Is there like a button someone can press down at NZ headquarters which directly alerts the New Zealand Herald to run another sensationalist piece of crap about how dastardly evil JQ/AA/QF are?
It's the Herald Gasman which is why I kept getting annoyed last year when it was used to quote so much fact on a few matters.
Medical events are very routine for airlines to manage, the major carriers use organisations like medlink to seek advice on how to manage the ill passenger including diverting, they obviously also relay and consider the onboard medical professionals' opinion of the ill passenger (the weight of this may depend on their level of training, nurse vs Dr etc),
This article is one twat's view on how 'stressful' it was, what exactly was he expecting by way of updates? Was he expecting a medical update every 15 minutes? Did they expect AA to find a medical room at 36,000 feet to treat him in private? My response to him is, do your job as a parent and explain this to your child. It's not the responsibility of AA to do this via P.A. yes it's sad, yes it's unpleasant but it's also life.
I also wonder where his priorities are.. "My 11-year-old was scared, asking if he is going to die." yet he's got time for this '"Ross, speaking to the Herald from on board the plane".
As horrific and sad as it is, I can't help but wonder how much the recent sad events on OL helped make this publishable.