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RicFlyer
Topic Author
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Delta mass cancellations over Thanksgiving week

Wed Nov 25, 2020 2:24 pm

According to FlightAware.com Delta has cancelled 83 flights as of 9:23 am EST. What is going on the day before Thanksgiving??

https://flightaware.com/live/fleet/DAL/cancelled
 
0newair0
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 2:50 pm

RicFlyer wrote:
According to FlightAware.com Delta has cancelled 83 flights as of 9:23 am EST. What is going on the day before Thanksgiving??

https://flightaware.com/live/fleet/DAL/cancelled
Pilot staffing shortage. Was expected for a few weeks now. Likely to happen again over the December holiday period.
That's not how this works! That's not how any of this works!
 
HNLSLCPDX
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:03 pm

So if DL knew about this, why didn’t they better prepare and have all a plan in advance?
 
0newair0
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:06 pm

HNLSLCPDX wrote:
So if DL knew about this, why didn’t they better prepare and have all a plan in advance?
The problem was much worse. You're only seeing what was left over the day of.
That's not how this works! That's not how any of this works!
 
codc10
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:07 pm

More to come... Delta has forecast significant staffing issues among pilots and flight attendants for a few weeks, and done what it can to mitigate. Still, lots of open trips today, including some longhauls.

If 83 cancellations already, I suspect around 2x more than that to come. For DL pax flying today, keep an eye on your flight status.
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:21 pm

How on earth is this even possible?

Can someone elaborate a bit more how this even happened?
Did they add a bunch of trips after the bid period?
Was their a disconnect between marketing and flight ops on the number of available crews by fleet type (who are current)?
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:23 pm

Looks like its heavily concentrated so far on ATL 737 and NYC A220
 
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Polot
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:24 pm

PSU.DTW.SCE wrote:
Looks like its heavily concentrated so far on ATL 737 and NYC A220

A220 is not surprising, crewing on that fleet was already tight.
 
0newair0
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:25 pm

PSU.DTW.SCE wrote:
How on earth is this even possible?

Can someone elaborate a bit more how this even happened?
Did they add a bunch of trips after the bid period?
Was their a disconnect between marketing and flight ops on the number of available crews by fleet type (who are current)?
Over built the schedule. Maxed out all available crew hours. Pilots drop trips due to a number of reasons, namely the recent spike in virus case counts, and the pilots that are available to pick up the open trips opt not to (even for premium pay).

Pilots that were set to be furloughed are not technically available to fly until the December or January bid period at the earliest.
Last edited by 0newair0 on Wed Nov 25, 2020 3:25 pm, edited 2 times in total.
That's not how this works! That's not how any of this works!
 
GalaxyFlyer
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:26 pm

PSU.DTW.SCE wrote:
How on earth is this even possible?

Can someone elaborate a bit more how this even happened?
Did they add a bunch of trips after the bid period?
Was their a disconnect between marketing and flight ops on the number of available crews by fleet type (who are current)?


I’d bet on a normal day in normal times, an airline the size of DL could cancel 83 flights for crew issues—duty times, crews out of position for local weather or maintenance problems. Staffing isn’t a science.
 
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Polot
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:30 pm

GalaxyFlyer wrote:
PSU.DTW.SCE wrote:
How on earth is this even possible?

Can someone elaborate a bit more how this even happened?
Did they add a bunch of trips after the bid period?
Was their a disconnect between marketing and flight ops on the number of available crews by fleet type (who are current)?


I’d bet on a normal day in normal times, an airline the size of DL could cancel 83 flights for crew issues—duty times, crews out of position for local weather or maintenance problems. Staffing isn’t a science.

They most certainly did not. DL was quite proud of its very low cancellation rate.
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:31 pm

Ehh not likely. In years past DL would brag about how many 100% completion days they had in a year.
They even used to brag that the day before Thanksgiving was one of those days circled on the calendar as 100% completion days under almost any circumstance.

It is what it is this year but they had to know this was coming.
 
RicFlyer
Topic Author
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:35 pm

Thanks for the answers. I find it interesting that AA and UA are operating with single digit cancellations and DL, that was pre-Covid the best operating airline, now cannot staff flights on a holiday week, when only operating about 50% of the normal flights. Hope they are planning better for Christmas. I feel for all the people trying to get home for Thanksgiving on DL.
 
wjcandee
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:38 pm

This is a disgrace. DL just lost itself a billion in goodwill if they knew this was coming and just stood by and watched the train wreck.
 
catiii
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:43 pm

wjcandee wrote:
This is a disgrace. DL just lost itself a billion in goodwill if they knew this was coming and just stood by and watched the train wreck.


Nah, they didn't. No one will even remember this in 3 months.
 
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Polot
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:46 pm

catiii wrote:
wjcandee wrote:
This is a disgrace. DL just lost itself a billion in goodwill if they knew this was coming and just stood by and watched the train wreck.


Nah, they didn't. No one will even remember this in 3 months.


People remember holiday meltdowns, nobody likes having their holiday ruined. Just think of the Christmas Comair meltdown, or the Valentine’s Day JetBlue meltdown.

That said the public impact/remembrance of this will be much lower due to the pandemic.
 
LNCS0930
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:50 pm

Polot wrote:
catiii wrote:
wjcandee wrote:
This is a disgrace. DL just lost itself a billion in goodwill if they knew this was coming and just stood by and watched the train wreck.


Nah, they didn't. No one will even remember this in 3 months.


People remember holiday meltdowns, nobody likes having their holiday ruined. Just think of the Christmas Comair meltdown, or the Valentine’s Day JetBlue meltdown.

That said the public impact/remembrance of this will be much lower due to the pandemic.


Delta had a catastrophic 12/24 back in 2014 I believe and proceeded to have their best year right after. It was a major TSTM event in ATL but wasn’t handled especially well and many were concerned it would hurt them the ensuing year and didn’t at all
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:51 pm

To be fair exactly, no one outside of the av-geek world remembers those meltdown.
This mix of customers this year is heavily skewed toward infrequent travelers,
The actually number of passengers is far less than normal since these weren't "full" flights due to seat blocking.
Its in the middle of a pandemic.
Considering the media is currently running with the narrative of how dangerous it is to travel and flight shaming people for traveling for Thanksgiving, I'd love to see how they run a story about DL canceling flights for people who they think shouldn't be traveling in the first place.
 
HPRamper
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:53 pm

PSU.DTW.SCE wrote:
Ehh not likely. In years past DL would brag about how many 100% completion days they had in a year.
They even used to brag that the day before Thanksgiving was one of those days circled on the calendar as 100% completion days under almost any circumstance.

It is what it is this year but they had to know this was coming.

They also famously (or infamously) will refuse to officially cancel a flight even if it's down with MX for 48 hours with all passengers rebooked. Merely a multi-day delay.
 
LNCS0930
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:53 pm

0newair0 wrote:
RicFlyer wrote:
According to FlightAware.com Delta has cancelled 83 flights as of 9:23 am EST. What is going on the day before Thanksgiving??

https://flightaware.com/live/fleet/DAL/cancelled
Pilot staffing shortage. Was expected for a few weeks now. Likely to happen again over the December holiday period.


it sounds like they’re canceling flights and rebooking many people in December. Flight attendants were all emailed 3 days ago that this was happening so I don’t think the same thing will occur next month (at least not at the last minute).
 
TrafficCop
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:55 pm

Question? Will DL fill middle seats on other
flights for those affected or are enough seats
available to cover the cancellations?
 
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enilria
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:56 pm

0newair0 wrote:
HNLSLCPDX wrote:
So if DL knew about this, why didn’t they better prepare and have all a plan in advance?
The problem was much worse. You're only seeing what was left over the day of.

My suspicion is that it is a combination of two things.
1) Tons of pilots in training because of all the Covid fleet changes.
2) Thanksgiving bookings turned out better than expected and they kept more flights than they originally planned.
 
GalaxyFlyer
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 3:57 pm

PSU.DTW.SCE wrote:
Ehh not likely. In years past DL would brag about how many 100% completion days they had in a year.
They even used to brag that the day before Thanksgiving was one of those days circled on the calendar as 100% completion days under almost any circumstance.

It is what it is this year but they had to know this was coming.


I’m a default DL passenger for years, great company, great product everyday, BUT, they can have their bad days like anyone else. In one year, I had three DL cancellations causing misconnnects and delays. They’re good, but not perfect everyday. 83 cancellations isn’t the end of the Earth, it’s a bad day.
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:05 pm

Its a bad day, on what would historically be one of the biggest "no-cancel" days and they would move mountains and do other heroics to avoid cancelling a flight.
For years straight DL would brag about being the on-site machine and how they went through the Thanksgiving stretch without cancels.

Its an operational failure this year in the sense that they are flying a far smaller schedule, have ton of excess aircraft in-service due to lower than normal utilization, have a ton of excess crews (although scheduling, currency, training, and reserves appears to be the culprit here).
 
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klm617
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:12 pm

catiii wrote:
wjcandee wrote:
This is a disgrace. DL just lost itself a billion in goodwill if they knew this was coming and just stood by and watched the train wreck.


Nah, they didn't. No one will even remember this in 3 months.


Not true I remember how Delta stiffed me in Atlanta and I will never forget how little CS they gave me had to fend for myself. So yes I avoid connections on Delta at any cost. They are OK for nonstop trips but with a connection it's like playing Russian Roulette.
the truth does matter, guys. too bad it's often quite subjective. the truth is beyond the mere facts and figures. it's beyond good and bad, right and wrong...
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:15 pm

enilria wrote:
0newair0 wrote:
HNLSLCPDX wrote:
So if DL knew about this, why didn’t they better prepare and have all a plan in advance?
The problem was much worse. You're only seeing what was left over the day of.

My suspicion is that it is a combination of two things.
1) Tons of pilots in training because of all the Covid fleet changes.
2) Thanksgiving bookings turned out better than expected and they kept more flights than they originally planned.

Here is the short answer with what appears to have happened:

1) DL put the Nov schedule out to bid in early-Oct, based on the pulled-down COVIV era baseline schedule for Nov that was pretty similar to Oct
2) Pilots put in their bids, and typically the most senior pilots will bid / select trips to get the holidays off
3) With the way things were looking in October, and how close-in the demand curve is, booking in October were looking really optimistic for Thanksgiving travel
4) DL added a bunch of extra flights around Thanksgiving as bookings can in during Oct, after the schedule had been put out to bid
5) Flights that were added after the bid period go into "Open Time" and either get picked-up by those wanting to fly more hours or would be covered by Reserves (way over-simplifying this process)
6) There a significant number of pilots either not trained on their new type after the mass displacement bid earlier in the summer, or not current on their existing type
7) Reserve flying used to historically go junior in the category, instead is seeing more senior pilots bid reserve either to ensure the days off, fly less, or etc.
8) Trips are being dropped, not picked-up, and they don't have enough reserve coverage in certain categories
Last edited by PSU.DTW.SCE on Wed Nov 25, 2020 4:16 pm, edited 1 time in total.
 
n9801f
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:16 pm

The timing is uncanny given the recent departure of Gil West, who many credited for Delta's superb pre-Covid operational performance. Perhaps the balance of voices in the C-suite shifted upon his departure.

It'll be interesting to see whether Delta still focuses on operational excellence with West gone, or if it gets distracted by myriad other considerations.
 
LNCS0930
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:18 pm

PSU.DTW.SCE wrote:
enilria wrote:
0newair0 wrote:
The problem was much worse. You're only seeing what was left over the day of.

My suspicion is that it is a combination of two things.
1) Tons of pilots in training because of all the Covid fleet changes.
2) Thanksgiving bookings turned out better than expected and they kept more flights than they originally planned.

Here is the short answer with what appears to have happened:

1) DL put the Nov schedule out to bid in early-Oct, based on the pulled-down COVIV era baseline schedule for Nov that was pretty similar to Oct
2) Pilots put in their bids, and typically the most senior pilots will bid / select trips to get the holidays off
3) With the way things were looking in October, and how close-in the demand curve is, booking in October were looking really optimistic for Thanksgiving travel
4) DL added a bunch of extra flights around Thanksgiving as bookings can in during Oct, after the schedule had been put out to bid
5) Flights that were added after the bid period go into "Open Time" and either get picked-up by those wanting to fly more hours or would be covered by Reserves (way over-simplifying this process)
6) There a significant number of pilots either not trained on their new type after the mass displacement bid earlier in the summer, or not current on their existing type
7) Reserve flying used to historically go junior in the category, instead is seeing more senior pilots bid reserve either to ensure the days off, fly less, or etc.
8) Trips are being dropped, not picked-up, and they don't have enough reserve coverage in certain categories


Almost every single cancel is a 73 or A319/220/320 too. There is maybe a grand total of 5 75s and 76s cancelled both days
 
TTailedTiger
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:20 pm

catiii wrote:
wjcandee wrote:
This is a disgrace. DL just lost itself a billion in goodwill if they knew this was coming and just stood by and watched the train wreck.


Nah, they didn't. No one will even remember this in 3 months.


Yes they will. People still remember the Christmas baggage disaster from 20 years ago.
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:24 pm

LNCS0930 wrote:
Almost every single cancel is a 73 or A319/220/320 too. There is maybe a grand total of 5 75s and 76s cancelled both days

Makes sense as there is a likely a lot more slack in the 7ER (757, 753, 763) category since there is so little 763 flying at the moment, a lot more reserve slack to cover what is primarily 757 flying.
 
flight152
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:24 pm

PSU.DTW.SCE wrote:
enilria wrote:
0newair0 wrote:
The problem was much worse. You're only seeing what was left over the day of.

My suspicion is that it is a combination of two things.
1) Tons of pilots in training because of all the Covid fleet changes.
2) Thanksgiving bookings turned out better than expected and they kept more flights than they originally planned.

Here is the short answer with what appears to have happened:

1) DL put the Nov schedule out to bid in early-Oct, based on the pulled-down COVIV era baseline schedule for Nov that was pretty similar to Oct
2) Pilots put in their bids, and typically the most senior pilots will bid / select trips to get the holidays off
3) With the way things were looking in October, and how close-in the demand curve is, booking in October were looking really optimistic for Thanksgiving travel
4) DL added a bunch of extra flights around Thanksgiving as bookings can in during Oct, after the schedule had been put out to bid
5) Flights that were added after the bid period go into "Open Time" and either get picked-up by those wanting to fly more hours or would be covered by Reserves (way over-simplifying this process)
6) There a significant number of pilots either not trained on their new type after the mass displacement bid earlier in the summer, or not current on their existing type
7) Reserve flying used to historically go junior in the category, instead is seeing more senior pilots bid reserve either to ensure the days off, fly less, or etc.
8) Trips are being dropped, not picked-up, and they don't have enough reserve coverage in certain categories

And yet, they won’t cancel any displacements and leaving people UNA. It’s inexcusable from a company consistently touting excellence in operational performance.
 
d8s
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:26 pm

RicFlyer wrote:
Thanks for the answers. I find it interesting that AA and UA are operating with single digit cancellations and DL, that was pre-Covid the best operating airline, now cannot staff flights on a holiday week, when only operating about 50% of the normal flights. Hope they are planning better for Christmas. I feel for all the people trying to get home for Thanksgiving on DL.


I guess the days of Delta glory are gone. Is it too early to call them a "dumpster fire?"
 
Alias1024
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:30 pm

PSU.DTW.SCE wrote:

7) Reserve flying used to historically go junior in the category, instead is seeing more senior pilots bid reserve either to ensure the days off, fly less, or etc.


The seniority of the pilots on reserve should not have any effect.

Scheduling will have a target number of reserves for days like today and the monthly bid award will build schedules to give that many pilots a reserve obligation on that day, regardless of whether they asked for it off or not. Seniority within the reserve group will determine who gets forced into reserve on a day like today, but someone will be assigned reserve in the bid process.
It is a mistake to think you can solve any major problems with just potatoes.
 
IAHFLYR
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:31 pm

Calm down people, stuff happens and some of these cancelled flights also may be due to something called storms that will be rolling through ATL this afternoon. :banghead: Planning ahead to limit the disruption to passengers knowing that crews that are flying could very well be out of place creating last minute cancellations.

Would you rather know a few hours ahead to make alternative plans or be sitting at the airport scheduled to be on the last flight of the day our of your city only to find out the crew timed out and you get to spend the night? Don't we have enough things happening around the world other than bashing DL? And I'm not even a person who gets on many DL flights, I think four in the last two years.
Any views shared are strictly my own and do not a represent those of any former employer.
 
hiflyeras
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:32 pm

(cough cough)...Thanksgiving...(cough cough). And planning didn't talk to flight ops when they built the November schedule. Oops...too many pilots being paid to stay home. Poor advance planning and communication between departments.
 
flight152
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:32 pm

IAHFLYR wrote:
Calm down people, stuff happens and some of these cancelled flights also may be due to something called storms that will be rolling through ATL this afternoon. :banghead: Planning ahead to limit the disruption to passengers knowing that crews that are flying could very well be out of place creating last minute cancellations.

Would you rather know a few hours ahead to make alternative plans or be sitting at the airport scheduled to be on the last flight of the day our of your city only to find out the crew timed out and you get to spend the night? Don't we have enough things happening around the world other than bashing DL? And I'm not even a person who gets on many DL flights, I think four in the last two years.

Except none of them are weather cancels.
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:33 pm

d8s wrote:
RicFlyer wrote:
Thanks for the answers. I find it interesting that AA and UA are operating with single digit cancellations and DL, that was pre-Covid the best operating airline, now cannot staff flights on a holiday week, when only operating about 50% of the normal flights. Hope they are planning better for Christmas. I feel for all the people trying to get home for Thanksgiving on DL.


I guess the days of Delta glory are gone. Is it too early to call them a "dumpster fire?"

Lets not get carried away here but it is a bit embarassing for an airline that over the past decade has beat the operational reliability mantra ad-nauseum.

Currently they are big on the health & safety mantra, and agree they are doing it right.

They are doing fine operationality any other day, but the way they've been jerking around their pilots with all the displacements, bid cancels, training, all this other nonsense caught them with their pants down.

Who is to say this won't happen all weekend long - Saturday, Sunday?
 
FlyingElvii
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:35 pm

0newair0 wrote:
HNLSLCPDX wrote:
So if DL knew about this, why didn’t they better prepare and have all a plan in advance?
The problem was much worse. You're only seeing what was left over the day of.

Add in snow and icing in the northern Midwest yesterday to that. Tight crew scheduling means no slack to cover for delays.
 
joeblow10
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:37 pm

It's going to be a lot more than 83... look thru the actual list on FlightAware. It's well over 200 now, if you include CXLs for tomorrow and Friday. Looks like they're getting ahead of things and just proactively cancelling where they won't have crews into the weekend now
 
0newair0
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:37 pm

PSU.DTW.SCE wrote:
d8s wrote:
RicFlyer wrote:
Thanks for the answers. I find it interesting that AA and UA are operating with single digit cancellations and DL, that was pre-Covid the best operating airline, now cannot staff flights on a holiday week, when only operating about 50% of the normal flights. Hope they are planning better for Christmas. I feel for all the people trying to get home for Thanksgiving on DL.



Who is to say this won't happen all weekend long - Saturday, Sunday?


This will happen all weekend long and is expected to happen during the Christmas and new years holiday period as well.
That's not how this works! That's not how any of this works!
 
IAHFLYR
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:38 pm

[quote="flight152"Except none of them are weather cancels.[/quote]

Maybe not yet!
Any views shared are strictly my own and do not a represent those of any former employer.
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:39 pm

Hey on the glass half full side of it...reduces some cash burn plus most people aren’t super time sensitive these days, and might cause someone to miss their thanksgiving super spreader dinner.

There aren’t any Neal Pages this year rushing home from business trips for thanksgiving dinner via planes trains and automobiles!
 
flight152
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:43 pm

PSU.DTW.SCE wrote:
Hey on the glass half full side of it...reduces some cash burn plus most people aren’t super time sensitive these days, and might cause someone to miss their thanksgiving super spreader dinner.

Reduces cash burn? When Delta doesn’t fly passengers, they don’t get paid.
 
0newair0
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:46 pm

flight152 wrote:
PSU.DTW.SCE wrote:
Hey on the glass half full side of it...reduces some cash burn plus most people aren’t super time sensitive these days, and might cause someone to miss their thanksgiving super spreader dinner.

Reduces cash burn? When Delta doesn’t fly passengers, they don’t get paid.
90% of passengers are accommodated within a few hours of original departure time. Fuel, maintenance, catering and other variable expenses are saved.
That's not how this works! That's not how any of this works!
 
PSU.DTW.SCE
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 4:54 pm

Almost every flight going out these days might as well throw a stack of 100s into the engine upon pushback.
 
hiflyeras
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Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 5:00 pm

0newair0 wrote:
90% of passengers are accommodated within a few hours of original departure time. Fuel, maintenance, catering and other variable expenses are saved.


Good to hear but I bet it'll be a big surprise to those that thought there'd be an empty seat next to them. They're going to pack 'em in...that middle seat promise will be out the window when there are cancellations and trying to get people to their destination. They might regret not staying home for the holidays.
 
PSU.DTW.SCE
Posts: 8408
Joined: Mon Jan 28, 2002 11:45 am

Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 5:03 pm

I guarantee DL will not fill middle seats for reaccomodation.
That’s a non negotiable these days.
I have been on flights were they have been very firm about not letting on standbys and non revs when they hit the seat cap.

The systems are coded as such they can’t be overridden by gate agents or customer service.
Last edited by PSU.DTW.SCE on Wed Nov 25, 2020 5:06 pm, edited 1 time in total.
 
0newair0
Posts: 436
Joined: Fri Jun 01, 2007 12:21 am

Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 5:04 pm

hiflyeras wrote:
0newair0 wrote:
90% of passengers are accommodated within a few hours of original departure time. Fuel, maintenance, catering and other variable expenses are saved.


Good to hear but I bet it'll be a big surprise to those that thought there'd be an empty seat next to them. They're going to pack 'em in...that middle seat promise will be out the window when there are cancellations and trying to get people to their destination. They might regret not staying home for the holidays.
Should have noted that the seat caps will continue to be observed for reaccoms.
That's not how this works! That's not how any of this works!
 
RDUDDJI
Posts: 2241
Joined: Fri Jun 04, 2004 4:42 am

Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 5:14 pm

HPRamper wrote:
They also famously (or infamously) will refuse to officially cancel a flight even if it's down with MX for 48 hours with all passengers rebooked. Merely a multi-day delay.


Please provide some examples of 48hr delays (good luck with that).

It makes no sense operationally to operate a flight 48 hours late, it would still be considered not completed (cancelled) by DOT statistics. I suppose it might make sense for pax comfort if there's no other way to reroute pax for two days, but I still can't recall a single example of a 48hr delay on DL (or any other carrier for that matter)

Thanks for coming out.
Sometimes we don't realize the good times when we're in them
 
Osubuckeyes
Posts: 1883
Joined: Mon Mar 01, 2004 10:05 am

Re: Delta 83 Cancellations 11/25 What Happened?

Wed Nov 25, 2020 5:14 pm

PSU.DTW.SCE wrote:
I guarantee DL will not fill middle seats for reaccomodation.
That’s a non negotiable these days.
I have been on flights were they have been very firm about not letting on standbys and non revs when they hit the seat cap.

The systems are coded as such they can’t be overridden by gate agents or customer service.


If they had say a family of three with 2 seats and 1 blocked middle available would they be able to do a reaccom in that instance?

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