morrisond
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United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 1:03 pm

Just breaking - being replaced by Scott Kirby
 
rufusmi
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:07 pm

Wow. Not sure whether that’s good or bad news.
 
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SCFlyer
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:08 pm

First news articles just appearing now:

https://www.cnbc.com/2019/12/05/oscar-m ... s-ual.html
 
Mainland
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:09 pm

A little more detail via United's press release:
https://seekingalpha.com/pr/17719453-un ... transition

CNBC reporting that they asked whether the timing was related to Munoz's health, United said no.
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Polot
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:09 pm

Well he was always suppose to be the transitional CEO designed the right the ship after Smisek and turn the brand around, and Kirby has been groomed for the CEO role as soon as he came aboard (and let’s be honest, that is why Kirby left AA). I guess Munoz felt it is time.

You don’t announce retirement 6 months in advance for urgent health reasons.
Last edited by Polot on Thu Dec 05, 2019 1:12 pm, edited 1 time in total.
 
Ronaldo747
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:11 pm

Deepest admiration to him, Oscar is an inspiration to all fellow heart cases and chronic patients. Glad that he will be still around as Executive chairman.
 
LGeneReese
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:32 pm

Garden Bethune Saved Continental , Oscar saved United... Simple as that.
 
jetmatt777
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:37 pm

Many thanks to Oscar for righting the ship and mending some wounds from the very rough merger. His job was just that, and he did an excellent job.

I hope Kirby can keep the momentum up and preserve the good will that Oscar was able to build from scratch.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
P1aneMad
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:39 pm

Ronaldo747 wrote:
Deepest admiration to him, Oscar is an inspiration to all fellow heart cases and chronic patients. Glad that he will be still around as Executive chairman.

+1000
May the man enjoy a long and happy retirement with his family and loved ones.
 
UAL777UK
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:43 pm

The guy has done a great job since coming onboard UA and has turned the ship around. Keep up the good work Kirby.
 
dmstorm22
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:46 pm

Makes sense, and was inevitable, but I do hope people don't overlook what Oscar did in leading United.

Granted, I don't work for United, I have purely an outsiders perspective as a UA 1K, but during his tenure I went from being annoyed of having to take United mainly out of convenience (live very close to EWR) to actually being proud to fly the airline.

UA needed strong leadership after the fiasco that was the post-merger Smisek era, and Oscar gave that, despite the health struggles. I do hope he as a happy retirement, and I wish Kirby all the best in trying to continue the upward momentum. He's been a CEO-in-waiting for a while now, and now gets his shot at running the show.
 
jetsetterusa
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 1:53 pm

Not surprised knew this day was coming when Kirby went to UA!
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Varsity1
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:06 pm

Wow, Kirby finally gets his ride.
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AaronPGH
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:15 pm

dmstorm22 wrote:
Granted, I don't work for United, I have purely an outsiders perspective as a UA 1K, but during his tenure I went from being annoyed of having to take United mainly out of convenience (live very close to EWR) to actually being proud to fly the airline.


Exact same boat here. My team and I were all United haters, but had to make the switch for convenience to SFO from PIT. We're all converts now. The change in attitude was super apparent after he took over, and I hope he still gets to make some appearances here and there as Executive Chairman.
 
slider
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:29 pm

Oscar is legitimately a good human being, and his care and empathy for others was apparent as he had to heal a lot of the culture and labor wounds from the merger that existed (which Smisek only exacerbated).

If Oscar did nothing but help change the culture, he won. And he did SO much more than that. Godspeed Oscar.

Good luck Kirby. Time to back up all the blowhard braggadocio.
 
Phoenix757767
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:33 pm

Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.
 
AMALH747430
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:41 pm

Phoenix757767 wrote:
Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.


AA hasn't improved since Kirby left. In many ways it has actually gotten worse. I don't think Kirby was the problem at AA.
 
MARSHAL1
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:44 pm

Hmmm. I wonder if Oscar Muñoz will replace Doug Parker. It could happen.
 
rnav2dlrey
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:45 pm

this is absolutely not “wow” surprising news. this has been the plan for quite some time. now we finally know when exactly the transition will happen.

hopefully kirby actually takes lessons from oscar to heart, instead of just turning into the second coming of jeff smisek.
 
LAXdude1023
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:56 pm

AMALH747430 wrote:
Phoenix757767 wrote:
Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.


AA hasn't improved since Kirby left. In many ways it has actually gotten worse. I don't think Kirby was the problem at AA.


For real.
FOR THE LOVE OF GOD BRING BACK THE PAYWALL!!!!
 
910A
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 2:59 pm

Let see here, two of the three largest airlines in the United States will be run by ex-America West management. The race to the bottom continues.
 
fraT
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:01 pm

MARSHAL1 wrote:
Hmmm. I wonder if Oscar Muñoz will replace Doug Parker. It could happen.


Serious?
I don't think he will take over such a position outside of UA.
He should enjoy his well deserved retirement (besides his board position).
 
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Polot
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:07 pm

MARSHAL1 wrote:
Hmmm. I wonder if Oscar Muñoz will replace Doug Parker. It could happen.

I don’t see why Oscar would quit being CEO of UA...to become CEO of AA. He (and his health) doesn’t strike me as the type to constantly jump around trying to play savior, and there is no indication that the UA board is unhappy with his performance and is forcing him out.
 
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Polot
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:10 pm

AMALH747430 wrote:
Phoenix757767 wrote:
Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.


AA hasn't improved since Kirby left. In many ways it has actually gotten worse. I don't think Kirby was the problem at AA.

Also Kirby has had the same role at UA that he held at AA for 3 years now. Do UA employees feel things have gotten worse?
 
Prost
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:15 pm

910A wrote:
Let see here, two of the three largest airlines in the United States will be run by ex-America West management. The race to the bottom continues.


Didn’t they both also work for Crandall at American?
 
CriticalPoint
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:18 pm

Phoenix757767 wrote:
Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.


AA And Doug Parker was the problem not Kirby.

I’m extremely excited for the future with Kirby. And let’s be honest this was always the plan and I think Kirby has been driving the ship for a while. I think Kirbys aggressiveness will place United in a leading role among the airline industry.

Oscar you are truly a wonderful person and I thank you for your leadership. The culture change you created in such a short time is truly remarkable. I’m glad you will still reside on the board and I wish you and your family the best.
 
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UPlog
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:21 pm

Video with Scott and Oscar explaining transition

https://mma.prnewswire.com/media/104008 ... sition.mp4
 
ericm2031
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:22 pm

MARSHAL1 wrote:
Hmmm. I wonder if Oscar Muñoz will replace Doug Parker. It could happen.


He will be Executive Chairman of the Board of Directors at UA
 
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ElroyJetson
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:27 pm

Never been a UA fan but I must admit Munoz really turned things around. I think expanding DEN has been very well done and they have a solid fleet strategy now. Internationally i believe UA is well positioned.

I do think they could leverage IAD domestically a little better than they have, but overall, great job.
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United787
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 3:36 pm

Some thoughts:

1. I think they both have been transitioning to their new roles for some time already so not really a surprise. I think the new shift to their new roles and official titles to match is a better fit for both people's skill sets.

2. Like most here, I think Oscar can be credited for the massive change of direction in the culture at United, for that I thank you.

3. But I am happy that he is leaving his CEO role because there are two things that really concerned me about him:

a. When he started as CEO, he had come from the board and stated that he hadn't realized how bad things had got at UA. That was a red flag. As a board member, I wouldn't have expected him to be knowledgeable about the day to day specifics of the company but was shocked that he wouldn't have had a clue about the overall direction the company had taken.

b. I can't blame the David Dao incident on Oscar as that was years in the making and Oscar's influence on the company could not be expected to have taken hold yet. But, I do put UA's response to the incident squarely on Oscar and the response was horrendous. But, I will give him credit for eventually using the incident as a learning exercise and impetus for wholescale change. But I don't think Dao had to happen for that change to happen.

That said, I wish the best for Oscar, Scott and UA, my favorite airline keeps getting better.
 
Detroit313
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 3:50 pm

Congratulations!
 
MIflyer12
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 4:09 pm

910A wrote:
Let see here, two of the three largest airlines in the United States will be run by ex-America West management. The race to the bottom continues.


AA was bumping along the bottom - operationally, and in profitability - well before Parker got there.

Munoz leaves a more profitable company, but whether that's attributable to him or to Kirby is hard to discern.
 
OB1504
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 4:41 pm

Phoenix757767 wrote:
Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.


Kirby was the one who kept Doug Parker in check. American is a garbage fire now without him.
 
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Revelation
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 5:02 pm

OB1504 wrote:
Phoenix757767 wrote:
Watch out for Kirby. Don’t give him blind trust, he wasn’t liked at US/AA and a reason he was shown the door.

Kirby was the one who kept Doug Parker in check. American is a garbage fire now without him.

How do we know Oscar isn't the one keeping Kirby in check?

I guess we'll all find out...
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strfyr51
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 5:04 pm

rufusmi wrote:
Wow. Not sure whether that’s good or bad news.

Munoz is going to be chairman of the Board. United is doing well and going in sa damn good direction, What can he do to bring them down? American could have kept him and chose to let him go, He's done well for United since coming here as have the other Airline refugees in senior management. They seem to have a bone to pick and they're sure picking it!
 
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seabosdca
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:10 pm

We'll see. I think Munoz was very good for the airline, and maybe the only type of personality who could have healed the merger rifts. Kirby has to show me that he won't take the Dougie approach of a manic focus on cost cuts regardless of their effect on consumer outcomes or employee welfare.
 
Detroit313
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:16 pm

Scott is the reason United has improved so much in the last 2 years.
 
ethernal
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 5:17 pm

United787 wrote:
a. When he started as CEO, he had come from the board and stated that he hadn't realized how bad things had got at UA. That was a red flag. As a board member, I wouldn't have expected him to be knowledgeable about the day to day specifics of the company but was shocked that he wouldn't have had a clue about the overall direction the company had taken.


A lot of turbulence can be hidden away under the covers of the pretty veneer of slide decks mostly created by advisory firms and investment banks that boards typically see. People on the board are pretty detached from day to day operations, especially if they are not the chairman.
 
UA857
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:28 pm

Is Oscar Munoz stepping down because of David Dao?
 
sonicruiser
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:30 pm

I will miss Oscar at United, wish the best of luck to Kirby.
 
alasizon
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:33 pm

UA857 wrote:
Is Oscar Munoz stepping down because of David Dao?


No. If it was going to be because of that it would have been a long time ago.

This has always been the planned succession from the moment Kirby joined the company.
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jetmatt777
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:34 pm

UA857 wrote:
Is Oscar Munoz stepping down because of David Dao?


No.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
9w748capt
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:38 pm

Oscar certainly has gotten UA back on track. His initial response to the Dao incident was horrific to say the least. But it seems he quickly realized that taking care of him with a handsome payday was the way to go, so I suppose he deserves credit for that.
 
CriticalPoint
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:39 pm

UA857 wrote:
Is Oscar Munoz stepping down because of David Dao?



No This has been in the works since the day Kirby stepped on property.
 
questions
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Re: Oscar Munoz stepping down

Thu Dec 05, 2019 5:50 pm

United787 wrote:
3. a. When he started as CEO, he had come from the board and stated that he hadn't realized how bad things had got at UA. That was a red flag. As a board member, I wouldn't have expected him to be knowledgeable about the day to day specifics of the company but was shocked that he wouldn't have had a clue about the overall direction the company had taken.


I agree Oscar has done a tremendous job at United. So many companies talk about “culture” and sponsor initiatives to “change the culture” and have no clue what they’re doing. A lot about a company's culture is driven by leadership. I’ve seen leadership make and break a company's culture — and those stupid HR led “culture” projects don’t do jack. So, Oscar gets lots of kudos for his progress on improving the culture for UA employees, the customer experience and brand image. Kirby’s challenge will be to build from the progress Oscar made.

As far as BOD’s, they live in the bubble of the corporate elite. While employees fly economy and stay at budget hotels they fly first class, stay at the Ritz Carlton, are chauffeured in black sedans, bring their spouses, play golf and the company’s administrative assistants plan every specific detail down to specific room requests and pre-ordering breakfast room service to be delivered at specific times. It is quite mind boggling. On one visit to our offices, the facility received a deep clean, stuff was thrown into storage rooms, a few walls were painted, the carpet was cleaned, spa scents were infused and plants were brought in for the half day meeting. Two days later, the rental plants were gone and the placed smelled like normal. God forbid if these people experienced what it was like to meet for a half day in what we really have to work in. So I’m not surprised when BOD members are oblivious to the macro issues of a company even though that’s their job and fiduciary duty!
 
strfyr51
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 5:53 pm

CriticalPoint wrote:
UA857 wrote:
Is Oscar Munoz stepping down because of David Dao?



No This has been in the works since the day Kirby stepped on property.

After having had a heart transplant? I think Oscar might want to savor the fruits of his Labors.
Kirby can do the running around that Oscar used to do. and he will be welcomed. Oscar will be the Chairman of the Board And he will still have a hand in guiding the company, If Kirby was going to go off the deep end? He'd have already done it! And fool can see United is on the up! It would take a fool to mess that up!
 
ltbewr
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 6:42 pm

I believe Munoz had to clean up the 'chairman's flight' mess (the special weekly scheduled flight from EWR to South Carolina for the Chair of the Board of the PANYNJ to get favored treatment at EWR) and other messy cultural situations. Perhaps this is a good timing to move to another CEO, far too often companies will keep someone in too long and leading to a too settled culture. Many of us think UA has hurt the quality of service flyers get, but so long as making a profit, that is all the shareholders care about.
 
TrafficCop
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 7:08 pm

Now that Mr Kirby will be stepping out of daily operations and into more strategic long
term planning I hope he has a team in place to continue the momentum UA has.

Now I wish he would poach a certain exec at WestJet and bring him back and groom him
for future CEO!!!
Last edited by TrafficCop on Thu Dec 05, 2019 7:35 pm, edited 1 time in total.
 
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SuseJ772
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 7:24 pm

I almost certain Kirby left, and wasn’t fired or asked to leave. I remember because I couldn’t believe he didn’t have a non-compete and actually used the example in my own executive non-compete negotiation (albeit a different industry)
Currently at PIE, requesting FWA >> >>
 
Phoenix757767
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Re: United CEO Munoz stepping down; Kirby appointed

Thu Dec 05, 2019 7:36 pm

He was asked to leave. Aka fired.

https://viewfromthewing.com/american-ai ... f-my-life/

American Airlines CEO: Firing Airline President Scott Kirby “Was One of the Worst Days of My Life”

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