Wed Oct 30, 2002 3:15 am
CAETravlr,
I must apologize for my words last night. I had just returned from a very long day and I was in less than a pleasant mood.
I agree that FF are the bread and butter of revenue at major carriers. However, in my personal experience, I've had several encounters with various passengers that led to he/she saying "I'm a Medallion member. You must 'do such and such.'" or "I don't have to do that, I'm a frequent flyer." In my opinion, such behavior is intolerable under any circumstances.
Also, while I greatly enjoy my work, I am disillusioned on a daily basis by the attitudes of many of today's travelers. For example, during the beverage service, people rarely make eye contact with me as I attempt to serve them - 'thank yous' are the exception - no longer the ruler. During my announcements, men in $2000 suits raise their voice to continue their conversation rather than either listen, or quiet themselves so that others may listen. The minute the airplane touches the ground, seat belts come flying off and cell phones are brandished, even though I instruct them to do otherwise. My job exists for a reason, and I've had many people tell me I do it well - so imagine my frustration when a good number of people of a particular group (in this case, FF) act contrary expectations. I'm not saying that I want people to jump when I snap my fingers, but I expect at least compliance with the law and simple civility.
Again, I reiterate that I'm not grouping ALL FF into this "masse de merde," but just as it is human for one to oversimplify a situation, it is just as easy to overclassify.
For those of you who lend me your attention when asked, smile when I serve and stay buckled up until the light is off, this tirade was not for you.
Tyson
Ignorantia juris neminem excusat.