Rumor has it there is a solution coming for the AA ticketing issues, but there are other priorities at the moment. Using SABRE is EXPENSIVE, especially at LF’s low volumes, and probably won’t be the final solution.
That would be amazing!
The only way a passenger can get anything linked up is by purchasing directly on AA's website. Even then, I doubt they would allow a free bag, it's not going to allow us to earn miles on AA or recognize our status.
It would be HUGE if we could actually book and control it all under AA.
Right now, when we book with AA, we are still given TWO PNR's. AA won't let us check in online when Contour or Cape Air is the starting airline.
I deal with this right now on Cape Air MWA-STL, and that's with a Codeshare. I booked it all directly on AA. Yet it won't let me check in online for the first portion.
Passengers are getting excited here in Paducah thinking that it's "American Airlines" and it's not. They cannot go to AA.com and book PAH-CLT on it's own, and if AA could fix that, that would be so much better.
I am not upset about getting Contour, I am upset about losing the "Major Airline" Connection Opportunity with Code sharing.