kalvado wrote:FGITD wrote:Great idea everyone, let the inmates run the asylum. After all, if you prove that the crew is willing to let “obey crew commands” slide then why not go up there and have a business class seat for yourself, or hell, why not a jump seat or crew bunk. 77w has some great crew bunks up there, just go pop in for a nap. And if the crew kicks you out, remember-it’s their fault!
A great way of handling the situation was suggested upstream. I am sure there is more to think of.CrewBunk wrote:I saw something similar on an Air Canada flight once, ironically also going to TLV from YYZ.
I thought the purser handled it really well. He approached them with his iPad in hand and said, “You are more than welcome to remain, can I get you some Champagne?” As they looked smugly at each other, he added, “I have your credit card information here attached to your reservation. The upgrade fee will be $2290 each. So Gentlemen, what’ll it be? Champagne or back to your (economy) seat?”
They scurried back to their seats.
I think you are presuming such an offer was not made in the first instance. Crews have hand held credit card collections machines and yes, commonly used in Emergency Exit grabs I have seen on United. It helps protect the people that purchased the upgrades. Media states the were disruptive and (exaggerated) “riot” behavior was used. Instead you have chosen to ignore the ill behavior described on several levels and seek to assume crew failure in handling the situation.