Moderators: richierich, ua900, PanAm_DC10, hOMSaR
Sydscott wrote:My understanding is that all of the A380's now coming out of VCV are having their heavy maintenance check done along with being refurbished etc in AUH. That's why it's taking literally months from when they fly out of storage to when they are able to re-enter the QF fleet. AUH looks to be only doing 2 at a time as well. So I'd expect, at most, another 1 or 2 A380's to be back in QF service this year and the rest to slowly re-join the fleet next year. (So Max of 6 or 7 QF A380's by year end the rest re-delivered over the 2023 as they come out of maintenance and refurb) Then they have the crewing issues on top of that.
ZK-NBT wrote:I’m going off what they said at the results, though yes given how long it takes per aircraft, it’s probably 4-5 months from when reactivation at VCV gets underway, gear swing at LAX? Then flown to AUH for heavy maintenance and refitting.
Yes, it's definitely a slow process. It is why hardly any airlines have refurbished their A380s. It takes a long time and costs a lot of money to do it. I can't really think of any other airline that has done it actually, off the top of my head.
There are also crewing issues? What are these?
ClassicLover wrote:Yes, it's definitely a slow process. It is why hardly any airlines have refurbished their A380s. It takes a long time and costs a lot of money to do it. I can't really think of any other airline that has done it actually, off the top of my head.
qf789 wrote:....from SydneyFrom 15 Dec 22 Emirates will offer premium economy on all flights
angusjt wrote:Is Jetstar down a 787? I noticed a cancelled SYD-DPS flight yesterday, and another SYD-DPS flight had a 1000-prefix which I assume is operating in place of a flight cancelled earlier in the week.
My flight to HNL was pushed back to a 1pm departure today as opposed to a 4:30pm departure yesterday, not told until after 4:30 yesterday but no plane was ever at the gate.
smi0006 wrote:angusjt wrote:Is Jetstar down a 787? I noticed a cancelled SYD-DPS flight yesterday, and another SYD-DPS flight had a 1000-prefix which I assume is operating in place of a flight cancelled earlier in the week.
My flight to HNL was pushed back to a 1pm departure today as opposed to a 4:30pm departure yesterday, not told until after 4:30 yesterday but no plane was ever at the gate.
I believe the one that got struck by lightening still isn’t back in service. Heard it’s in the QF hangars with Boeing still working on it. So probs stretched pretty thin!
Bring on more 321LR! When is the next due? Or is there a delivery schedule?
tullamarine wrote:qf789 wrote:....from SydneyFrom 15 Dec 22 Emirates will offer premium economy on all flights
Kent350787 wrote:smi0006 wrote:angusjt wrote:Is Jetstar down a 787? I noticed a cancelled SYD-DPS flight yesterday, and another SYD-DPS flight had a 1000-prefix which I assume is operating in place of a flight cancelled earlier in the week.
My flight to HNL was pushed back to a 1pm departure today as opposed to a 4:30pm departure yesterday, not told until after 4:30 yesterday but no plane was ever at the gate.
I believe the one that got struck by lightening still isn’t back in service. Heard it’s in the QF hangars with Boeing still working on it. So probs stretched pretty thin!
Bring on more 321LR! When is the next due? Or is there a delivery schedule?
There is currently a JQ 788 at a cargo gate with the port engine cowl open being worked on.
EK413 wrote:Kent350787 wrote:smi0006 wrote:
I believe the one that got struck by lightening still isn’t back in service. Heard it’s in the QF hangars with Boeing still working on it. So probs stretched pretty thin!
Bring on more 321LR! When is the next due? Or is there a delivery schedule?
There is currently a JQ 788 at a cargo gate with the port engine cowl open being worked on.
From what I’ve heard 3 B787’s AOG or under going repairs.
VKL lightening strike, VKB was AOG in MEL, VKJ flaking wing repaint in PUS.
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tsurumaru wrote:Batik Air Malaysia have quietly opened bookings for nonstop Melbourne-KL flights, to commence 06/12 (ex-Malaysia). The flights will be operated with the 737 MAX 8, as follows:
KUL-MEL
OD173 0910-2005 Days 1/3/5/7
OD175 1925-0620 Days 2/4/6
MEL-KUL
OD176 0720-1255 Days 1/3/5/7
OD174 2105-0240 Days 3/5/7
No announcement has been made, and at this stage flights are only loaded until February, so further changes are highly possible. If this does come to fruition however, it will be the longest scheduled 737 MAX flight anywhere in the world.
tsurumaru wrote:Batik Air Malaysia have quietly opened bookings for nonstop Melbourne-KL flights, to commence 06/12 (ex-Malaysia). The flights will be operated with the 737 MAX 8, as follows:
KUL-MEL
OD173 0910-2005 Days 1/3/5/7
OD175 1925-0620 Days 2/4/6
MEL-KUL
OD176 0720-1255 Days 1/3/5/7
OD174 2105-0240 Days 3/5/7
No announcement has been made, and at this stage flights are only loaded until February, so further changes are highly possible. If this does come to fruition however, it will be the longest scheduled 737 MAX flight anywhere in the world.
Obzerva wrote:tsurumaru wrote:Batik Air Malaysia have quietly opened bookings for nonstop Melbourne-KL flights, to commence 06/12 (ex-Malaysia). The flights will be operated with the 737 MAX 8, as follows:
KUL-MEL
OD173 0910-2005 Days 1/3/5/7
OD175 1925-0620 Days 2/4/6
MEL-KUL
OD176 0720-1255 Days 1/3/5/7
OD174 2105-0240 Days 3/5/7
No announcement has been made, and at this stage flights are only loaded until February, so further changes are highly possible. If this does come to fruition however, it will be the longest scheduled 737 MAX flight anywhere in the world.
MH is back to double daily by then, so for their sake hope the VFR demand at the time of year is strong enough for them.
LamboAston wrote:tsurumaru wrote:Batik Air Malaysia have quietly opened bookings for nonstop Melbourne-KL flights, to commence 06/12 (ex-Malaysia). The flights will be operated with the 737 MAX 8, as follows:
KUL-MEL
OD173 0910-2005 Days 1/3/5/7
OD175 1925-0620 Days 2/4/6
MEL-KUL
OD176 0720-1255 Days 1/3/5/7
OD174 2105-0240 Days 3/5/7
No announcement has been made, and at this stage flights are only loaded until February, so further changes are highly possible. If this does come to fruition however, it will be the longest scheduled 737 MAX flight anywhere in the world.
What's the flight time?
NZ516 wrote:Qantas makes changes to their Samoa service with a new flight numbers. Also it is running twice weekly.
https://www.aeroroutes.com/eng/220902-qfnw22apw
A350OZ wrote:LamboAston wrote:tsurumaru wrote:Batik Air Malaysia have quietly opened bookings for nonstop Melbourne-KL flights, to commence 06/12 (ex-Malaysia). The flights will be operated with the 737 MAX 8, as follows:
KUL-MEL
OD173 0910-2005 Days 1/3/5/7
OD175 1925-0620 Days 2/4/6
MEL-KUL
OD176 0720-1255 Days 1/3/5/7
OD174 2105-0240 Days 3/5/7
No announcement has been made, and at this stage flights are only loaded until February, so further changes are highly possible. If this does come to fruition however, it will be the longest scheduled 737 MAX flight anywhere in the world.
What's the flight time?
Given the flight times looks like 7h55m and 8h35m, respectively. That’s a hell of a journey on a 737! Flown MEL-KUL plenty of times and wouldn’t want to do it on a narrowbody, at least not in Y.
SCFlyer wrote:Ex - PH-BGR. flying under lessor registration of OE-IBZ has landed in Seletar, assumably on it's way on delivery to VA in MEL or BNE.
https://www.flightradar24.com/data/aircraft/oe-ibz
grh wrote:Won't arrive in OZ until October.
Needs maintenance, cabin refit and paint in XSP.
tullamarine wrote:Lots of coverage on Melbourne radio this morning about delays for JQ pax stuck in DPS probably due to the 3 currently grounded 788s. Some pax have been told it may be a week before JQ can get them home and, even then, there are no guarantees flights they are rebooked on will happen. 1 person who was originally to come home on Friday was rebooked for next Friday but due to uncertainty booked his family home on VA on Thursday night at $900p.p.
It seems to be a bit of a mess; I can't help thinking QF are going to have to step in with some A330s to bring these stranded people home.
angusjt wrote:tullamarine wrote:Lots of coverage on Melbourne radio this morning about delays for JQ pax stuck in DPS probably due to the 3 currently grounded 788s. Some pax have been told it may be a week before JQ can get them home and, even then, there are no guarantees flights they are rebooked on will happen. 1 person who was originally to come home on Friday was rebooked for next Friday but due to uncertainty booked his family home on VA on Thursday night at $900p.p.
It seems to be a bit of a mess; I can't help thinking QF are going to have to step in with some A330s to bring these stranded people home.
I'm in HNL at the moment, flight up with Jetstar on Friday was delayed basically an entire day, no plane was ever at the gate so my assumption is that they must have known it wasn't going to take-off for a while. Communication from airline or airport staff was absent until well after the original departure time had passed, the airport departure boards, nor the jetstar app could consistently display when the flight would actually leave, only when another flight was done boarding did anybody come to tell us our flight was delayed for a day and tell us to go home.
The whole experience was probably the worst I've had with any airline, I've had lengthy delays, cancellations and even diversions with Qantas & Virgin before, we were always kept in the loop re: possible options and help desks was always available.
I'm due to fly back tommorrow but was emailed earlier today saying my flight due to leave at 8:30am has been delayed until... 8:30am? FR24 shows JQ3 (which will ultimately be my flight back) not departing SYD until 8pm this evening, until it's in the air my assumption will be that I'm spending another day here.
Surely there's a way to get a few a320s doing SYD/MEL-DRW-DPS in a similar manner to VA in order to free up a 787?
jrfspa320 wrote:In dps atm, JQ has been a disaster, flight cancelled both ways, the 787 schedule has collapsed, thousands (probably 10s of by now) left trying to get home
I’d be surprised if the consular hasn’t got involved.
angusjt wrote:tullamarine wrote:Lots of coverage on Melbourne radio this morning about delays for JQ pax stuck in DPS probably due to the 3 currently grounded 788s. Some pax have been told it may be a week before JQ can get them home and, even then, there are no guarantees flights they are rebooked on will happen. 1 person who was originally to come home on Friday was rebooked for next Friday but due to uncertainty booked his family home on VA on Thursday night at $900p.p.
It seems to be a bit of a mess; I can't help thinking QF are going to have to step in with some A330s to bring these stranded people home.
I'm in HNL at the moment, flight up with Jetstar on Friday was delayed basically an entire day, no plane was ever at the gate so my assumption is that they must have known it wasn't going to take-off for a while. Communication from airline or airport staff was absent until well after the original departure time had passed, the airport departure boards, nor the jetstar app could consistently display when the flight would actually leave, only when another flight was done boarding did anybody come to tell us our flight was delayed for a day and tell us to go home.
The whole experience was probably the worst I've had with any airline, I've had lengthy delays, cancellations and even diversions with Qantas & Virgin before, we were always kept in the loop re: possible options and help desks was always available.
I'm due to fly back tommorrow but was emailed earlier today saying my flight due to leave at 8:30am has been delayed until... 8:30am? FR24 shows JQ3 (which will ultimately be my flight back) not departing SYD until 8pm this evening, until it's in the air my assumption will be that I'm spending another day here.
Surely there's a way to get a few a320s doing SYD/MEL-DRW-DPS in a similar manner to VA in order to free up a 787?
qf789 wrote:angusjt wrote:tullamarine wrote:Lots of coverage on Melbourne radio this morning about delays for JQ pax stuck in DPS probably due to the 3 currently grounded 788s. Some pax have been told it may be a week before JQ can get them home and, even then, there are no guarantees flights they are rebooked on will happen. 1 person who was originally to come home on Friday was rebooked for next Friday but due to uncertainty booked his family home on VA on Thursday night at $900p.p.
It seems to be a bit of a mess; I can't help thinking QF are going to have to step in with some A330s to bring these stranded people home.
I'm in HNL at the moment, flight up with Jetstar on Friday was delayed basically an entire day, no plane was ever at the gate so my assumption is that they must have known it wasn't going to take-off for a while. Communication from airline or airport staff was absent until well after the original departure time had passed, the airport departure boards, nor the jetstar app could consistently display when the flight would actually leave, only when another flight was done boarding did anybody come to tell us our flight was delayed for a day and tell us to go home.
The whole experience was probably the worst I've had with any airline, I've had lengthy delays, cancellations and even diversions with Qantas & Virgin before, we were always kept in the loop re: possible options and help desks was always available.
I'm due to fly back tommorrow but was emailed earlier today saying my flight due to leave at 8:30am has been delayed until... 8:30am? FR24 shows JQ3 (which will ultimately be my flight back) not departing SYD until 8pm this evening, until it's in the air my assumption will be that I'm spending another day here.
Surely there's a way to get a few a320s doing SYD/MEL-DRW-DPS in a similar manner to VA in order to free up a 787?
There is currently a QF A333 returning from HNL as QF6404 after operating QF6403 to HNL, looking at the schedule time from SYD it’s the same as JQ3 so seems that may be a recovery flight
tullamarine wrote:qf789 wrote:angusjt wrote:
I'm in HNL at the moment, flight up with Jetstar on Friday was delayed basically an entire day, no plane was ever at the gate so my assumption is that they must have known it wasn't going to take-off for a while. Communication from airline or airport staff was absent until well after the original departure time had passed, the airport departure boards, nor the jetstar app could consistently display when the flight would actually leave, only when another flight was done boarding did anybody come to tell us our flight was delayed for a day and tell us to go home.
The whole experience was probably the worst I've had with any airline, I've had lengthy delays, cancellations and even diversions with Qantas & Virgin before, we were always kept in the loop re: possible options and help desks was always available.
I'm due to fly back tommorrow but was emailed earlier today saying my flight due to leave at 8:30am has been delayed until... 8:30am? FR24 shows JQ3 (which will ultimately be my flight back) not departing SYD until 8pm this evening, until it's in the air my assumption will be that I'm spending another day here.
Surely there's a way to get a few a320s doing SYD/MEL-DRW-DPS in a similar manner to VA in order to free up a 787?
There is currently a QF A333 returning from HNL as QF6404 after operating QF6403 to HNL, looking at the schedule time from SYD it’s the same as JQ3 so seems that may be a recovery flight
QF/JQ may want to get their comms sorted out and let the people stuck in Bali what the plans are for them. The current situation is a shambles. Person on radio who managed to get a flight home from DPS with VA was told by JQ that they were now ineligible for refund as they have cancelled their booking. Strangely the release from JQ says he should get a future flight credit.....whatever that is worth!!
There is mounting pressure for Australian Government to follow lead of EU and legislate guaranteed compensation for pax who suffer delays and cancellations. QF is understandably against this but their current performance doesn't help their arguments.
IndianicWorld wrote:Yeah no surprise that QF would be against the idea legislated compensation, but things need to improve and fast.
What has occurred to JQ’s 787 fleet may well be something that was harder to plan for, but the way QF Group manages its fleet seems to leave very little slack to recover from aircraft issues. It’s a fine line obviously to ensure that assets are used efficiently, but the damage this does to the brand and customer trust is very high also.
I am sure there are some very hard conversations being had right now in Collingwood and Mascot though.
tullamarine wrote:IndianicWorld wrote:Yeah no surprise that QF would be against the idea legislated compensation, but things need to improve and fast.
What has occurred to JQ’s 787 fleet may well be something that was harder to plan for, but the way QF Group manages its fleet seems to leave very little slack to recover from aircraft issues. It’s a fine line obviously to ensure that assets are used efficiently, but the damage this does to the brand and customer trust is very high also.
I am sure there are some very hard conversations being had right now in Collingwood and Mascot though.
Yes, stuff-ups and breakdowns happen. What is unforgivable is the communication or lack of it. That is unacceptable and could be addressed immediately. Even if you haven't got good news actually contacting affected customers would at least show then that they haven't been forgotten. Instead, Jetstar issues a banal press statement that says nothing and just displays a complete lack of empathy.
jrfspa320 wrote:tullamarine wrote:IndianicWorld wrote:Yeah no surprise that QF would be against the idea legislated compensation, but things need to improve and fast.
What has occurred to JQ’s 787 fleet may well be something that was harder to plan for, but the way QF Group manages its fleet seems to leave very little slack to recover from aircraft issues. It’s a fine line obviously to ensure that assets are used efficiently, but the damage this does to the brand and customer trust is very high also.
I am sure there are some very hard conversations being had right now in Collingwood and Mascot though.
Yes, stuff-ups and breakdowns happen. What is unforgivable is the communication or lack of it. That is unacceptable and could be addressed immediately. Even if you haven't got good news actually contacting affected customers would at least show then that they haven't been forgotten. Instead, Jetstar issues a banal press statement that says nothing and just displays a complete lack of empathy.
Indeed the scenes at DPS and no doubt other places are terrible - just abandoned by JQ - no one knows what flights will operate over the coming days, all are being canned at the last minute.
If this was Europe there would be huge compo and charter rescue flights being organised
IndianicWorld wrote:jrfspa320 wrote:tullamarine wrote:Yes, stuff-ups and breakdowns happen. What is unforgivable is the communication or lack of it. That is unacceptable and could be addressed immediately. Even if you haven't got good news actually contacting affected customers would at least show then that they haven't been forgotten. Instead, Jetstar issues a banal press statement that says nothing and just displays a complete lack of empathy.
Indeed the scenes at DPS and no doubt other places are terrible - just abandoned by JQ - no one knows what flights will operate over the coming days, all are being canned at the last minute.
If this was Europe there would be huge compo and charter rescue flights being organised
The issue may well be that QF/JQ did not have enough planes available to actually communicate much, which really does go to show their recovery planning needs urgent work.
Agree that any communication is better than nothing at all though, to help to assure passengers of the steps underway.
IndianicWorld wrote:Very good point about crewing. If they can’t crew their schedule, and any events like this are also factored in, they seriously do need to re-evaluate their operations at this point.
Other carriers have had make scheduling changes across the world, so although it’s great to try and show a positive outlook, sometimes they do need to look at what is feasible based on resourcing.
By trying to maximise every possible opportunity to get back to a stronger path, they are ultimately impacting their brand in the process.
We could look at this as an isolated event, but lately it seems to be something that needs some serious work to rebuild trust.
QuayWeeAir wrote:Just got off QF12 LAXSYD this morning and was surprised that their was no moving map via the IFE on the A380... is this a new thing?