1973
Delta Air Lines: temporary full time Customer Service Agent - summer hire just out of high school. Pre-flight prep, weight/balance, passenger check in/seat assignment, aircraft marshalling (in/out of gate) post departure paperwork (most via KSR35 TTY with dispatch in
ATL). Offered part time in
ATL at end of summer but things were unsure as first fuel cutbacks were starting to affect the airline industry.
1974-78
Pacific Southwest Airline-PSA: started in San Diego reservations, moved into res training and finally into telecommunications (installing new telephone switch at new res center at Scripps Ranch).
1979-80
Continental: started again in
LA as res agent, moved into rate/tariff (was trained while at PSA in preparation for interstate travel-deregulation) and finally moved to
HQ telecommunications, overseeing Collins ACDs at
LAX,
DEN and
IAH as well as
ORD and
HNL Bell 3A systems. Caught in layoff when Bob Six retired and Al Feldman came in from Frontier.