eidvm wrote:For info, Dublin is one of only two bases where Ryanair do all their handling in house themselves, from check-in to baggage loading, engineering and even including de-icing. So the problems seen the other day were entirely of their own making, a commercial decision not to employ or not to train up enough aircraft deicers, or have bought enough serviceable deicing rigs.
Is Malaga the other one? In recent weeks STN has been taken over by BLUE Handling. This is a brand of OmniServ, IIRC. The branding is very FR and even the POS machines for ‘naughty’ passengers with too much luggage are Ryanair.
On a recent flight a woman said she though she could bring a trolley bag, as it was her only piece of luggage. Quite how she missed the 3 emails, app notifications, banners and explicit options to choose at check-in, I don’t know. I notice that FR have an AR bag sizer on their iOS app. Pretty cool.