But after having seen both series, I will definitely not step foot on a SOUTHWEST jet. What trash
Your right about the trash though, God you have to put up with alot when you pay less to fly!!!!Yikes.
Honestly, I have given up trying to explain that the show "Airline" is simply a snapshot of the diverse clientele that WN
carries on a daily basis. When you operate approximately 2,700 flights per day, 18,900 flights per week, 75,600 flights per month and 907,200 flights per year it is statistically impossible NOT to have more than your fair share of troublemakers. That is simply the law of averages.
It has further been pointed out that the cantankerous drunks are going to get more camera time than well behaved families and buttoned- down business men because they make more exciting television. WN
moves upwards of 80 million passengers per year and they are a cross section of people from ALL
LIFE. Was the woman on her way to be on a gameshow "trash"? Was the gospel choir "trash"? Was the Asian couple who misconnected their international flight "trash"? What about the poor Alzheimer's patient and his wife...were they "trash"? Are the 40,000 employees of Southwest "trash" by association? If only "trash" fly Southwest I guess they would kinda have to be wouldn't they? I understand that is much easier and ultimately more fun to ignore the fact all sorts of people fly WN
because it does not play into the "Let's bash Southwest" mentality. It is easier to think that this horrible company that has singlehandedly destroyed the standard of service for an entire industry made all of their filthy money by wallowing in the gutter with "trash". No further explanation necessary, I get it. But what I don't get, what I must have missed is when it became accpetable to refer to other living, breathing human beings as "trash".
Is that the word we really want to use to describe other people. I can understand
I could go on and on... take your pick. Given the way some of these folks have behaved in front of a national television audience I could even agree with that assessment but where I have to disagree is this insistence on equating another human soul with something that you set out on the curb to carted away like so much refuse. Are they equivalent to the discards that are gathered and thrown into landfills or burned? It is one thing to sit and watch all of this go on from the comfort of your living room and pass judgement. But I have worked for this airline for close to a decade and experienced the challenges our Customers present us with, Customers from all walks of life, first hand. I have been yelled at, had things thrown at me, had my character impuned and been called everything but my christian name, by passengers who were unkempt, drunken and barely had two nickels to rub together and well-heeled, well-educated and drunken passengers and had more money in their checking accounts than I will make in a lifetime. But on my worse day, with my worse passenger I would never think to refer to any of them as "trash". I have also looked down the terminal, across the gate or baggage claim area and witnessed identical interactions at the ticket counters, gates and baggage service offices of United, Delta, Continental, and American, et al. I guess they get their fair share of "trash" too.