xwb777
Topic Author
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Joined: Wed Jan 17, 2018 4:13 pm

Qatar Airways named Skytrax airline of the year

Tue Jun 18, 2019 12:18 pm

Qatar Airways has been named Skytrax airline of the year. Qatar Airways was in the 2nd position in 2018.

1. Qatar Airways (2)
2. Singapore Airlines (1)
3. ANA (3)
4. Cathay Pacific (6)
5. Emirates (4)
6. EVA (5)
7. Hainan (8)
8. Qantas (11)
9. Lufthansa (7)
10. Thai Airways (10)

19. British Airways (31)
23. AirFrance (25)
27. Turkish Airways (18)
29. Etihad Airways (15)
41. Delta (31)
68. United (88)
74. American (71)


Numbers in brackets indicate the position in 2018.

Complete top 100 list is available at https://www.worldairlineawards.com/worl ... ines-2019/
Last edited by qf789 on Thu Jun 20, 2019 5:20 am, edited 1 time in total.
Reason: Clickbait title
 
AZa346
Posts: 135
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:32 pm

What's the criteria behind this list??
 
Ziyulu
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:40 pm

I can't believe an airline that charges for tea on short haul flights ranks above our American carriers.
 
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CPHFF
Posts: 199
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:41 pm

I have doubts about Skytrax. They removed my unfavourable review of QR last year, despite it being objective and detailed.
Unable to update my profife photo since 2014
 
Ziyulu
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:46 pm

Do airlines have to pay Skytrax?
 
AirwayBill
Posts: 135
Joined: Fri Mar 29, 2019 8:37 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:47 pm

Emirates above EVA is for sure one of the biggest jokes of this ranking.

Not to mention the punished TK and overrated LH.

Can't believe this scam agency is still getting that much coverage and credibility.
 
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Lilienthal
Posts: 134
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:50 pm

That's basically a list of airlines that fell for the Skytrax scam. Ranked by total amount payed to Skytrax, in descending order...

Check out this thread:
viewtopic.php?f=3&t=1424937

The video highlights what is pretty much an open secret in the aviation industry.
 
sibibom
Posts: 386
Joined: Fri Aug 12, 2016 7:04 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 12:52 pm

Well, we know who pays for "quality management" consulting now.
 
UWPAviation
Posts: 104
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:00 pm

Well it looks like I’m going to cancel my Southwest flight to LAS because they aren’t the top ranked airline!!!

What a joke.
 
zakuivcustom
Posts: 2698
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:06 pm

Well, I guess a certain newspaper in Hong Kong can no longer use "Because of complete mismanagement, which cause (CX's) ranking to continue to fall" title for CX.

But yes, otherwise, it's Skytrax Ranking. I guess BA paid them quite a bit to bump them up 12 ranks.
 
Thibault973
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:15 pm

Give me Turkish Airways which serves a hot meal and freshly squeezed orange juice on European flights over any of the Euro carrier ranked above it any day of the week.
 
Ziyulu
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:22 pm

Why is CA listed at 99? They serve hot meals on domestic flights.
 
chonetsao
Posts: 274
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:33 pm

Ziyulu wrote:
Why is CA listed at 99? They serve hot meals on domestic flights.


And their long haul business is actually much more comfortable than Lufthansa.
 
ericalexandre76
Posts: 28
Joined: Mon Aug 26, 2013 2:25 pm

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:40 pm

Smart business decision by airlines to pay Skytrax if that is actually how this list is generated, the revenue generated by flyers who make their airline choices aided by this list probably surpasses whatever fee the airlines paid to Skytrax.

And it is always entertaining to see people on here denigrate Skytrax :)
 
smallmj
Posts: 144
Joined: Tue Oct 09, 2018 1:39 pm

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:50 pm

WOW was going to be #1 but they bankrupted themselves paying for the award :)
 
bergkampsticket
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 1:55 pm

Corrupt nonsense as usual.
 
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Mystic
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 2:02 pm

What a joke.. I dont think anyone should take them serious at this point.
Former HeyTK
 
Jetty
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 2:16 pm

Wow, TK is declining quickly. :wideeyed: Is that related to Turkeys recession?

Skytrax also gave an award for the cleanest airplanes. And as to be expected that award went to EVA Air: it is well known that their cabin staff go the extra mile when it comes to cleanliness. :butthead: Deserved!
 
WayexTDI
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 2:24 pm

ericalexandre76 wrote:
Smart business decision by airlines to pay Skytrax if that is actually how this list is generated, the revenue generated by flyers who make their airline choices aided by this list probably surpasses whatever fee the airlines paid to Skytrax.

And it is always entertaining to see people on here denigrate Skytrax :)

You do realize that your first sentence actually reinforces the feeling about Skytrax and goes against your last sentence???
 
blooc350
Posts: 110
Joined: Thu Jun 08, 2017 5:10 pm

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 2:41 pm

Congrats to Singapore Airlines for winning Best Cabin Crew and Best First Class. They deserve it!
 
E90SLAM
Posts: 19
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 2:49 pm

zakuivcustom wrote:
Well, I guess a certain newspaper in Hong Kong can no longer use "Because of complete mismanagement, which cause (CX's) ranking to continue to fall" title for CX.

But yes, otherwise, it's Skytrax Ranking. I guess BA paid them quite a bit to bump them up 12 ranks.


They're still not #1, the "certain newspaper" will find a way to make headlines.
"Mismanaged airline CX had finally found a few $$$ by cost cutting and salary benefits so that their Skytrax ranking improved slightly. Although not on Top 3 yet."

Skytrax is losing credibility now, just for reference only.
 
StrandedAtMKG
Posts: 282
Joined: Wed Jan 28, 2015 5:51 pm

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 3:32 pm

The baseball team I like was inexplicably rated lower than that other rival baseball team from another country, so clearly this entire list is a farce and should never been taken seriously.
 
Ziyulu
Posts: 598
Joined: Thu Oct 13, 2016 10:35 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 3:40 pm

I can see why DL is above AA and UA. AA and UA got rid of in flight snacks in the early 2010s, but DL kept on serving them.
 
bhxalex
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 3:41 pm

When BA are higher than EY, any credibility for this organisation goes out of the window.
 
J343
Posts: 238
Joined: Sun Jan 13, 2008 3:40 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 3:42 pm

I wonder how much AAB paid Skytrax to bag 10 awards. I confess, I based Skytrax rankings with regards to my airline of choice in the past but have lost faith in them. Their credibility is just questionable. What really struck me is that SQ won Airline of the Year last year after releasing details of their new cabins. QR as we all know does enjoy making dramatic or suspenseful announcements and heavy marketing which probably contributed too their success in addition to the heavy QSuites marketing and PR alongsode their new ecnonomy class. I've good experiences with QR but I have had better experiences with CX from ground to the air. Also, I personally dont think Asiana Airlines is worthy of a 5 star rating just by looking at where they are in the rank. With their current financial situation, its going to be a matter of time before they lose their 5th star. I am also surprised at Hainan Airlines' success.
 
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huaiwei
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 3:55 pm

So you guys think every one of those in the top ten paid loads to get to that ranking, and none deserve to be there?
It's huaiwei...not huawei. I have nothing to do with the PRC! :)
 
kq747
Posts: 116
Joined: Fri Nov 25, 2011 3:59 pm

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:00 pm

bhxalex wrote:
When BA are higher than EY, any credibility for this organisation goes out of the window.


You should lookup more recent experiences in Y for EY. Seems to be going the BA way from what I can tell with all the cost cutting.

I have zero regard for their five star v. four star rating but these awards are supposed to be voted on by passengers so I give a little more leeway especially because EK is ranked above five star airlines which suggests to me that there is an element of passenger voting not just pay for play. EK to me is good in Y and F but def not the best J but the large traveling public do love them and they have perceived higher status due a lot of good marketing. If an airline could just outright buy an award, they would probably go for more than just IFE (which EK has unarguably the best in the industry).
 
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Slash787
Posts: 914
Joined: Sat Jul 23, 2016 9:37 pm

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:02 pm

British Airways above Turkish and Etihad? what a big LOL
 
zakuivcustom
Posts: 2698
Joined: Sat Jun 10, 2017 3:32 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:07 pm

E90SLAM wrote:
They're still not #1, the "certain newspaper" will find a way to make headlines.
"Mismanaged airline CX had finally found a few $$$ by cost cutting and salary benefits so that their Skytrax ranking improved slightly. Although not on Top 3 yet."


:rotfl: :rotfl:

Perhaps they can save even more money by next year to finally get back the #1 ranking. :scratchchin: :scratchchin:

Ziyulu wrote:
Why is CA listed at 99? They serve hot meals on domestic flights.


Hot Meals is only one factor out of many, though. CA certainly should be higher than 99 (I mean, how in the world MU is above them when MU is definitely worse), but nowhere near Top 30, either.

bhxalex wrote:
When BA are higher than EY, any credibility for this organisation goes out of the window.


Have you read EY trip report lately? Their cost-cutting is VERY obvious, and their products suffered from it.

huaiwei wrote:
So you guys think every one of those in the top ten paid loads to get to that ranking, and none deserve to be there?


Not necessarily. If anything, IMHO the difference between #1 and #10 is so small that a normal pax (especially somebody in Y) probably wouldn't even notice. Getting #1 in ranking give an airline bragging rights, though.
 
Amsterdam
Posts: 380
Joined: Thu Mar 17, 2011 12:52 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:13 pm

xwb777 wrote:
Qatar Airways has been named Skytrax airline of the year. Qatar Airways was in the 2nd position in 2018.

1. Qatar Airways (2)
2. Singapore Airlines (1)
3. ANA (3)
4. Cathay Pacific (6)
5. Emirates (4)
6. EVA (5)
7. Hainan (8)
8. Qantas (11)
9. Lufthansa (7)
10. Thai Airways (10)

19. British Airways (31)
23. AirFrance (25)
27. Turkish Airways (18)
29. Etihad Airways (15)
41. Delta (31)
68. United (88)
74. American (71)


Numbers in brackets indicate the position in 2018.

Complete top 100 list is available at https://www.worldairlineawards.com/worl ... ines-2019/


Dude come on
How can you not list the oldest airline of the wordt KLM at number 18?

And how did KLM score higher than BA and AF anyway :-D
 
Amsterdam
Posts: 380
Joined: Thu Mar 17, 2011 12:52 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:14 pm

Ziyulu wrote:
Do airlines have to pay Skytrax?


Qatar is hosting the World Cup in 2022

They buy everything
 
Amsterdam
Posts: 380
Joined: Thu Mar 17, 2011 12:52 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:18 pm

Lilienthal wrote:
That's basically a list of airlines that fell for the Skytrax scam. Ranked by total amount payed to Skytrax, in descending order...

Check out this thread:
https://www.airliners.net/forum/viewtop ... &t=1424937

The video highlights what is pretty much an open secret in the aviation industry.


Ok but how the hell is KLM at number 18?
I’m sure they aint paying anything to Skytrax.
 
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ojjunior
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:27 pm

Amsterdam wrote:
Ziyulu wrote:
Do airlines have to pay Skytrax?


Qatar is hosting the World Cup in 2022

They buy everything


Image
 
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huaiwei
Posts: 352
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 4:54 pm

zakuivcustom wrote:
huaiwei wrote:
So you guys think every one of those in the top ten paid loads to get to that ranking, and none deserve to be there?

Not necessarily. If anything, IMHO the difference between #1 and #10 is so small that a normal pax (especially somebody in Y) probably wouldn't even notice. Getting #1 in ranking give an airline bragging rights, though.

So which of those do you think paid money, and which is deserving?

I mean this constant slamming of the list as being a paid advertisement kinda negates the genuine efforts put in by at least some of those airlines on the list, don't you think?
It's huaiwei...not huawei. I have nothing to do with the PRC! :)
 
tonystan
Posts: 1656
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 5:01 pm

It’s a load of rubbish anyway. Bribery on all levels.
My views are my own and do not reflect any other person or organisation.
 
stylo777
Posts: 2675
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 5:14 pm

It's all rubbish, we all agree. Zero objectivity...

Btw. it's Turkish Airlines; not Airways...
 
Ziyulu
Posts: 598
Joined: Thu Oct 13, 2016 10:35 am

Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 6:34 pm

Amsterdam wrote:
xwb777 wrote:
Qatar Airways has been named Skytrax airline of the year. Qatar Airways was in the 2nd position in 2018.

1. Qatar Airways (2)
2. Singapore Airlines (1)
3. ANA (3)
4. Cathay Pacific (6)
5. Emirates (4)
6. EVA (5)
7. Hainan (8)
8. Qantas (11)
9. Lufthansa (7)
10. Thai Airways (10)

19. British Airways (31)
23. AirFrance (25)
27. Turkish Airways (18)
29. Etihad Airways (15)
41. Delta (31)
68. United (88)
74. American (71)


Numbers in brackets indicate the position in 2018.

Complete top 100 list is available at https://www.worldairlineawards.com/worl ... ines-2019/


Dude come on
How can you not list the oldest airline of the wordt KLM at number 18?

And how did KLM score higher than BA and AF anyway :-D


Because BA charges for an afternoon tea on short-haul flights.
 
xijiayu
Posts: 70
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 7:53 pm

ryanair is 59, ahead of many full service airlines that I had tried before (Avianca - 70, Gulf Air - 71 and Air China - 99). How could this be? These airlines are miles ahead of FR.
 
AC77X
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 8:07 pm

Philippine Airlines jumped 19 ranks, replacing Air Canada as #30 (AC dropped to #31). I've never flown them, are they good enough to jump 19 ranks?
 
ASFlyer
Posts: 1643
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 8:43 pm

the comments here are the best part - because everyone here is completely objective.
 
J343
Posts: 238
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 9:03 pm

AC77X wrote:
Philippine Airlines jumped 19 ranks, replacing Air Canada as #30 (AC dropped to #31). I've never flown them, are they good enough to jump 19 ranks?


Ive never flown with either but im suspecting PR's heavy advertising of their '4 Star' rating helped massively. Looking at AC and PRs hard product, AC has a better one imo. Obviously service differs, PR might have better service than AC.
 
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PatrickZ80
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 9:34 pm

xijiayu wrote:
ryanair is 59, ahead of many full service airlines that I had tried before (Avianca - 70, Gulf Air - 71 and Air China - 99). How could this be? These airlines are miles ahead of FR.


Don't underestimate Ryanair, they're actually not that bad. Their on-time performance is one of the best in Europe and they offer descent legroom. Not cramped at all. Of course they charge for additional things like checked luggage and food on board, but the quality of those things is rather good. They have the least amount of damaged or missing luggage of all airlines and if you buy a drink or snack on board it's better than what some airlines give away for free, so looking at the quality Ryanair beats a lot of airlines.

People that think of Ryanair as bad often have themselves to blame for that. They forget to check-in online despite the many warnings that Ryanair sends them and then attempt to check-in at the airport. Ryanair charges extra for that and you could have known that. Same with checked luggage, it's not that expensive if you add it at the time of booking but when you don't and you just show up with a suitcase at the airport that has to be checked it's a lot more expensive. Again, you could have known that. It's not the fault of Ryanair. Still, those people are the ones that complain the loudest and blame Ryanair for their own mistakes.

I've often flown Ryanair and if you know what to expect and you play by their rules, they're a very good airline. But you shouldn't have false expectations.
 
LHRApproach
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 10:06 pm

I got the impression it was important to Qatar staff. It’s maybe a reasonable idea to keep them motivated to be better than the other Middle Eastern and Asian carriers. Flying with Qatar it’s easy to see that they have some exceptional people working for them.
 
onwFan
Posts: 13
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 10:13 pm

Slash787 wrote:
British Airways above Turkish and Etihad? what a big LOL


Exactly! And I am surprised that EY is so down on the list. I can understand that with the mess EY is in lately, their service has gone down - But they're still way better than many carriers on the list.
 
Aceskywalker
Posts: 49
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 10:22 pm

J343 wrote:
AC77X wrote:
Philippine Airlines jumped 19 ranks, replacing Air Canada as #30 (AC dropped to #31). I've never flown them, are they good enough to jump 19 ranks?


Ive never flown with either but im suspecting PR's heavy advertising of their '4 Star' rating helped massively. Looking at AC and PRs hard product, AC has a better one imo. Obviously service differs, PR might have better service than AC.


Recent reviews of PR's product, especially on the A359 all agree on PR being an up and coming airline. Things holding PR back are the abysmal experience on the ground in Manila, and delays that earn the airline the snide saying of "PAL stands for planes always late"
 
Planes4you
Posts: 312
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 10:41 pm

Skytrax?More like skytrash
 
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Super80Fan
Posts: 1533
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Re: And the Skytrax airline of the year is ..

Tue Jun 18, 2019 11:20 pm

ASFlyer wrote:
the comments here are the best part - because everyone here is completely objective.


What's that old saying, opinions are like a%$holes, everyone has one?
RIP McDonnell Douglas
RIP US Airways
 
Ziyulu
Posts: 598
Joined: Thu Oct 13, 2016 10:35 am

Re: And the Skytrax airline of the year is ..

Wed Jun 19, 2019 3:38 pm

I can justify something that each airlines does not deserve to be on the top list:

1. Qatar Airways (2) - 3-3-3 on 787
2. Singapore Airlines (1) - 3-3-3 on 787
3. ANA (3) - no meals on domestic flights
4. Cathay Pacific (6) - 3-4-3 on 777
5. Emirates (4) - 3-4-3 on 777
6. EVA (5) - 3-4-3 on 777
7. Hainan (8) - 3-3-3 on 787
8. Qantas (11) - 3-3-3 on 787
9. Lufthansa (7) - no lie-flat business class
10. Thai Airways (10) - no service to US
 
DC1979
Posts: 34
Joined: Wed Jun 15, 2016 1:37 am

Re: And the Skytrax airline of the year is ..

Wed Jun 19, 2019 3:48 pm

Ziyulu wrote:
I can justify something that each airlines does not deserve to be on the top list:

1. Qatar Airways (2) - 3-3-3 on 787
2. Singapore Airlines (1) - 3-3-3 on 787
3. ANA (3) - no meals on domestic flights
4. Cathay Pacific (6) - 3-4-3 on 777
5. Emirates (4) - 3-4-3 on 777
6. EVA (5) - 3-4-3 on 777
7. Hainan (8) - 3-3-3 on 787
8. Qantas (11) - 3-3-3 on 787
9. Lufthansa (7) - no lie-flat business class
10. Thai Airways (10) - no service to US


Based on that criteria, hardly anyone would qualify. Also, how does no service to the US negate being the one of top airlines in the world? I didn’t realize service to the US was mandatory to make that list.
 
hoons90
Posts: 3542
Joined: Wed Aug 01, 2001 10:15 pm

Re: And the Skytrax airline of the year is ..

Wed Jun 19, 2019 3:52 pm

Ziyulu wrote:
I can justify something that each airlines does not deserve to be on the top list:

1. Qatar Airways (2) - 3-3-3 on 787
2. Singapore Airlines (1) - 3-3-3 on 787
3. ANA (3) - no meals on domestic flights
4. Cathay Pacific (6) - 3-4-3 on 777
5. Emirates (4) - 3-4-3 on 777
6. EVA (5) - 3-4-3 on 777
7. Hainan (8) - 3-3-3 on 787
8. Qantas (11) - 3-3-3 on 787
9. Lufthansa (7) - no lie-flat business class
10. Thai Airways (10) - no service to US


Stop doing everyone a disservice by spreading false information.
ANA does serve meals on domestic flights in J, and Lufthansa has lie-flat business class seats on all long haul aircraft. They phased out the angled ones at least two years ago.
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.

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