NameOmitted wrote:catiii wrote:I’m just pointing out facts. No one can objectively state the AS onboard product edges out B6.
This is a jewel of a statement right here. It's true on a technicality
No one can objectively state that a subjective comparison is true. That goes both ways, and that is what makes excellent customer service such a magical and moving target.
JetBlue is a great airline. I wish them well. I also avoid flying them because all the seat-back video screens create an overly stressful and chaotic environment for me. Their product is significantly worse, for me. That's not a statement that can be objectively made overall.
This person is just beating a dead horse. They’re frequently using mint as JetBlue’s silver bullet when they actually don’t compete on much except some transcon. Mint is better than AS First. Duh. JetBlue doesn’t even have mint on all routes, even some transcon. A lot of the transcon and Hawaii routes Alaska has added are competing against US3 First where Alaska offers a competitive and perhaps better product in First and Coach.
This person can state their “facts”. But the. actual fact is both Alaska and JetBlue are top notch airlines.