Blerg wrote:GalebG4 wrote:Blerg wrote:
But how do we know passengers don't have a problem with the product? Personally most people I know look forward to a pre-arrival meal especially on longer flights. For many passengers especially in secondary eastern European airports, LH is the only option when flying to north America or Asia.
But hey, let LH cut costs, become less passenger friendly but then they should not complain when their passengers switch to Turkish Airlines, Emirates, Qatar ... heck I think even US carriers might be offering a better product on transatlantic flights than LH... and that says a lot.
From most* east european airports you have other options than just Lufthansa Group airlines, BA, AF, LOT and KLM for North America, ME3, Turkish, Finnair, SAS and Aeroflot for Asian routes so there is a lot of competition when it comes to long haul east European airports.
When it comes to product they can always choose different better product not just cheapest that is available as they can on short haul. But generally low cost trends with ancillary has made harder for passengers to buy right tickets for right price when it comes to food, seat, baggage, internet and drinks.
Please read more carefully what I wrote. I was referring to secondary destinations in eastern Europe, most of the airlines you mentioned don't even fly to all the primary ones.
Why would they fly somewhere where there is no demand (selo), anyway tickets are going to be expensive irrelevant of flying destination as long as there is no real competition. Look you choose your product that you are going to buy like in a store, you are not going to buy a chocolate that you don’t like. Still don’t understand why you are bothered with Lufthansa basic product quality from secondary east European destinations when you can choose your product on both short and long haul flights irrelevant of the airline. If you are buying ticket for your grandma then be a good boy and buy her product that she deserves. In reality nobody really cares about secondary EAST EUROPEAN destinations.