The FCA issue was listed as an example...a poor one at that (And I agree if it's not a normal night stop station then it's hardly surprising). But it goes on to say...
"The case was unusual but flight attendants have often arrived at destinations without lodging, face long waits for rooms and extensive hold times with crew lodging support, the union official said."
That implies, to me at least, that this is a widespread issue. And although anecdotal, I'm hearing about this from friends who fly for both mainline and regional carriers. And it has occurred in both smaller cities that are new to the network and larger cities that have been established for quite some time.
I have not worked in the hotel industry in 30 years. Back in the day, if we were overbooked and sold a guaranteed room, we had to "walk" the guests to a comparable property at our hotels expense. I would assume that's still the case; I don't understand why sometimes crew may be on their own covering lodging expenses. I certainly CAN understand how on a minimum layover, spending an hour or two dinking around with accommodations would cut into critical rest.
No hotels, no available transportation, etc. I have had to deal with stuff like that in the past.
Places like FCA, BTV or JAC in summer, the Caribbean or South Florida during the winter holidays, are very tough places to deal with IROPs in.
This is one of those things where relationships MATTER. Knowing WHO to call for help, or for a backup, makes all the difference in the world. And those departments got butchered in the cuts, just like every other non flying position.
I know that a large 3rd party airline crew hotel vendor that kept some staff on site at the airline HQ’s got bought out and merged with another company last year in the fallout from Covid, and slashed staff as well. Last I heard they were running most of the operation out of a phone room at Luton Airport. It apparently barely worked while traffic was down, I cannot image what it is like with the fast ramp-up this summer, though I am hearing stories about it from people still in the building. (And they aren’t good!)