Moderators: jsumali2, richierich, ua900, PanAm_DC10, hOMSaR
hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering. Even the Hindi speaking FA was apologetic and urged the passengers to complain using the airline feedback on their website. Apparently according to the FA, not many complain so the airline never improves it much. The IFE was poor too. Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering.
reynan wrote:I flew JFK-DEL on 12/1 and it was a pleasant flight. The route taken is weird apparently because AA does not have permission to use Russian airspace for this flight but other than that nothing out of ordinary. Flight left slightly late, but reached on time. Service was typical AA - not memorable but professional.
VTORD wrote:hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering.reynan wrote:I flew JFK-DEL on 12/1 and it was a pleasant flight. The route taken is weird apparently because AA does not have permission to use Russian airspace for this flight but other than that nothing out of ordinary. Flight left slightly late, but reached on time. Service was typical AA - not memorable but professional.
Thanks! Have flown UA from EWR (pre-pandemic) multiple times and never had a bad experience. AI was also as @hohd mentioned "adequate". I was more curious about AA because A) it's a new route for them and B) as I mentioned, the comments were very specific to AA and almost everyone was recommending UA. I wonder if staffing issues are causing them some grief here. I recall reading a article somewhere about AA pilots grumbling that AA is using some creative staffing tactics to get around pilot staffing so wonder if FAs staffing is having some of the same issues.
hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering. Even the Hindi speaking FA was apologetic and urged the passengers to complain using the airline feedback on their website. Apparently according to the FA, not many complain so the airline never improves it much. The IFE was poor too. Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
9w748capt wrote:hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering. Even the Hindi speaking FA was apologetic and urged the passengers to complain using the airline feedback on their website. Apparently according to the FA, not many complain so the airline never improves it much. The IFE was poor too. Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
Well that definitely would not be the standard, to not serve hot meals on ORD-DEL. Definitely sounds like a mixup. Did you write in to UA and complain? Surely they at least threw some miles at you?
W/r/t AA - not surprised, sadly. I always bring my own water when flying exactly for this reason.
And lastly, what was wrong with the IFE? Did they not have a good selection of Indian films/TV shows? AA doesn't do much right but I've always found their IFE to be pretty solid. I'd be surprised if UA's was that much worse.
hohd wrote:https://www.tribuneindia.com/news/nation/dgca-extends-suspension-of-scheduled-international-passenger-flights-till-february-28-362622
Never ending bubble flight extensions continues. While this supposedly benefits AI, however if they are not enforcing the current bubble rules, it is not going to help AI much (soon to be Tata).
Malayil wrote:hohd wrote:https://www.tribuneindia.com/news/nation/dgca-extends-suspension-of-scheduled-international-passenger-flights-till-february-28-362622
Never ending bubble flight extensions continues. While this supposedly benefits AI, however if they are not enforcing the current bubble rules, it is not going to help AI much (soon to be Tata).
At this rate, normal flights won't resume until 2023.
TokyoImperialPa wrote:Does anyone think it is ludicrous to build airports in every Tier 2 and Tier 3 city as a near-future alternative to improving railway infrastructure?
I think it is better to focus on building large airports in Tier 1 cities for long haul and mid haul flights, which people would only take a few times a year, and instead improve the railways to Tier 2 and Tier 3 cities.
Surely it would not be profitable in the current climate to build airports in Tier 2 and Tier 3 cities and provide the middle income services that would otherwise be provided by the train?
pune wrote:Coming to the civil aviation topic, from almost all the people big and small, the word is 2023/24 for the bubble. The sad part is that the country still has a high omnicron caseload, till that doesn't come down sufficiently, and no other deadly variations start or come to India, we just won't know. And summer is just two months away so we will know within 40 odd days.
TokyoImperialPa wrote:Does anyone think it is ludicrous to build airports in every Tier 2 and Tier 3 city as a near-future alternative to improving railway infrastructure?
edealinfo wrote:pune wrote:Coming to the civil aviation topic, from almost all the people big and small, the word is 2023/24 for the bubble. The sad part is that the country still has a high omnicron caseload, till that doesn't come down sufficiently, and no other deadly variations start or come to India, we just won't know. And summer is just two months away so we will know within 40 odd days.
Strange that in India, on Omicron:
a) It sleeps during the day and is a vicious attacker at night (there are night curfews)
b) It only spreads on flights but not on train and busses (the COVID testing requirement is for planes)
pune wrote:edealinfo wrote:pune wrote:Coming to the civil aviation topic, from almost all the people big and small, the word is 2023/24 for the bubble. The sad part is that the country still has a high omnicron caseload, till that doesn't come down sufficiently, and no other deadly variations start or come to India, we just won't know. And summer is just two months away so we will know within 40 odd days.
Strange that in India, on Omicron:
a) It sleeps during the day and is a vicious attacker at night (there are night curfews)
b) It only spreads on flights but not on train and busses (the COVID testing requirement is for planes)
I agree on that hypocrisy on both counts. The fact is if it was not the sudden lockdown announced by Mr. Modi and then over months he realized he was losing popularity over it, lockdown wouldn't have acquired the bad name it did. The only way out is masks and jabs (vaccines) and that is precisely where we are failing. Almost all the manufacturers have given up as the center hasn't placed any new orders. Even if they do today, it would take its own time. For trains and buses, I think it's mostly a staffing question. For trains especially in the last 5-6 years, there has been huge retrenchment and that has resulted in all sorts of issues. For buses, NHAI could have done lot of help, they have both the money and the constitutional authority to do what is needed but sadly they don't care
hohd wrote:pune wrote:edealinfo wrote:
Strange that in India, on Omicron:
a) It sleeps during the day and is a vicious attacker at night (there are night curfews)
b) It only spreads on flights but not on train and busses (the COVID testing requirement is for planes)
I agree on that hypocrisy on both counts. The fact is if it was not the sudden lockdown announced by Mr. Modi and then over months he realized he was losing popularity over it, lockdown wouldn't have acquired the bad name it did. The only way out is masks and jabs (vaccines) and that is precisely where we are failing. Almost all the manufacturers have given up as the center hasn't placed any new orders. Even if they do today, it would take its own time. For trains and buses, I think it's mostly a staffing question. For trains especially in the last 5-6 years, there has been huge retrenchment and that has resulted in all sorts of issues. For buses, NHAI could have done lot of help, they have both the money and the constitutional authority to do what is needed but sadly they don't care
Any one who wants a Covid vaccination can have one. There is no waiting in most places. In fact the local health authorities are going door to door to encourage the remaining who are not vaccinated and a sizable number who have only 1 dose to get the required vaccination. Even for booster there is no line. Masks are widely available everywhere. But if people dont wear it or wear it improperly, then the govt cannot do much. In Mumbai and Delhi they try to enforce mask mandate but in other cities enforcement is spotty.
Supposedly Covid testing covers those coming on trains, buses and private vehicles, but enforcement is very difficult so they concentrate on flights. I know it is does not make sense. Especially sleeping/sitting in a AC train or bus coach for 10+ hours will cause more transmission than a few hours in a plane.
edealinfo wrote:b) It only spreads on flights but not on train and busses (the COVID testing requirement is for planes)
pune wrote:hohd wrote:pune wrote:I know in Airports how many scams just on vaccination and even RT-PCR certificates have happened, and this is despite Supreme Court order that clearly tells that you cannot charge beyond x amount. And this was after so many petitions that had been raised in the SC for the same.
edealinfo wrote:pune wrote:hohd wrote:
So, in India, the Supreme Court determines a COVID test price? Doesn't that fall in the realm of Government policy, or does the court determine policy? Don't they have any other Supreme business to carry out?
Anil2000 wrote:now Ajay Sing
wants ATF under GST
SpiceJet is in clear problems
https://timesofindia.indiatimes.com/bus ... 396049.cms
airboss787 wrote:Anil2000 wrote:now Ajay Sing
wants ATF under GST
SpiceJet is in clear problems
https://timesofindia.indiatimes.com/bus ... 396049.cms
To be fair to Ajay Singh, he has been a vocal proponent of ATF under GST for a while now.
hohd wrote:https://www.newsncr.com/national/how-and-why-spicejet-got-stuck-in-trouble-the-company-did-not-even-have-money-left-for-the-pf-of-the-employees/
Spice jet in bigger trouble, they are not paying salaries and PF regularly and not paying taxes to GoI.
Sounds familiar....first Kingfisher did this, then Jet and now SpiceJet. Somehow this time I dont think this airline can get out of trouble unlike the previous few times. Unless GoI or some bank or some private investor steps in, this airline is unlikely to survive.
manny wrote:I think i mentioned this somewhere, but flew ORD-DEL flight in business and the soft product was at best very poor. The food and beverage offerings, the service, the crew, all made for a subpar experience. Also the business cabin on the 787-9's used on the route have the the old business product. For what you pay, you definitely do not get the experience that one gets on other airlines.
With C-19 most people want to fly nonstop flights between US and India to avoid having to deal with the C19 variables of a 3rd country. I think AI's product is much better right now and hopefully with Tata's taking over it will vastly improve. Can't wait to have better option to fly to India in the near future.
airboss787 wrote:manny wrote:I think i mentioned this somewhere, but flew ORD-DEL flight in business and the soft product was at best very poor. The food and beverage offerings, the service, the crew, all made for a subpar experience. Also the business cabin on the 787-9's used on the route have the the old business product. For what you pay, you definitely do not get the experience that one gets on other airlines.
With C-19 most people want to fly nonstop flights between US and India to avoid having to deal with the C19 variables of a 3rd country. I think AI's product is much better right now and hopefully with Tata's taking over it will vastly improve. Can't wait to have better option to fly to India in the near future.
You were probably on the older configuration 787, and once those get upgraded to the new product in the next few months, it should be fine. The new seats are really good and comfortable. Light years ahead of the current Air India seats.
manny wrote:airboss787 wrote:manny wrote:I
Just hoping Tata's fix Air India to a point where you can book with them from US cities where they do not have an originating flight.
manny wrote:I think i mentioned this somewhere, but flew ORD-DEL flight in business and the soft product was at best very poor..
edealinfo wrote:manny wrote:I think i mentioned this somewhere, but flew ORD-DEL flight in business and the soft product was at best very poor..
So, were you travelling or Aeroflot or North Korean Air? You never mentioned so I am guessing you expect the reader to guess.
hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering. Even the Hindi speaking FA was apologetic and urged the passengers to complain using the airline feedback on their website. Apparently according to the FA, not many complain so the airline never improves it much. The IFE was poor too. Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
sshank wrote:hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering. Even the Hindi speaking FA was apologetic and urged the passengers to complain using the airline feedback on their website. Apparently according to the FA, not many complain so the airline never improves it much. The IFE was poor too. Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
Oh please. I have flown both options and there is no comparison - AI is simply the last choice you make if you have no other option. UA has been selling out the front cabin routinely, hard product on Business and PE are excellent (no experience with Y). Food has never been a US carriers strong suit, that said catering especially ex-India is adequate. UA's IFE is just fine, it does not have a ton of Bollywood garbage like say EK, but still has plenty of good content.
hohd wrote:sshank wrote:hohd wrote:In response to VTORD's comment about 2 weeks ago.....
US carriers have a reputation of poor inflight service on routes to India. I am not surprised that AA ran out of water and did not serve meals.
I recently travelled on UA from ORD to DEL on premium economy (paid a high price for it) and was served cold vegetarian meals. Apparently they did not load hot meals due to some mix up in the catering. Even the Hindi speaking FA was apologetic and urged the passengers to complain using the airline feedback on their website. Apparently according to the FA, not many complain so the airline never improves it much. The IFE was poor too. Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
Oh please. I have flown both options and there is no comparison - AI is simply the last choice you make if you have no other option. UA has been selling out the front cabin routinely, hard product on Business and PE are excellent (no experience with Y). Food has never been a US carriers strong suit, that said catering especially ex-India is adequate. UA's IFE is just fine, it does not have a ton of Bollywood garbage like say EK, but still has plenty of good content.
And I have flown both options and found AI to be superior to UA and I am not saying AI is great, it is average But UA falls short of even AI. For you Bollywood may be garbage but for fast majority of travelers to India, Bollywood is what they want. EK, QR, AI also have regional movie options which makes the IFE even better. Last time I went on UA on PE, I found it woefully lacking. Food was mediocre, very few selection of Hindi movies. Even the Hindi speaking FA was asking us to complain about the food. I only take UA because it is normally the least expensive AI always prices out higher.
edealinfo wrote:hohd wrote:sshank wrote:
Oh please. I have flown both options and there is no comparison - AI is simply the last choice you make if you have no other option. UA has been selling out the front cabin routinely, hard product on Business and PE are excellent (no experience with Y). Food has never been a US carriers strong suit, that said catering especially ex-India is adequate. UA's IFE is just fine, it does not have a ton of Bollywood garbage like say EK, but still has plenty of good content.
And I have flown both options and found AI to be superior to UA and I am not saying AI is great, it is average But UA falls short of even AI. For you Bollywood may be garbage but for fast majority of travelers to India, Bollywood is what they want. EK, QR, AI also have regional movie options which makes the IFE even better. Last time I went on UA on PE, I found it woefully lacking. Food was mediocre, very few selection of Hindi movies. Even the Hindi speaking FA was asking us to complain about the food. I only take UA because it is normally the least expensive AI always prices out higher.
Maybe you should consider 1-stop options which will even give you a chance to stretch your legs. Both Lufthansa and British Airways have great seats in business class and good (BA) to excellent (LH) meals. Don't expect the flight attendants to be all over you - they won't. They will be aloof but efficient.
pune wrote:airboss787 wrote:Anil2000 wrote:now Ajay Sing
wants ATF under GST
SpiceJet is in clear problems
https://timesofindia.indiatimes.com/bus ... 396049.cms
To be fair to Ajay Singh, he has been a vocal proponent of ATF under GST for a while now.
Not just Ajay Singh but I remember Indigo asking the same thing almost what 5 years back, sometime during '17 - '18 when GST was newly introduced but they were promptly shut down. It is a valid request but our FM wants more and more revenue, let people go to hell.
binayak wrote:Sanjiv Kapoor will be the CEO of Jet Airways 2.0 effective April 4 .
https://timesofindia.indiatimes.com/bus ... 986589.cms
Well, some like him , some hate him but everyone will agree that his contributions to the top notch service quality in Vistara is commendable and is required for Jet 2.0 which will start almost like a new airline.
airboss787 wrote:binayak wrote:Sanjiv Kapoor will be the CEO of Jet Airways 2.0 effective April 4 .
https://timesofindia.indiatimes.com/bus ... 986589.cms
Well, some like him , some hate him but everyone will agree that his contributions to the top notch service quality in Vistara is commendable and is required for Jet 2.0 which will start almost like a new airline.
His contributions are pretty good I think. But I did not know he was 'hated'. Could you elaborate who hates him and why?
manny wrote:edealinfo wrote:hohd wrote:Plus nonstops are more preferred as it takes away all the C19 travel related variables of a 3rd country. .
edealinfo wrote:manny wrote:edealinfo wrote:
Which world are you in? BA and LH (and I'm quite sure Air France and KLM) have no C19 restrictions when in transit. When you get your boarding pass you just have to demonstrate you meet the C19 requirement of the destination country. So the C19 variable you mention is no longer valid.
hohd wrote:Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
9w748capt wrote:
Well that definitely would not be the standard, to not serve hot meals on ORD-DEL. Definitely sounds like a mixup. Did you write in to UA and complain? Surely they at least threw some miles at you?
binayak wrote:Sanjiv Kapoor will be the CEO of Jet Airways 2.0 effective April 4 .
https://timesofindia.indiatimes.com/bus ... 986589.cms
Well, some like him , some hate him but everyone will agree that his contributions to the top notch service quality in Vistara is commendable and is required for Jet 2.0 which will start almost like a new airline.
BawliBooch wrote:hohd wrote:Dont know why everyone thinks poorly of AI, I travelled on AI on the return and have no complaints, not exceptional service but adequate..
On our last Vistara CDG-DEL flight, we got a ice cold bread roll kinda thingie for a meal! No coffee/Tea round either.
)
TokyoImperialPa wrote:Does anyone think it is ludicrous to build airports in every Tier 2 and Tier 3 city as a near-future alternative to improving railway infrastructure?
I think it is better to focus on building large airports in Tier 1 cities for long haul and mid haul flights, which people would only take a few times a year, and instead improve the railways to Tier 2 and Tier 3 cities.
Surely it would not be profitable in the current climate to build airports in Tier 2 and Tier 3 cities and provide the middle income services that would otherwise be provided by the train?