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tu154
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United Flight Attendant Strike

Thu May 12, 2005 1:01 am

There has been alot of speculation about UAL flight attendants striking this week. As a United flight attendant and AFA member I find not only UAL mgmnt. a joke, but AFA as well! Most f/a's at UA agree. Sure there is a handful of ra-ra- flag wavers and noise makers, but very few in comparason to our population. Are most of us pissed? yes! Are we willing to loose our jobs and kill our company? No! AFA has threatened CHAOS so many times in the last few years. The last vote we took was months ago when UAL was going to void our contract, AFA said we would strike if they void our contract. Then when that was over, AFA said we would strike if they get rid of our pensions. Well, now they're gone. Now AFA is saying we will strike to get rid of management. You see where this is going? Now consider yourself a flight attendant with UAL who is now really, really confused on what the AFA is asking us to strike over. I hear more complaining about AFA on the jumpseat than I hear about management. Most of us have the attitude that we just want to get out of bankruptcy and get on with our lives.
You can only cry wolf so many times before people tune out, and that is what is happening at United. Flight attendants are tuning out and turning back to the customer, and giving the best service in years. As I said before, there are still a handful of those willing to put jobs on the line for a mute point. Those who try to hold AFA pep-rallys in the galley, and refuse to do any extra work because "we took a pay cut." Those individuals are finding themselves increasingly alone, and are now being told by other flight attendants, "If you don't like it here, why don't you quit?"
So will there be an AFA CHAOS strike at UAL, It's doubtful. But AFA is so hell-bent on something who knows what they will do. Support for thier cause is dwindling very fast it would probably be very short lived and just a mere annoyance to UAL.
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JMV
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:04 am

Just curious. How much does the average F/A pay a month in union dues? And do you believe you are getting value for that money?
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PRAirbus
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:05 am

Well said! Let AFA do its homework w/the profits they make from the union dues they deduct from your paychek(s). Let their attorneys figure this out, fly safe!
Good luck!!!
 
toltommy
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:09 am

AFA members pay $39/month, regardless of carrier, payrate, or seniority. Funny that a union has a flat rate, but would likely oppose it if the Feds tried to institute a flat tax.....
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tu154
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:10 am

We pay $39.00 per month at UAL.
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MD11junkie
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:24 am

Well said Tu154!!

Quote:
Finally! Someone with some sense. An insider with enough brains to realize that the union (which outlived it's usefulness long ago) is harming the airline and its personnel rather than helping it. Unions exist for their own officers most of the time, rarely fulfilling their purpose by helping the employees. This spirit and attitude give me hope for UA. I will be extremely sad if UA disappears from the sky. By turning their attention to customer service and their jobs, those F/A's who are doing so are doing more to help their airline than any union ever could.
Keep up the good work, and we're pulling for you.

Matt Reamy, COS

I completely support these words. Keep up the good job Tu154, don't let UA go!

Cheers!
Gastón - The MD-11 Junkie

[Edited 2005-05-11 18:27:02]

[Edited 2005-05-11 18:30:00]

[Edited 2005-05-11 18:30:54]
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Capt.Fantastic
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:33 am

Does the AFA listen to unions that represent other Airline employees? For example, if ALPA or the mechanists' union were to oppose a strike by the FAs, in fear of the snow-balling consequences, does the AFA take that to heart? Do they consider the effect their actions may have on other jobs, or is this factored out of their decision making?

Just curious how these CHAOS and other tactics justify themselves.
 
flightopsguy
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:46 am

I can confirm after several recent segments (including an ORD-FRA roundtrip) that the UA cabin service is right now topnotch. Kudos to all the Onboard folks who are applying their professionalism.
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ramprat74
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:58 am

I think the AFA and IAM should get married.  Silly

We have a lot of hot air talkers down on the ramp also.
 
aa777flyer
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RE: United Flight Attendant Strike

Thu May 12, 2005 2:51 am

Well it has been nearly 24 hours and still no strike.....I said it before...I Highly doubt there will be a strike......
The TSA was created to make the post office look efficient!
 
toltommy
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RE: United Flight Attendant Strike

Thu May 12, 2005 2:55 am

Yeah looks more and more like the bluff got called. You have to wonder how this will affect AFA's attempts to organize non-union carriers. They sure are looking like nothing but hot air right now...
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FriendlySkies
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RE: United Flight Attendant Strike

Thu May 12, 2005 3:07 am

The IAM approved a strike by 96% if the contracts are thrown out, but that depends largely on the turnout. Frankly, I don't think there will be a strike, those employees with brains are starting to explain the truth about what a strike will do to UA to the brainwashed union cheerleaders.

AMFA approved a strike in January for the same reason...it's really starting to look like a nice load of union hogwash. Just hope I'm right...
 
andersjt
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RE: United Flight Attendant Strike

Thu May 12, 2005 3:11 am

Is there enough discontent among United FA's to not have union affiliation? I know this is a radical thought. What if enough of you sent your own individual letters to the bankruptcy court that would tell them that you want the AFA out of this process? If there is enough talk in the jumpseats, then a call to action should be put out. The truth behind a lot of the rhetoric coming from the AFA is that they see their power in this situation as diminishing. AFA leaders are highly paid, and you can bet there are some highly paid attorneys retained to represent the AFA in the bankruptcy proceedings. The AFA complains about highly paid management - let them take a look in the mirror and justify how they are spending your $.

Tu154, you have echoed the same sentiments from other United FA's that I know personally. It seems that it is United employees and customers who are the victims of the battle between management and unions. As a loyal United customer, it saddens me to see how the line employees are affected by things out of their control, and the negative messages their union delivers them. Believe me, the customers see it, feel it, and if they don't like it, will choose another airline.
Oh how I long for the day when the skies were truly Friendly!
 
tu154
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RE: United Flight Attendant Strike

Thu May 12, 2005 3:20 am

We did try to vote in another union at UAL. It was to be an independent union of United only. Authorization cards were being circulated and was gaining great momentum. AFA woke up and got nervous, sending out it's own anti-UFAU letters. (UFAU= United Flight Attendant Union) unfortunately it died
out just as we were voting on paycuts. Like the presidential elections, people were nervous about dramatic change during such times.
I think when this all blows over and we get out of bankruptcy, we will see a renewed effort to get AFA out.
FIRST ON THE ATLANTIC.....FIRST ON THE PACIFIC.....FIRST IN LATIN AMERICA...FIRST 'ROUND THE WORLD.....PAN AM!!
 
iowa744fan
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RE: United Flight Attendant Strike

Thu May 12, 2005 3:38 am

To comment upon what Tu154 stated, my family members and I have received exemplary service during the past year while flying with United on both domestic and international sectors. We have only seen an F/A with the "I am in this for myself" attitude that you described once or twice, and we commend all of the others for their service and dedication. We'll keep flying with United!

The other thought as I was reading this was following in line with how amused I am with the AFA. To say that you care and are protecting your members...and then telling them to strike to save the airline? As TU154 alluded to, they have been told to strike how many times and for how many different reasons? It just seems ridiculous.

The other thought that I had was this. UA F/As pay $39/month in union dues. This is $468 a year. You know, if the AFA is so concerned about the well-being of their members, why don't they reduce membership fees during this downtime to make it easier for their members? They are sitting here whining about the airlines cutting back, but I wonder what they would say about them reducing their own wages (If they did decrease them, my apologies for this comment). Does anyone know how much the AFA leader...I forgot her name...makes?
 
exFATboy
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RE: United Flight Attendant Strike

Thu May 12, 2005 3:54 am

AFA rhetoric aside, I didn't expect to see a strike yet. If the judge sets the contracts aside, and UA doesn't sit down and at least try to hammer out new agreements, then we'll see if the FAs or the mechanics take action. But probably nothing until then.

Possible that the AFA is also waiting because of the ambiguity (or least the reported ambiguity, I haven't seen a definitive, unbiased analysis) of whether or not the judge's ruling on the pensions gives the AFA the right to self-help.
 
tu154
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RE: United Flight Attendant Strike

Thu May 12, 2005 5:27 am

Quoting Iowa744fan (Reply 14):
Does anyone know how much the AFA leader...I forgot her name...makes?

Patricia Friend is head of AFA.
I'm told she makes six figures.....can anyone back that up?
FIRST ON THE ATLANTIC.....FIRST ON THE PACIFIC.....FIRST IN LATIN AMERICA...FIRST 'ROUND THE WORLD.....PAN AM!!
 
echster
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:25 am

The latest information filed with the DOL was for CY2002.

Patricia Friend - Gross Pay of $106,254 and Official Disbursement of $13,173 for a total of $119,433

The VP's total was $107,809 and the Sec-Treas was $103,347. In addition to those figures, 14 people were paid or had disbursed to them payments in excess of $100,000....ranging from $230,348 to a Gail Stokes (Admin Manager) to $101,108 to Joe Burns (Bargaining Rep).
 
StevenUhl777
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:32 am

Quoting Tu154 (Thread starter):
Those individuals are finding themselves increasingly alone, and are now being told by other flight attendants, "If you don't like it here, why don't you quit?"

Perfect. That's exactly what needs to happen in all employee groups...weed out/force out those who don't want to be there and bring everyone else down. An important aspect of restructuring the company...
And the winner for best actress is....REESE WITHERSPOON for 'Walk the Line'!!!!!!!!
 
APFPilot1985
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:38 am

good for you guys, i really hope that a select few dont ruin it for those of you who have been disenfranchised by both management and your union. best of luck.
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UAalltheway
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:39 am

All I can say is that if a UA flight attendant starts a strike they won't be a flight attendant for much longer..
 
9844
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:41 am

WOW that's some good money...Jimmy Muraki IBT local 986 Coor. HNL, Continental Airlines brings home a load $125,000..
 
Kahala777
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:49 am

Quoting Tu154 (Reply 16):
I'm told she makes six figures.....

That snake makes more than the average salary of 3 United Airlines Junior Flight Attendants in a year!

 banghead 


Regards - Kahala777
 
SHUPirate1
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RE: United Flight Attendant Strike

Thu May 12, 2005 8:54 am

Quoting Kahala777 (Reply 22):
That snake makes more than the average salary of 3 United Airlines Junior Flight Attendants in a year!

My question is, how many of United Airlines' Flight Attendants have actually met Pat "Backstabbing" Friend, or any of her cronies.
Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
 
jumbojet
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RE: United Flight Attendant Strike

Thu May 12, 2005 9:33 am

as part of one of the biggest unions in NYC, the PBA, it would appear to me that UA F/A's no longer need the AFA since they really dont have much say on anything anymore. At least not at this point in time. Seems to me the AFA can do more harm then good. Save your money UA F/A's, dump the union and save your $39.00 a month.

[Edited 2005-05-12 02:40:02]
 
UAcsOKC
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RE: United Flight Attendant Strike

Thu May 12, 2005 9:38 am

Quoting RampRat74 (Reply 8):
We have a lot of hot air talkers down on the ramp also.

Thats funny, we really don't hear anything from the union here. (gotta come to A.net to find out whats going on!)
I love the rumble of a 727 takeoff in the morning!
 
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flashmeister
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RE: United Flight Attendant Strike

Thu May 12, 2005 10:38 am

I am not at all a fan of organized labor in most cases, but if there was ever a need for a union to protect the little guy from getting screwed without a kiss like the employees at UA got this week, it's now... and where are the unions? Nowhere.

As angry as I am with United and the courts for allowing systematic lies and years of mismanagement to justify lies to employees and bills to taxpayers, I'm also angry with the unions for not having the balls to follow through with a threat.

What a shame -- the UA employees really don't have anyone at all on their side.
 
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PA110
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RE: United Flight Attendant Strike

Thu May 12, 2005 10:42 am

Flashmeister, what do you expect anyone to do? There simply isn't enough money coming in to cover current costs of doing business. What would you propose? You can't lay it all on the feet of management. Don't forget, the huge pay increases of the 90's and an economy that turned south fast is what got UA into this mess. You can blame "management" all you want, but a company the size of UA cannot turn on a dime. There were entrenched attitudes at UA, both in the board room and on the shop floor. NOBODY wanted to face the realities of the drastic changes in the marketplace.
Look, it's been swell, but the swelling's gone down.
 
FriendlySkies
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RE: United Flight Attendant Strike

Thu May 12, 2005 10:51 am

There's a reason nobody's striking. It's not legal.

Wedoff said UA's agreement with the PBGC was legal and did not breach the employee contract. Thus, there is no basis for a strike and the judge could force anyone who walks out back to work. If they refuse, the judge can hold them in contempt and terminate their employment. Tough choice, eh?
 
ChiGB1973
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RE: United Flight Attendant Strike

Thu May 12, 2005 11:05 am

Although not a proponent of a strike, I really like flying United and do not want to lose my miles, but where does this end? I mean, a thirty-something % pay-cut and now almost 50% pension cut (@ pay out).

I guess I am still a member of AFA. Believe me, I haven't heard a thing from them since I was laid off and not paying that $39. Some reps really work hard, but most are just company a$$ kissers that do not represent the FAs, but the company.

M
 
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alberchico
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RE: United Flight Attendant Strike

Thu May 12, 2005 11:26 am

But if AFA calls for a strike. the F/A that don't do it will be worse off than before.Crossing the picket line is the worst thing you can do to your fellow employees
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FriendlySkies
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RE: United Flight Attendant Strike

Thu May 12, 2005 11:27 am

There won't be a picket line...the F/As would do a CHAOS strike, randomly targeting a specific flight.
 
daron4000
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RE: United Flight Attendant Strike

Thu May 12, 2005 12:11 pm

Cheers to Tu154 for starting a great thread. I was worried about United's FA's and even though I would still fly them, rumors of strikes are bad for customers booking flights. It's good to know sentiment is still good for the FA's out there who realize winning customers is done by providing good service, which brings back their business, which makes money, which brings the company out of bankruptcy, which makes the company money, which increases wages for the employees. Thank you Tu154 for your hard work and dedication.
 
aviatortj
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:07 pm

Quoting Tu154 (Thread starter):
You can only cry wolf so many times before people tune out, and that is what is happening at United. Flight attendants are tuning out and turning back to the customer, and giving the best service in years.

Glad to hear that is the way things are going. The people on a.net seem to say it is quite the opposite, but everytime I ride UA the service is top-notch. I am looking forward to taking you across the Pacific next week!
 
ckfred
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RE: United Flight Attendant Strike

Thu May 12, 2005 1:17 pm

FriendlySkies:

Judge Wedoff may be correct that transferring the pensions to the PBGC may not be a breach of contract, but it is a change in contract terms to which the union didn't agree.

Generally, an employer can only change compensation or employment terms when there is no contract. If an employer decides to change the terms with an employee group, it's usually after a collective bargaining agreement has expired.

In this case, the AFA didn't agree to the termination of the pension plan by UA. Although Judge Wedoff may be thinking to the contrary, generally, an employee can't be forced to work under terms to which he didn't agree.

If my boss cuts my pay by ten percent, he literally can't force me to show up and do my job. Of course, he is well within his right to fire me.

If you read the RLA, a contract technically doesn't expire; it becomes amendable, and the parties can only undertake self-help after the mediator declares an impasse and the 30-day-cooling-off period expires. In this case, a court has changed the terms of the contract at the behast of the employer via a bankruptcy proceeding. The RLA doesn't have any provisions covering this situation.

So, if one of UA's unions decides to strike, it will be interesting to see how Judge Wedoff handles it. Regardless, it will go up to the 7th Circuit, and those judges tend to look at the economic implications, as well as the legal issues. I could very well see them ruling that UA's unions can strike, because they didn't agree to changes in their terms of employment.

That assumes, however, that there is a strike. Based on this thread, a strike is by no means a certain.
 
FA4UA
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RE: United Flight Attendant Strike

Thu May 12, 2005 3:52 pm

Quoting SHUPirate1 (Reply 23):
My question is, how many of United Airlines' Flight Attendants have actually met Pat "Backstabbing" Friend, or any of her cronies.

I met her in 2001 in London at an AFA meeting. She's kinda scary and very intense. I suppose those attributes are neccessary for her job.


FA4UA
The debate continues... Starwood or Hyatt... which is better
 
planefreakaa
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RE: United Flight Attendant Strike

Fri May 13, 2005 3:10 am

Yes sir master yes sir. .........................you People here on this site have to be the most selfish people in the world. UA don't go under ill lose all my miles...forget the fact that the employees have had their retirement cut, forget the fact that UA is in court trying to get the labor contracts cut, so the employees can take a bigger pay cut, pay more for health insurance. Yea they are replacing the pension plan with a 401k, that's fine and dandy if you have another 30 years to work, but the people who are left at UA have already been there 25 years, so they have to work there till their 70, f-that..All you union bashers out there forget what unions have done for you in the past, even you people who have never been union, the 40 hour work week, weekends off, fair pay for work done, safety in the work place...where would we be without the unions, saying yes sir master, yes sir...we would only be a two class society, those with and those without.. and to tu154, I suspect that you haven't been at UA very long, by the way you talk.with out the AFA, think about the hotel that UA would put you up in if it were not for the AFA thinking about your safety, on your overnights. And to all you people worried about your miles, drive next time.
 
tu154
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RE: United Flight Attendant Strike

Fri May 13, 2005 3:24 am

Quoting Planefreakaa (Reply 36):
and to tu154, I suspect that you haven't been at UA very long, by the way you talk.with out the AFA, think about the hotel that UA would put you up in if it were not for the AFA thinking about your safety, on your overnights. And to all you people worried about your miles, drive next time.

Flying 20 years last january. You are correct, AFA and other unions paved the way for some very good contract/working conditions. Now it's time to get off their own money making agendas and start thinking about the membership.
FIRST ON THE ATLANTIC.....FIRST ON THE PACIFIC.....FIRST IN LATIN AMERICA...FIRST 'ROUND THE WORLD.....PAN AM!!
 
baw716
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RE: United Flight Attendant Strike

Fri May 13, 2005 3:37 am

Tu154
THANK YOU!

You have restored my faith in the flight attendants. I had a good sense that the majority of the f/a's at UAL were not in favor of this strike action and now you have validated my conviction.

I have been a major proponent of the replacement of the current management at UAL. ALL OF THEM. They are 80% of the problem at UAL (the union chiefs being the other 15% and the creditors and other factors the other 5%). All of them are living in the glory days, when United made money off the business traveler and everybody else on the airplane was gravy. When the market shifted and the business traveler no longer is the majority of the revenue base of the airline, management was clueless (and still is) as to how to solve the problem.

The answer is not to continue chasing the business traveler. The answer is to preserve our position in that market while we build our position in other market segments so we become a leader in all the market segments that generate a strong revenue/yield mix throughout the year. A business who lives off one customer for 60% of its revenue is STUPID in their thinking. It is better to have 300 customers who generate a smaller yield than 1 customer who generates 60% of the yield. What happens when the one customer dies? You go out of business quick. The other business who has the 300 small customers, when one dies...they send them flowers and get another customer.
United needs to start thinking this way from a revenue perspective. From a cost perspective, they need to be able to have their ducks in a line (or airplanes in this case) to be able to capture revenue in the manner in which I speak.

To retain these customers, United needs you, the flight attendants. The guests are in your capable and professional hands while they are with United during the flight portion of the guest experience. I have found my experiences with United to be friendly and professional. If I ever were in an emergency situation, I would rather be on a United aircraft then anywhere else. My chances of survival go way up, purely based on the experience and the training that you go through (and I know what you go through...I've seen and experienced it first hand in my training at WHQ).

So to you, I say hang in there. Its going to get worse before it gets better. There are people who are preparing alternative business plans, including myself, so when the judge opens it up to alternative groups to submit business plans, we will be there. If you have read my other posts, my concept is very simple. It all starts with the employee. If the employee is well cared for, then the guest is well cared for. If the guest is well cared for, then we will have more guests. The goal is to be a quality airline that everyone can afford to find, but not the lowest game in town. We want people to pay a little more to fly United. Not a lot, but we want people to experience us and decide for themselves if the extra value they experience by flying on United is worth the extra money they will pay. We must turn the industry away from commodity pricing for airline travel. Price must not dictate the decision for choice of a carrier. The other factors that make United different must make the customers decision. It will be a big challenge to achieve those goals. However, there is nothing that cannot be done if people are not committed with their hearts and heads to saving themselves. Profitability must be the goal, if profitability happens, then the employees can be rewarded. The more profitable United is, the more the company can share with the employees. It is that simple. If the employees work to make the company profitable and they exceed the goals, they should be rewarded in kind for their actions.

This is the secret to unlocking productivity and enthusiasm. Guess what...Its been done before in the airline industry, so United would not be the first! There is a model that can be followed. So there is hope!

Tu154, you and your colleagues, by not following your union leaders malicious desires, you have taken the first step toward not only saving your jobs, but saving and rebuilding your airline. Congratulations on your first step. Hopefully, you'll get the opportunity to take more steps, and my hope is that those steps will lead you to the prosperity that you work so hard for and that you so deeply deserve.

baw716
David L. Lamb
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(1992-1998)
David L. Lamb, fmr Area Mgr Alitalia SFO 1998-2002, fmr Regional Analyst SFO-UAL 1992-1998
 
zvezda
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RE: United Flight Attendant Strike

Fri May 13, 2005 4:24 am

Quoting Tu154 (Reply 4):
We pay $39.00 per month at UAL.

Do you get anything useful in return? Can they fire you if you refuse to pay?
 
tu154
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RE: United Flight Attendant Strike

Fri May 13, 2005 4:40 am

Quoting Zvezda (Reply 39):
Quoting Tu154 (Reply 4):
We pay $39.00 per month at UAL.

Do you get anything useful in return? Can they fire you if you refuse to pay?

Yes, if we don't pay dues, the union will go thru UAL to terminate employment. It has happened alot to those on voluntary furlough. They never were fired however, just threatened by AFA.
FIRST ON THE ATLANTIC.....FIRST ON THE PACIFIC.....FIRST IN LATIN AMERICA...FIRST 'ROUND THE WORLD.....PAN AM!!
 
KUGN
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Joined: Mon Jul 17, 2000 4:36 am

RE: United Flight Attendant Strike

Fri May 13, 2005 4:53 am

That is a such shamefull racketeering.
 
jeb94
Posts: 587
Joined: Mon Oct 04, 2004 9:19 pm

RE: United Flight Attendant Strike

Fri May 13, 2005 5:06 am

AFA, like Teamsters, IAM, ALPA, and now AMFA, are all only interested in one thing. What is that one thing you ask? The membership dues! They want a little piece of the pie and to have power. That's all. They can care less about their members wellfare and the state of the companies their members work for. If they truly cared, they wouldn't throw such a fit about pensions. They would have looked at defined benefits from both the employee side and company side and realised they were very costly and with just the slightest downturn in the industry they would've become a huge liability that most airlines couldn't afford. Instead they would've pushed for things like 401K plans. Something that I think they should look at reverting these pensions into. Let those that have already retired keep their pensions but roll the contributions of current employees based on longevity be rolled into 401Ks. Now then, why doesn't the unions suggest something like this rather than going all militant and threatening? Because they don't care so much about the employees they represent. Why doesn't management put forth such a plan? Because it won't save quite as much money and might cost a little bit to implement. Management at these big companies has stopped caring about the employees because thats what the unioins do for them. Unions have turned into large corporations themselves and have gone chasing the dollar rather than representing its members. The employees are basically left on their own to try and make the best of what they have.
 
jayhup
Posts: 412
Joined: Mon Jan 28, 2002 11:22 pm

RE: United Flight Attendant Strike

Fri May 13, 2005 9:55 am

David,

I enjoyed reading your post but would like some information about your business plan.

I have posted several times during UA's struggles that I have always been an enormous fan of UA and have NEVER (I like to capitalize that word intentionally) had a bad experience. I can't even begin to tell you how good they were to me when I brought my puppy back to NY from Jackson Hole.

The problem UA has is price sensitivity. We have been trained to look for the lowest price out there on everything...shoes, socks, cell phones and asking the consumer to pay a little bit more for something doesn't always work. Example...if UA is $10 more expensive from SFO to SEA than Alaska then about 80% of people will fly AS because to them, there is no difference.

Where UA needs to place it's focus is on the international markets. Forget SFO-PHX, SFO-RNO, SFO-LAS unless it's feeding your Asian markets. You're getting killed by WN, HP and trying to compete with them is nuts. Focus on LAX-NRT, SFO-HKG and structure the domestic stuff to feed that and not just the first and business class...the back of the bus can be profitable too! Use the same scenario out of IAD to Europe and I think you'll have a winner.

The long haul service is where UA shines (I can't even begin to tell you how many SFO/LAX-JFK's I've done in F and C where the service was beyond stellar, both on the ground and in the air!) and that's where it's focus should be.

WN, B6, AS, HP aint flying to Tokyo or London any time soon...

Good Luck and know that there are many very happy customers (I'm flying UA this summer back to JAC) who are hoping for your survival and success!

JH
 
UAL-Fan
Posts: 345
Joined: Thu Dec 09, 1999 1:36 pm

RE: United Flight Attendant Strike

Fri May 13, 2005 10:50 am

I think the Unions are powerless. They cry "wolf" everytime the airline takes more away from them.......but then do nothing. Why would Management take their threats seriously anymore?
 
peppes1980
Posts: 22
Joined: Fri Mar 04, 2005 7:01 am

RE: United Flight Attendant Strike

Fri May 13, 2005 11:12 am

I really hope that UA will survive. I have seen a change in FA, and ground crew attitude the last 6 months.

As a usually fly UA on domestic, and another Star partner on personal trips across the Atlantic. But for work I always fly UA. They have a product that is really good (except for $5 for wine), and they are really showing that they are partner and one of the big one in the best alliance in the world.

I will share I example, I know that this has nothing to do with the strike, but why UA will survive and the passenger staying loyal to them.

I was flying from ORF-ORD-CPH-OSL, and only the first flight was a UAX flight, the rest with SAS. The Emb 170 are having the typical computer issues, and the flight is returning to gate. They tell everybody to stay on the plane, because when the issue is sorted out they want to be on there way to ORD ASAP.

After 5 minutes they call my name, and only my name. The ground crew rushes me of the plane, and tells they will not take the chance of losing my flight in ORD so they are holding the flight for IAD, and will send me to FRA instead.

When they are printing my new boarding passes, they regret the problems this are causing for me, and inform me that first is full, but business class have seats, and they have put me on stand by, and with my elite status in Star I have almost 100% of making it.

I got to IAD, got business class, and had a really wonderful trip home. The flight crew did a superb job and one of my best flights ever.

My point is that this would not happened a year ago, and for not sure with CO, as a have had a similar exercise with in the past. The UA crew is doing a good job, and I am sure that many of there loyal customers feel the change, and appreciate it.

Thank you all UA crew, keep it up and keep on doing your good job.

Nick

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