I’m sure the 737MAX’s delivered with the new PriestmanGood design must be equally, or even more beautiful than the new (but used) refurbished A319’s given the Boeing Sky Ceiling. (But I never got the chance to fly the 737MAX before it was grounded)
The point I was making in my post was that I was hoping that AFTER UA is finished with enormous job of refurbishing the all the wide bodies, that UA will do “something” to update the interior’s of the 737-8/9 for the sake of having a more consistent and cohesive (new) United Branded look. Doing so would further help United’s NEW Brand image and reputation. M
For the second time, 3 weeks from now I’m going from EWR to Las Vegas by flying the 787-10 transcon in a real Polaris seat to LAX, then transferring to a 738 to Las Vegas.
It’s a very big brand experience disconnect. One long leg in a beautiful new 787-10, then onto a very short flight on a 737 that doesn’t feel like I’m on the “same” airline.
What exactly do you want people to say? I'm not trying to be disrespectful and as an employee I do appreciate your continued business but what do you want people to say? UA can not take on refurbishing the entire fleet all at once. We are currently in the middle of Polaris/PE, refreshing the entire A319 fleet, A320 fleet, 753 fleet, RR 752 fleet, aircraft out of service for paint, aircraft out of service for maintenance (including heavy maintenance), MAX fleet which should have been around 35+ frames grounded. But after all of that you want to know when UA will refresh the 737-8/9 fleet?
Most passengers believe there is an endless supply of aircraft in an airlines fleet, but you don't strike me as most passengers. You know there are a limited number of aircraft in the entire fleet, you know from your own post the projects UA is currently engaged in fleet wide. I could understand your displeasure if UA was not investing in its fleet but we are. I also understand the need that everyone has which is they what everything done yesterday, and everyone wants to fly on a new aircraft or a newly refurbished aircraft.
However, its not possible to tackle all these projects at the same time and still run an airline. UA still has to operate thousands of mainline flights every day to do this we need aircraft. UA knows the older 737-8/9s need attention and will get around to it but if you are looking for an exact start date as to when they will be refurbished as far as I know there isn't one at this point in time.
Didn't you read the paragraph that starts with?:
”The point I was trying to make”
From there onwards, and from my original post I FULLY ACKNOWLEDGE THE FACT (MORE THAN ONCE) that United is in the process of an absolutely huge undertaking doing the entire enormous WB fleet AND ”hamstrung” to do anything right now with NB’s due largely to the 737MAX debacle, to do anything with the ”enormous” 737-800 (to a lesser degree the -900). I don't expect them to do anything ”NOW” and didn't imply that. Or if I did I did not mean to.
For example: way, way back (before the A321XLR order) when I had inquired about the shabby state of First Class on the 757-200’s, and and asked ”are there plans to do something to spruce them up because no replacements were in sight?” and asked things like ”could they take newer Diamond seats off the 787’s when the time comes?” Would they fit?” I was told here they wouldn't fit. But no mention ever about plans to do something because they were seriously bad shape. Then Voila! many months someone here posted ”UA is going to fix up First Class on the 752’s and then listed the planned changes. (and I still don't know what a ”unibrow” is (in the airline world!) but BRAVO, while not really ”different” the new F on the 752’s look nice again!
So, you kindly replied in part to my question: paraphrasing: ”United management is aware that the current 737-8/900’s are in need but nothing will happen until all the major Polaris/PE refurbishment's are fully completed”
I am far more than aware, I have experienced every facet of every change on United over the past few years (be it aircraft interiors, the beautiful gate and check-in counters with white & chrome computers, Polaris lounges and even the new label design on the angled mounted hand soap bottles!)
So, had someone simply said anything like ”once the MAX’s are flying in decent numbers, the old 737 fleet will get the new F seat, carpeting and new front bulkheads with signage by 2025” that would have thrilled me! Or ”the oldest 737-800’s will probably stay the way they are because they will be very close to being retired by the time the all the MAX’S are flying so really it would be a waste of money” - oh! OK, I didn't realize they were that old” OR ”UA is only planning to replace the F seats and nothing else due to their age”
Whatever info is cool with me! But the current 737’s so rarely ever discussed at all! Once an very, very long time ago someone posted something about CO selecting the least expensive, off the shelf F seats for the 737-800’s as CO was cash strapped at the time they ordered them (and I don't even know if that's true!
LAST: Given how so many people knock themselves out to talk about how amazing and so much better Delta is (I don't hear anyone ever tooting AA’s horn apart from their 3 class transcontinental Airbus’) I wanted to know ”does Delta or AA have issues with old interiors? I don't know because #1 I only fly United, and #2 I don't follow any threads of theirs as much as this one. I will if a new thread appears about big news from DL or AA but I am not following along as I do with United.
YES, as a massive frequent United flier, on domestic trips, if I'm about to pay for a First Class seat, I will, if possible fly an Airbus, 73G or 737-900, E175, CRJ550 and naturally if I find a 752! But I'm far less happy flying EWR to DEN on a 737-800, but ill pay for First anyway because I've flown waaaay too much in my life (but loved every minute) and it's the ONE indulgence I permit myself.