Rich stayed a family-run, cargo operation for many years up until the mid-80s. Based out of Miami, they flew Commandos for a very long time and operated DC-8s and L1011s in the latter years.
On Dec 12, 1985 an Arrow Air DC-863 carrying 248 servicemembers on a MAC charter crashed in Gander Newfoundland--lot of conspiracy theories abound over that crash, but the bottom line was that Arrow got the death axe from MAC to fly any more charters. After the Gander incident, Arrow Airlines became more infamous than Value Jet. The CEO of Arrow was George Batchelor.
Well in the mid-80s, along comes Geenie Rich's son-in-law (don't recall his name) who gets involved in the family business. He and George Batchelor make an arrangement for Rich to wet-lease Arrow's DC-8s and L1011s on the high density/Military Charter market. Voila. Enter Rich into the PAX charter market!
All the while, the Rich family is getting more and more POed at the prodigal son-in-law for turning what had been a family business into a shady, fly-by-nite operation. Soon Rich came under surveillance from the FAA for using bogus parts. The FAA also fined them for improper crew training and certification.
Some one reported the cracked windshield incident. Yep that happened and it was shown on 60 Minutes. A flight attendant was filming her adventures because that very DC-8 was flying a full load of troops, homeward bound to a victory party, after Desert Storm! A little trip to the cockpit revealed that the windshield had just cracked after take-off. It was flown all the way back to Fayetteville in that condition.
The 60 minutes episode also had a Captain who got his pink slip when he refused to have the forward pax door sealed tight with chicken wire. (Rich fired him over a positive piss test for THC days after the refusal).
This same Captain also stated that he flew the north atlantic by following other jettrails and aircraft beacons (he was getting real good at it) because all the avionics were regularly INOP.
Well, Rich had to Chapter 11 after the FAA shutdowns and Fines. The son-in-law was being sued (don't know how that turned out), and Arrow continues to fly under the auspices of Fine Air.