Your first sentence sums it all up. The TV
camera focuses on the not-so-norm employees and pax. All those other people on those planes, not a thing was mentioned.
Guilty as charged..."Not giving the less frequent traveler more respect".
How many of you that work for or have worked for a carrier..met a person someplace in life and you say.."I work for/worked for blah blah air." Whats the very first Q
they asked after knowing that fact? "Are you/were you a pilot"? The airline doesnt have any other employees except the pilot, F.A., person at the counter and the guy who loses you bag. We know better, dont we?
This is one reason why I'm guilty of not much respect for the person that flys once a year or every two years. These are the people who "know it all" and if you are on the counter,you know they are the ones who whine the most.
Remember the woman who cried about removing the man with "no I D."?
Thats my point. The penquins are the ones who demand more. The gold and silvers know EXACTLY what to expect and what they are ENTITLED to and thats what they request, if not offered.
I talked to a woman on the phone the other day who saw the show last week and asked me(knowing my airline past)..."are all airlines like that or just Southwest"? I assured her they are all like that with pax very similar on a daily basis. When I worked the counter, I should have kept a daily diary and wrote a book. This is my point I'm trying to show. Some people look at this in a negitive way toward SW
. Thats too bad. Thats a slick run company with classy employees. I really believe after watching the 10 00pm show last nite(10 30 was a repeat) that the camera is slanting this ever so carfully toward the negitive. The news media and the press have slanted articles and feature stories for decades. This show is starting to do the same about SW
Airlines, ever so slightly for now, and I dont care for that.