It is a bit far fetched in my opinion, not any time soon for sure! I would love to see us expand our markets but Oz is a bit far..hehe.
Boy Mr. Lear, I haven't talk like that in a long time! Let me clarify some points for you:
Concerning the baggage, you are completely wrong. If you are connecting onto another international carrier, we honor their baggage limits. The exception is to Mexico and Canada. We were the last airline to implement the 50 lb baggage rule (have to keep up with the Jones' I guess).
I know of no policy concerning weighing carry-on bags, but I can tell you I've lifted some 50 pound "carry ons" into the jetway when the planes get in. I think it's a great idea to weigh them. My good friend ended up with a spinal injury after some moron decided to put a heavy bag in the overhead and it fell right on his head. He was out of work for over a year.
Every airline charges penalties for changes, we are actually one of the most lenient airlines around, though we are being pressured more not to waive things. Try going to DL
and asking them to waive a fee for you! CO
has the firing squad on standby if we get caught waiving fees for their passengers.
Our turnover rate has dropped SIGNIFICANTLY. We used to have a huge turnover in TUS
...we haven't had anyone leave in about a year (voluntarily). Most employees were very happy when they took their bonus checks to the bank last week.
We have been posting record load factors all year. Considering alot of our traffic comes from AZ
, I would say we're pretty popular here. I don't think your friends should be really concerned with what we put in our mouths anyhow.
I truly am sorry that you've had a bad experience(s) with us. I never like to see angry passengers. No airline is perfect, but in case your weren't aware, Southwest has about 14 nonstop flights a day from PHX
. I'm sure they would be happy to fly you. Who knows, maybe you might even get caught during the filming of "Airline". Then you'd be a celebrity!!