|Quoting BillReid (Reply 37):|
I am no longer unemployed. I do travel over 130,000 miles per year and am an Elite-Plus with a SkyTeam airline. Unfortunately the trip was to Europe and I couldn't find last muinute availability on the airline I am Elite-plus with and therefore I had to fly on a partner.
The sad part is that I would not have flown that partner if I had not been Elite-Plus in the alliance.
What is truly bizar for me is the lack of understanding by some employees. Times are tough, NRSA is difficult at best, wages suck for many high stress positions with the public, BUT THAT IS NOT THE PROBLEM OF THE REV PAX.
Your challenge is HOW DO WE MAKE THIS AIRLINE MORE PROFITABLE?
What are you on about?? Mr. $40k a year flyer; what routes do you fly?? $2200 to Europe isn't even full Y! What specific route was it anyway?
As for the death certificate red herring, it's the airline's job to verify that a death cert is valid so you can be more comfortable in an upgraded seat? Sorry, but death certs are all too easy to obtain and if it were THAT easy to get an upgrade, you'd see it happen a lot more often.
I spend more than you do on air in some years, less in others. I have ZERO issue with NRSAs in premium classes. I do have an issue if someone with the currency to upgrade (miles, money or certs) isn't permitted and THEN NRSAs are cleared to the front but the only airline I know that does this is CO with their asinine 72 hour rule. We know this isn't the case with you anyway as you said you were flying a partner airline. Gee, I sure don't expect BA to upgrade me for being an AA elite. I get my benefits (premium class checkin, lounge access, etc) and that's it. If I want the big seat I pay for it or cash in miles.
People at Microsoft get access to free software, I have access to free food as I'm in the food industry... it's one of the perks of working in the industry. If you don't like it, stop flying... and to all Skyteam-airline staff reading this, since you have this genius' full name, please monitor your manifests and make sure Mr Reid is treated accordingly when you see him. Yes, there's surely more than one Bill Reid who's an elite, but I'm guessing the attitude will give this one away.