garcan wrote:rida79 wrote:Begues wrote:
Lack of jetway operators. To be able to operate a jetway, you need to do some training, that cost money, this is outsourced to cheapest bidder packaged together with a bunch of other airport services. The bidder only train the minimum amount required so when people are sick, there is no one to replace them. This is a problem with a lot of airport services that require some form of training.
That's not the reason. There are many reasons why an airbridge might be empty. The fact that there are some empty airbridges when a flight arrives, doesn't mean that there are no flights planned for those airbridges. Flights arriving later might be planned for those airbridges.
Also there are some other reasons like the aircraft going to maintenance, airbridge not operational, etc
It is one of the reasons and it is more common than you think, I have seen it with my own eyes working for an airport service company. Jetbridge operators are baked in with a suite of services because it is not profitable, they usually wear several hats for this reason. So a service company bid for a package of services to provide for, some of which are profitable, some of which are not, the non profitable services are run at a bare minimum and break down the moment a few employees call in sick and there are no extra personel to call in, lack of redundancy in these companies (due to cost) mean you get 3rd world level services every time the manpower is stretched.
One example, during rush hour the domestic terminal at my airport had 2 people operating the jetbridges instead of the usual 3, this resulted in huge delays for the airline while the 2 operators ran around like mad simply beacuse there was no redundancy in the service company (again lowest bidder outsourcing).
What ends up happening is these service companies run for a few years, go bankrupt, are replaced by new service companies that run for a few years before they go bankrupt, rinse and repeat, an endless conveyor belt of service companies providing substandard airport services due to outsourcing to lowest bidder companies that run on fumes and have cero headroom.