These stats and rankings are taken from the DOT's Feb. '23 Air Travel Consumer Report. It's the February report each year that summarizes performance for the full prior year.

https://www.transportation.gov/individu ... er-reports

% on-time arrivals by marketing carrier

DL, 82.14%

Alaska, 79.06%

UA, 78.74%

AA, 77.15%

Hawaiian, 75.77%

Southwest, 73.18%

Spirit, 72.96%

Frontier, 66.10%

JetBlue 64.63%

Allegiant, 63.39%

avg of ten carriers, 76.72%


Percentage of flights cancelled, full-year 2022, marketing carriers

Hawaiian, 0.92%

Delta, 2.00%

Alaska, 2.16%

United, 2.71%

American, 2.81%

Frontier, 2.87%

Spirit, 3.00%

Southwest, 3.26%

Allegiant, 3.52%

JetBlue, 3.74%

avg reporting carriers, 2.71%, up from 1.76% in 2021



number of mishandled bags per 100 bags enplaned, full year, marketing carrier

Allegiant, 0.16

Hawaiian, 0.38

Frontier, 0.42

Spirit, 0.50

DL, 0.53

Southwest, 0.54

UA, 0.56

JetBlue, 0.68

Alaska, 0.72

AA, 0.88

avg reporting carriers, 0.64


mishandled wheelchairs and scooters per 100 enplaned, full year, marketing carrier

Allegiant, 0.39

Delta 0.79

United, 1.11

Alaska, 1.57

Hawaiian, 1.57

Southwest, 1.62

Frontier, 1.71

American, 2.01

JetBlue, 5.21

Spirit, 5.76

avg of reporting carriers, 1.54


IDB per 10K passengers, full year marketing carriers

Allegiant, 0.00

Delta, 0.00

Hawaiian, 0.00

Alaska, 0.02

JetBlue 0.06

Alaska 0.13

Spirit, 0.37

AA, 0.46

Southwest, 0.56

Frontier, 2.66

avg of reporting carriers, 0.32

Wow, jetBlue sure making themselves look great.

Allegiant: You're either wheeled on the plane perfectly with your luggage intact or you're not getting there.

I'm surprised to see DL at the #1/#2 spot in on-time and cancellation even with their perceived hit to reliability. I'm less surprised to see B6 so far down the list. I'm not looking forward to seeing the combined B6+NK operation.

nickvanw wrote:

Allegiant: You're either wheeled on the plane perfectly with your luggage intact or you're not getting there.

I'm surprised to see DL at the #1/#2 spot in on-time and cancellation even with their perceived hit to reliability. I'm less surprised to see B6 so far down the list. I'm not looking forward to seeing the combined B6+NK operation.

I imagine that the DOJ will be adding these data to their case against the B6 takeover of NK. If B6's is bad now, imagine what a dumpster fire it will be when they try to integrate NK into their system.

Concerning the lack of on-time performance of G4. Here in our neighborhood many of my neighbors hate the 45 minute to 1 hour trek to the madhouse that is MCO when it is time to visit their out-of-state kids and grandkids. They much prefer the >20 minute drive to SFB to fly on G4 to at least get near the cities they want to visit. The local joke is that if G4 gets you to your destination somewhere within the same day then it is considered to be "on time". If you pack carefully, lower your expectations, book everything ahead of time and are very patient, then all will be well.

Spirit and JetBlue’s wheelchair mishandle rate is atrocious. DOT should take a look into this.

nickvanw wrote:

Allegiant: You're either wheeled on the plane perfectly with your luggage intact or you're not getting there.

I'm surprised to see DL at the #1/#2 spot in on-time and cancellation even with their perceived hit to reliability. I'm less surprised to see B6 so far down the list. I'm not looking forward to seeing the combined B6+NK operation.

I'm not delta isnt as perfect as they used to be but are still pretty dang good its like they step a level down at the same time everyone else did

One of the two 'Alaskas' in the IDB results should be 'United'.

nickvanw wrote:

I'm surprised to see DL at the #1/#2 spot in on-time and cancellation even with their perceived hit to reliability.

The forum Mods ask for data and links to sources when statements are asserted as fact. Perceptions have no value in financial or performance analysis, IMHO.

These DOT reports come out monthly with about a ten-week lag (so the December data in early March), but not every report shows YTD, IIRC.

mga707 wrote:

One of the two 'Alaskas' in the IDB results should be 'United'.

Yep. Too much time has lapsed for me to edit the original, but that snippet should read:

United, 0.02

JetBlue, 0.06

Alaska, 0.13

usflyer msp wrote:

I have never been able to figure out why AA's bag handling stats are so poor. They also take forever to deliver bags to the carousel. What is the big difference between how AA and DL handle checked bags and wheelchairs? How can DL/AS dwpiver bags to the carousel in 15 minutes systemwide while AA takes an hour in PHL.

I believe the DOT stat is measuring filed claims (the bag didn't appear on the carousel after my flight) and not speed.

If you dig into the stats it's not the RJ carriers that are bringing 'marketing' AA down in this metric. Ranked by operating carrier, mainline AA is the worst of 17 reporting carriers. See page 44 of the Feb. '23 report in the hyperlink of the original post.

4 or 5 googles, still no definition of IDB, anyone willing to untangle it?

frmrCapCadet wrote:

4 or 5 googles, still no definition of IDB, anyone willing to untangle it?

Involuntary Denied Boarding.

MIflyer12 wrote:

nickvanw wrote:

I'm surprised to see DL at the #1/#2 spot in on-time and cancellation even with their perceived hit to reliability.

The forum Mods ask for data and links to sources when statements are asserted as fact. Perceptions have no value in financial or performance analysis, IMHO.

These DOT reports come out monthly with about a ten-week lag (so the December data in early March), but not every report shows YTD, IIRC.

The report which interests me the most is on this link https://data.transportation.gov/Aviatio ... /xgub-n9bw

The international passengers report for each market since 1990 for each airline. It was last updated till June 2022 in Jan 2023 so any idea when the full year 2022 data would be released please?

behramjee wrote:

The report which interests me the most is on this link https://data.transportation.gov/Aviatio ... /xgub-n9bw

The international passengers report for each market since 1990 for each airline. It was last updated till June 2022 in Jan 2023 so any idea when the full year 2022 data would be released please?

I'm not familiar with that international report but I do know this one, showing total U.S. vs. foreign carriers on major airport pairs :

https://www.transportation.gov/policy/a ... TheReports

I see it, too, shows the last report as 6/2022.