jayunited wrote:This article and your comments do not paint a true and complete picture of what is actually taking place. Airlines like DL and UA are bumping passengers but they are doing it voluntarily instead of involuntarily. Voluntary and involuntary denied boarding are recorded differently by the DOT and for the sake of good press airlines like DL and UA have found a legal loophole. Their programs which solicit passengers on oversold flights to voluntarily place a bid to give up their seat was put into place simply to avoid bad press.
What I would love to see is how many VDB's DL, and UA had because I can promise you that number is much higher than what they would have the public believe. Your statement that DL has only denied boarding to 6 passengers for the entire year and UA 15 passengers for the months given is completely false. When a passengers buys a ticket for a specific flight and they are not accommodated on that specific flight because its oversold that airline has denied boarding to that customer. VDB or IVDB it doesn't matter because the end result is the customer has still been denied boarding.
LHUSA wrote:Something must be off regarding the way DL reports their involuntary DBs. My sister was automatically re-accommodated on a flight DL flight over July 4th weekend without her consent. As she arrived at LGA, she received a notification on her phone that her departure time and flight # had changed to 4 hours later. She assumed the flight had canceled but she checked the monitors and her original flight was scheduled as normal. She went to the gate and was told there was an aircraft down-gauge and ~7 passengers were moved to later flights. She never agreed to a compensation amount and was also told no passengers were willing to give up their seats due to the holiday weekend. Her de-boarding was involuntary so I'm not sure how she and the other passengers would not show up in this report. There was never a conversation of "if you accept this amount, we will move you to a later flight".
14 CFR §250.6(b) says that if there was an equipment substitution to an aircraft with fewer seats, the passengers bumped aren’t entitled to compensation. The airline didn’t intentionally oversell the flight; there was an operational reason.
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