Milemaster - grow up. As WMUpilot said, the gates are just temporary until the B gates are finished up by the end of this year. I flew out of there and didn't have any problems with it, except maybe it was a tad lacking on seats down by the gates. What seat did you get stuck in on the 757??? Lemme guess, you checked in about 30 minutes before departure and it was a full flight? 60lb carryon....who's fault is that?
First and foremost, let me establish that I made this roundtrip in 30 hours. That in itself is rough... As a business traveler time is everything. The majority of that time was either sitting on an ATA plane, or waiting for one.
As a matter of fact I used ATA's on-line check in, so to answer your "guess" whether or not I checked in 30 mins prior.. No.
My 60Lb carryon was a result of my laptop and expensive job-related equipment that I'm not willing to check as baggage. Nobody in their right mind would.. telling me to "grow up" only speaks volumes as to how ATA employees feel about their customers. That's really fantastic.
The 757 reeked.. I'm sorry, but that is the truth. I'm merely sharing that.. This is a forum right?
The 737's were nice.. I have no complaints there.
The fact is why I shared this is from the view of someone who travels on business quite regularly. It's the little things like this that can really turn a trip into a bad experience.
ATA is a strange little airline.. they have the fares of Southwest, but none of the frequencies or customer service levels people who travel on business often expect. They have some nice bells & whistles SWA doesn't have like IFE & nice seats on the 737's, but quite simply doesn't make the cut when customer relations and frequency mean more.
I'm returning to BOS
this Sunday and have already booked on Midwest via MKE
.. I shared with our travel department some of the remarks and got some good laughter out of it. At least our company is going to steer clear of ATA.
This whining 13 yr. old little girl doesn't have to take it... Like another ATA employee has so professionally stated: I can always call my mommie and she can make me feel better about it.
ATA - overflowing with class as you all can see.