Last night I got an email promotion from United because I have an upcoming trip that connects at LAX both out bound and return to use the new Private Suites at LAX. I don't think its really needed as my connection times are less than 2 hours.
The offer including the discount they are offering me is $750 for one connection and $1,350 for round trip.
I read what Private Suites offer, and while it does seem great for check-in, security and a private waiting room (and other luxury amenities) the price with the discount ”seems” crazy high? Round trip is not far off from what I paid for the First Class ticket (which includes a transcon on a 787-10 in a Polaris seat)
So, I can only guess this is a ”celebrity or super rich” person to totally avoid a regular Terminal experience? Which I understand if you are Beyoncé etc.
So, my question is: as United is step by step creating a more and more premium experience for big ticket premium fliers...will we see this particular Private Suite offer at other HIGH PREMIUM passenger hubs? Or is LAX unique given Hollywood? Or will this be extended to EWR, ORD, IAD etc, etc?
Also, it seems to be a partnership (not created and built by United), so does AA & DL and possibly others offer this too?
I'm perfectly happy (more than happy!) with a Polaris Lounge, GS and TSA. But I like the seeing UA doing new things.
Last: United’s new luggage delivery offer in London is smart. I plan to try it on my next LHR flight. Is this London fast delivery of your luggage to your hotel a test? If popular and successful, does anyone think Frankfurt, Tokyo, São Paulo, HK, Sydney etc, etc next? I will certainly do it for cities like São Paulo or Tokyo (giant cites with long painful rides to the hotel, OR when it comes home to the US, and UA would deliver to NYC and should they deliver to my home!
OLD sky warriors like me suffer more upon landing than I did at 35!
You have to remember that LAX and LHR are both unique case airports. LAX is a hub for the AA,DL, and UA. UA needs every advantage it can get. LHR is a massive business market and by offering that luggage drop it can give them a big boost.
Actually I do very much realize the LHR situation as LHR is one of my most traveled routes on UA. The loss of BMI from Star Alliance was deeply felt. When I need to continue onwards into Europe, LH, LX, TP and many others have helped, but my only nonstop options to Spain were limited and I had to buy a separate BA ticket. However, the EWR Polaris Lounge and High-J 767 makes for a fantastic trip!
I do have far less experience using LAX. My upcoming trip is the first time in over 10 years that I am connecting. Usually I am just in and out of LAX. Today when I go to LA I will always take one of the 78J’s. I was astonished by the cost of the Private Suites. I certainly see the benefits of it vs AA or DL. I totally get that this is for celebs and other wealthy people who wish to skip the main airport.
I know (at least from everything written here) that Smisek handed over the glamorous crowd to AA at least (I don't recall DL ever being a big transcontinental player in the past) by moving ps to EWR. But today I read it's United’s most lucrative routes along with SFO. I was on the very original ps flight very soon after old UA launched it. AT THAT TIME, it was big news! 3 cabins on a 752 (no more old 762’s) beautiful interiors and if you were in First, you had access to the smaller First Class Red Carpet Club room. Which was decorated in a very traditional decor that my mother would have loved. (Although UA created a small modern spa-like spot behind a wall). I saw so many celebs I cannot recall all of them aside from Sigourney Weaver and Phyllis Diller! P.S was the hands down way to go. But it
pre-dated the private bed seat in business class era. So, even the new p.s. only had angled flat beds with no privacy.
So, I know AA offers a private First Class flat bed to JFK. I don't follow DL, but my understanding is that they mostly use International WB aircraft. And I believe they plan to try and leapfrog the highly awarded LAX Polaris lounge.
So the NEW thoughts I have are: United is making a lot of money on transcontinental flights today despite being at EWR. And they seem to be filling 78J’s, 772’s and spruced up 752’s. Will the 737MAX (or A321XLR’S) with a new flat bed be able to fly side by side with UA’s WB’s? One day soon I wonder if the 772’s on transcons have true Polaris? And EWR not only needs a big LA sized NEW United Club, but will EWR get this Private Suite product? If so, perhaps the Bi-coastal glamorous crowds may come back?
All of this will take many years, UA has her hands filled already with the refits and much more. But, I love watching competitors fight to out do each other, so I was just projecting 5+ years into the future in my head and wondering how UA will not allow the grass to grow under their feet ever again.
MAYBE ONCE I will spring for the Private Suites at LAX. I'd love to see more pictures, the United promotional email I got only had 3 images. (and $750 one way was a discounted price!)