herringbone seat that featured doors? It would be a completely new design, but fit in the A330-900. Having the door would keep with the “suite” product. That’s a long shot but its a thought
winginit wrote:Agreed. Delta does not hide the fact that they're big on consistency.
clrd4t8koff wrote:winginit wrote:Agreed. Delta does not hide the fact that they're big on consistency.
It’s a bit much to say DL is big on consistency when they have 4 different Delta One configurations in service. I understand they want to move to one layout, but the suites will never fit on the 757’s or any narrowbodies, so they’ll always have at least two configurations as long as DL flies narrowbodies with a business class cabin.
On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
The only thing DL is big on is being inconsistent.
clrd4t8koff wrote:winginit wrote:Agreed. Delta does not hide the fact that they're big on consistency.
It’s a bit much to say DL is big on consistency when they have 4 different Delta One configurations in service. I understand they want to move to one layout, but the suites will never fit on the 757’s or any narrowbodies, so they’ll always have at least two configurations as long as DL flies narrowbodies with a business class cabin.
On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
The only thing DL is big on is being inconsistent.
LawAndOrder wrote:clrd4t8koff wrote:winginit wrote:Agreed. Delta does not hide the fact that they're big on consistency.
It’s a bit much to say DL is big on consistency when they have 4 different Delta One configurations in service. I understand they want to move to one layout, but the suites will never fit on the 757’s or any narrowbodies, so they’ll always have at least two configurations as long as DL flies narrowbodies with a business class cabin.
On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
The only thing DL is big on is being inconsistent.
Someone is mad. What does not showing award chart have to do with consistency? Delta is very consistent with their branding and customer experience. Consistent doesn’t mean it has to be the exact same.
Virgin is consistent with their customer experience but each fleet has minor differences. The 330 will be consistent with the newest planes but surely it’ll be configured to fit a 330.
sxf24 wrote:LawAndOrder wrote:clrd4t8koff wrote:
It’s a bit much to say DL is big on consistency when they have 4 different Delta One configurations in service. I understand they want to move to one layout, but the suites will never fit on the 757’s or any narrowbodies, so they’ll always have at least two configurations as long as DL flies narrowbodies with a business class cabin.
On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
The only thing DL is big on is being inconsistent.
Someone is mad. What does not showing award chart have to do with consistency? Delta is very consistent with their branding and customer experience. Consistent doesn’t mean it has to be the exact same.
Virgin is consistent with their customer experience but each fleet has minor differences. The 330 will be consistent with the newest planes but surely it’ll be configured to fit a 330.
Actually, consistent does mean the exact same.
While Delta is consistent in offering lie flat seats with aisle access across its widebody fleet, there is little consistency in the quality of the product or customer experience.
clrd4t8koff wrote:On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
sxf24 wrote:LawAndOrder wrote:clrd4t8koff wrote:
It’s a bit much to say DL is big on consistency when they have 4 different Delta One configurations in service. I understand they want to move to one layout, but the suites will never fit on the 757’s or any narrowbodies, so they’ll always have at least two configurations as long as DL flies narrowbodies with a business class cabin.
On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
The only thing DL is big on is being inconsistent.
Someone is mad. What does not showing award chart have to do with consistency? Delta is very consistent with their branding and customer experience. Consistent doesn’t mean it has to be the exact same.
Virgin is consistent with their customer experience but each fleet has minor differences. The 330 will be consistent with the newest planes but surely it’ll be configured to fit a 330.
Actually, consistent does mean the exact same.
While Delta is consistent in offering lie-flat seats with aisle access across its widebody fleet, there is little consistency in the quality of the product or customer experience.
EChid wrote:sxf24 wrote:LawAndOrder wrote:
Someone is mad. What does not showing award chart have to do with consistency? Delta is very consistent with their branding and customer experience. Consistent doesn’t mean it has to be the exact same.
Virgin is consistent with their customer experience but each fleet has minor differences. The 330 will be consistent with the newest planes but surely it’ll be configured to fit a 330.
Actually, consistent does mean the exact same.
While Delta is consistent in offering lie-flat seats with aisle access across its widebody fleet, there is little consistency in the quality of the product or customer experience.
From a Y perspective: Their product is very consistent. AVOD and fresh-looking interiors no matter whether it's a 737, 321, 767, 757, etc. Easily the most consistent of the legacy airlines, and the nicest.
From the J perspective: DL is crystal clear on their product variations. An airline that large is going to have variations in products, period. In the A330/767 you'll be guaranteed aisle access from all seats, a lay flatbed, and a nice modern IFE system. That is consistent across the fleet, and the variation in reverse herringbone/other is not materially significant to matter. You still get the same essential features. They call it Delta One. If you're flying in an aircraft equipped with closing doors, they call it Delta One Suites. It's plainly stated on their site, and very clear. You'll see it at booking. UA does nothing to clarify what seat you're getting, no differentiation between Polaris hard-product versus not...so you have no idea until you see a seat map (and that assumes people can recognize Polaris seating by seat map), and AA does absolutely nothing to clarify the difference between their brand new 787s and their shabby 767s that don't even feature integrated IFE.
I just really don't see your point as valid.
questions wrote:While I think we’re on the same page with the term consistent, you also introduce another important concept. Transparency.
In your example above, DL does a much better job than UA in transparency. It is much easier to manage the customer experience when expectations are met. DL uses transparency to establish expectations that in turn lead to a better experience.
UA on the other hand markets a sophisticated Polaris product; makes the customer guess as to whether or not they will receive the marketed offering; disappoints the customer when they board and see a dated United Business product; creates an atmosphere of bait and switch; is exponentially dinged by the disappointed customer for any slightly off onboard service delivery; and therefore kills the customer experience — all from a lack of transparency.
EChid wrote:sxf24 wrote:LawAndOrder wrote:
Someone is mad. What does not showing award chart have to do with consistency? Delta is very consistent with their branding and customer experience. Consistent doesn’t mean it has to be the exact same.
Virgin is consistent with their customer experience but each fleet has minor differences. The 330 will be consistent with the newest planes but surely it’ll be configured to fit a 330.
Actually, consistent does mean the exact same.
While Delta is consistent in offering lie-flat seats with aisle access across its widebody fleet, there is little consistency in the quality of the product or customer experience.
From a Y perspective: Their product is very consistent. AVOD and fresh-looking interiors no matter whether it's a 737, 321, 767, 757, etc. Easily the most consistent of the legacy airlines, and the nicest.
From the J perspective: DL is crystal clear on their product variations. An airline that large is going to have variations in products, period. In the A330/767 you'll be guaranteed aisle access from all seats, a lay flatbed, and a nice modern IFE system. That is consistent across the fleet, and the variation in reverse herringbone/other is not materially significant to matter. You still get the same essential features. They call it Delta One. If you're flying in an aircraft equipped with closing doors, they call it Delta One Suites. It's plainly stated on their site, and very clear. You'll see it at booking. UA does nothing to clarify what seat you're getting, no differentiation between Polaris hard-product versus not...so you have no idea until you see a seat map (and that assumes people can recognize Polaris seating by seat map), and AA does absolutely nothing to clarify the difference between their brand new 787s and their shabby 767s that don't even feature integrated IFE.
I just really don't see your point as valid.
EChid wrote:From a Y perspective: Their product is very consistent. AVOD and fresh-looking interiors no matter whether it's a 737, 321, 767, 757, etc. Easily the most consistent of the legacy airlines, and the nicest.
From the J perspective: DL is crystal clear on their product variations. An airline that large is going to have variations in products, period. In the A330/767 you'll be guaranteed aisle access from all seats, a lay flatbed, and a nice modern IFE system. That is consistent across the fleet, and the variation in reverse herringbone/other is not materially significant to matter. You still get the same essential features. They call it Delta One. If you're flying in an aircraft equipped with closing doors, they call it Delta One Suites. It's plainly stated on their site, and very clear. You'll see it at booking. UA does nothing to clarify what seat you're getting, no differentiation between Polaris hard-product versus not...so you have no idea until you see a seat map (and that assumes people can recognize Polaris seating by seat map), and AA does absolutely nothing to clarify the difference between their brand new 787s and their shabby 767s that don't even feature integrated IFE.
I just really don't see your point as valid.
winginit wrote:jrkmsp wrote:winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
Are you sure? I have not yet been on one, but per this article...Delta is adding 48 of its new international style premium economy seats, which the airline has branded as “Delta Premium Select.” The cabin features more than just extra legroom, with specially designed seats that include extra space, recliner features and come with some premium amenities. With the introduction of Delta Premium Select onto the retrofitted 777s, Delta will not include any of its extra legroom Comfort+ seats in the new layout.
PotatoPappas wrote:jrkmsp wrote:winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
It ahs Premium Select but do you have a source backing the Comfort +? Non of the other 777s have it, nor did I hear any plans about them getting it...
winginit wrote:PotatoPappas wrote:jrkmsp wrote:
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.
It ahs Premium Select but do you have a source backing the Comfort +? Non of the other 777s have it, nor did I hear any plans about them getting it...
Further confirmation that there is no Comfort+ on the retrofitted 777s here.
Like the A350, the retrofitted 777s do not have any Comfort+ seating
questions wrote:When DL installs D1 Suite, PS and C+ will they further reduce pitch in the main cabin?
questions wrote:clrd4t8koff wrote:On top of cabin configurations DL also hides its award chart - another area where they have zero consistency and purposefully structure it that way.
DL does NOT hide its award chart.
DL does not have an award chart.
DL can not hide something it does not have.
Awards are based on current market value of available seats in a given cabin class. Predictive algorithms translate the cost of available seats from dollars to SkyMiles. The algorithms factor into the conversion lost opportunity for additional revenue for each seat potentially sold in an effort to manage award demand. Demand is aggressively managed so that DL can minimize negative impact to the top line for its SkyMiles award program.
MSPNWA wrote:767: Most 763ERs have new seats/PTVs, but some have old seats/PTVs;
sxf24 wrote:I go out of my way to book DL on the A330 because the seat is far superior to the 767. While both lie flat and have all aisle access, there is no comparison between the seats in the amount of personal space and privacy. The IFE and open space to move around at Door 1 also make the A330 a superior D1 experience.
The lack of consistency is understandable and not unexpected. Delta may be the most consistent U.S. airline, but the are not consistent.
NateGreat wrote:AlexBrewster03 wrote:What if Delta installed a reverse herringbone seat that featured doors? It would be a completely new design, but fit in the A330-900. Having the door would keep with the “suite” product. That’s a long shot but its a thought
The Panasonic Waterfront would definitely be a great choice, as it is both angled toward the windows/walls like the reverse herringbone, but also features a sliding door. Not sure about seat size versus cabin width issues, but at least something similar to this.
https://thepointsguy.com/2016/04/panaso ... lass-seat/
Alphazone wrote:MSPNWA wrote:767: Most 763ERs have new seats/PTVs, but some have old seats/PTVs;
Seems like you are wrongly informed, all the 767ER have lie-flat seats.sxf24 wrote:I go out of my way to book DL on the A330 because the seat is far superior to the 767. While both lie flat and have all aisle access, there is no comparison between the seats in the amount of personal space and privacy. The IFE and open space to move around at Door 1 also make the A330 a superior D1 experience.
The lack of consistency is understandable and not unexpected. Delta may be the most consistent U.S. airline, but the are not consistent.
How can you claim it as "fleet inconsistency". The 767 retrofit preceded that of the A330, it's not something that can be changed.
What you wrote in the rest of your post is totally untrue, anyone with enough desire before booking will go to airliners.net image search "cabin views", and nice job derailing the thread.
sinr wrote:Back to the subject at hand. My best guess for the most efficient layout of 29 suites between L1 and L2 doors would be a staggered 1-1-1 configuration. This would make 10 rows with one seat missing from the center which would make more space for a closet, lav or galley.
sxf24 wrote:Alphazone wrote:MSPNWA wrote:767: Most 763ERs have new seats/PTVs, but some have old seats/PTVs;
Seems like you are wrongly informed, all the 767ER have lie-flat seats.sxf24 wrote:I go out of my way to book DL on the A330 because the seat is far superior to the 767. While both lie flat and have all aisle access, there is no comparison between the seats in the amount of personal space and privacy. The IFE and open space to move around at Door 1 also make the A330 a superior D1 experience.
The lack of consistency is understandable and not unexpected. Delta may be the most consistent U.S. airline, but the are not consistent.
How can you claim it as "fleet inconsistency". The 767 retrofit preceded that of the A330, it's not something that can be changed.
What you wrote in the rest of your post is totally untrue, anyone with enough desire before booking will go to airliners.net image search "cabin views", and nice job derailing the thread.
Fleet inconsistency can be claimed because there is inconsistency between the fleet. What is absurd is that criticism of Delta is being presumed to be unilateral, as in inconsistent D1 = bad Delta. That's not the case: there are reasons there are different D1 seats and the inconsistency will change in the future. However, I am still entitled to the opinion that D1 on the 767 is no longer competitive and falls far short of the similar generation seats offered on the 777 and A330 due to inconsistencies in seat dimensions, privacy, and IFE.
jrkmsp wrote:winginit wrote:My understanding is that Ed has said at numerous employee town hall meetings that the A330-900neo will indeed have suites that are virtually identical to the product on the A350 and retrofitted 777s.
Additionally, as PotatoPappas points out, it will be the first aircraft to have both Premium Economy and Comfort+ (the A350 and retrofitted 777s do not have Comfort+)
The latest 777 back from refitting also has Comfort+ and Premium Select. FYI.