Looks like a number of JFK long hauls (aside from the recently announced TLV and ATH routes) resume from the end of March, as of now, but obviously very much subject to change and in the pandemic world, 2 months away is an eternity where a lot can change quickly. JFK-EZE is a profitable route for AA for a number of reasons. Carries a ton of cargo and always has had strong point of sales for itineraries originating in the US and in Argentina. AA has been the constant in the market, even through economic crises, whereas AR has come and gone, DL was short-lived, and UA has been very much on and off since moving it to EWR from IAD in 2013.
AA pretty much owns the Argentina - US market (and the lucrative business traveler); they have a strong local connection (which includes locally based cabin crew), AAdvantage partnerships with local banks, strong cargo demand on both ends of all routes and a reputation for consistency and reliability, particularly when compared to AR. Incidentally, AR has postponed its return to JFK until June.
Very true. AA has a crew base at EZE and performs some light maintenance and deep cleaning on the 77W and 772s there. At peak, there are 3 x daily to MIA, and one daily to DFW and JFK and 3-4 weekly to LAX. Have flown JFK-EZE-JFK many, many times and it always goes out full for the most part and carries a ton of cargo. Flew it in 2018 after the holidays in early January of that year and for 2 weeks JFK-EZE had been upgraded to the 77W.
American Airlines, which already regionally manages its deep South America (Argentina, Brazil, Chile and Uruguay) operations from the Buenos Aires office is hiring more staff at the Buenos Aires CTYO, which I believe handles regional phone reservations as well. American also has 3 city ticket offices in the Greater BA area and one in Cordoba.
Representative, Reservations Sales – Argentina EZE
Date: Feb 3, 2021
Location: Buenos Aires Downtown Office (EZE-CTYO)
Requisition ID: 40565
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you’ll love this job
The Reservations Representative Sales sells American Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solution to their travel needs.
What you’ll do
Apply Sales techniques, while providing scheduling, fare and fly information to our customers in a manner that meets the basic training and normal guidelines.
Representatives are cross-trained to process domestic/international sales calls, including Aadvantage products.
Must display a high level of professionalism, friendliness and composure when dealing with customer including the ability to interpret and resolve customer needs.
In addition, the sales and service representative will respond to caller inquires in our non-airline related ventures, in different markets, as call volumes dictate.
All functions are performed within certain time constraints that are based on the average talk and work times of fellow employees.
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
HIGH SCHOOL DIPLOMA.
ABILITY TO WORK A VARIETY OF SHIFTS ACCORDING TO OPERATIONAL NEEDS FROM MORNINGS TO NIGHTS.
5×2 WORKING SCHEDULE INCLUDING WEEKENDS AND HOLIDAYS – PART-TIME POSITION (5 ½ HOURS)
ABILITY TO EFFECTIVELY COMMUNIATE BOTH VERBALLY AND WRITTEN WITHIN ALL LEVELS IN THE ORGANIZATION
ABILITY TO FLUENTLY READ, WRITE, SPEAK AND UNDERSTAND BOTH SPANISH AND ENGLISH LANGUAGES.
PREFERRED: ABILITY TO READ, WRITE, SPEAK AND UNDERSTAND PORTUGUESE LANGUAGE.
EXCELLENT ATTENDANCE REQUIRED.
PUBLIC COMMUNICATION SKILLS, REQUIRED.
OPERATION OF COMPUTER TERMINAL AND STANDARD PC KEYBOARD REQUIRED.
What you’ll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Requisition ID: 40565
ALL CANDIDATES MUST HAVE THE LEGAL RIGHT TO WORK AND LIVE IN ARGENTINA AT TIME OF APPLYING.