ClassicLover wrote:cc47 wrote:Hello All,
I was booked on EI725 LHR-ORK on 23rd July, and unfortunately this has been cancelled and I've been rebooked onto EI723, which won't suit. I've booked myself onto EI183 to DUB. I have a few questions:
1) How long do EI take to process refunds? I should be entitled according to their website as my rescheduled flight was more than 2hrs earlier.
2) Having applied for this refund, will they leave my outbound leg intact (EI710 the day before) or is the whole booking refunded. I hope it's the former.
3) Is it always an A320 on EI183 on Saturdays, I'd love if I got an A330 for a change, the A320neo would be nice aswell if this is going to be on the route.
Thanks lads.
1) Refunds can take some time, it all depends how much they have in the queue.
2) You are going to have to telephone Aer Lingus to ask this question. Usually if you apply for a refund, it will apply to the entire booking. Irish number is (01) 761 7834.
3) It's set as an A320 now and it's highly unlikely it will change, so it'll be an A320 on your flight.
Good luck!!
Thanks to you and everyone else who replied. In the comments when applying for the refund, I let it be known that I only wanted the LHR-ORK leg refunded, but we'll see how it goes. I might give them a ring in the morning and ask that question.