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Guest

Delta Question.......

Fri Jul 14, 2000 11:29 am

Next month, I will be flying on DL for the first time. (about the only airline i havent flown on). Anyways does anyone have any information about the service, seat comfort, planes, etc. I will be flying on 2 752's and 2 763's. 


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Peter
Posts: 549
Joined: Mon Jun 05, 2000 6:08 am

RE: Delta Question.......

Fri Jul 14, 2000 11:42 am

I've been on both planes with Delta, and they are nice. The 767-300 is one of my favorite planes. I really like the 2-3-2 arrangment. They are both comfortable planes, and they will be good flights.
 
Ryefly
Posts: 1328
Joined: Wed Jun 21, 2000 7:56 am

RE: Delta Question.......

Fri Jul 14, 2000 11:45 am

Hi, I have flown on Delta's 757 along with others like L1011's, 737-200s,727's and MD-80s. From my expierences Delta is pretty good. Service is average and seat comfort is a little tight, atleast on the 757 when full. My only problem with Delta is they lost my bag on the way back from a cruise. I did get everyting back a few days later. I was just thankful they didn't loose it on my way to the cruise!! But things like that happen especially when you are going through a huge airport like ATL. Have a good flight!
 
Skyteam
Posts: 703
Joined: Thu Nov 12, 2009 1:50 pm

RE: Delta Question.......

Fri Jul 14, 2000 11:56 am

Delta is the best U.S. Airline!!!!! The service is great, the aircraft are clean, and their mostly on-time. The 767-300 is a great aircraft, The 757 is great, But kinda tight on long flights.

I hope you enjoy your flight, and Thank You for flying Delta Air Lines.
 
Peter
Posts: 549
Joined: Mon Jun 05, 2000 6:08 am

RE: Delta Question.......

Fri Jul 14, 2000 12:03 pm

I agree with SKYTEAM. Delta is the best airline in the US.
 
txagkuwait
Posts: 1388
Joined: Fri Aug 27, 1999 7:39 am

RE: Delta Question.......

Fri Jul 14, 2000 12:30 pm

well, let me put the turd in the punchbowl.

I have two vouchers for $750 and $500 respectively for future Delta travel based on incredibly bad screw-ups on the part of some of Delta's surly employees.

These vouchers would not be used, since I would walk, hitchhike, or ride a Greyhound bus before I would set foot on a Delta plane.

If the only way I can get someplace is Delta...well, I don't need to go there all that badly.

I could give you some details...but it'd be one hell of a long post.

But it involved stranding me at Hartsfield, stranding my wife and 16 students from a Christian school at FLL and putting them up in a hooker motel with multiple porn channels on cable (FREE!!!)

At any rate, it was bad. REAL bad.

 
Guest

RE: Delta Question.......

Fri Jul 14, 2000 11:02 pm

DELTA is a nightmare... They are late most of the time... The planes have no legg room and heaven help you if you get stick in a middle seat next to two passengers who weigh more than 150lbs...

Their customer service agents are rude and act as if you are bothering them if you ask to have your seat reassigned.

I only fly them when I have too.. Since I live in Atl I don't have many choices on long haul no-stop flights to the west coast.

The ATL airport is a mess... Too many people not enough seats at gates.....

I'm heading to Boston tonight on DL flt 404...Let's see if this one is close to ontime for a friday night
 
Guest

RE: Delta Question.......

Fri Jul 14, 2000 11:11 pm

I was on one of Delta's GE CF6 powered 767-300s back in May of this year and I enjoyed it very much. This aircraft has very good power for climbing on takeoff.
 
flyCMH
Posts: 2320
Joined: Fri Jul 09, 1999 12:15 pm

RE: Delta Question.......

Sat Jul 15, 2000 12:26 am

I've flown about 20 segments on Delta Airlines from short haul flights to 10+ hour transatlantic flights. In-flight service usually is not a great factor when I choose an airline. But in you ask me, I think their level of service has been on a downward spiral since the early 90's. Their short haul service is average, seats are somewhat tight and their meal service could use much improvement, but the flight attendants are generally pleasant and professional.
I've flown on Delta's 727, 737, 757, 767, L-10-11, MD-11, and MD-88 aircraft. In terms of performance, the L-10-11 was my favorite, but the 757 and 767 are not far behind. In terms of passenger comfort, I think the 767 and 757 were the best. The 757 is the aircraft I've flown on the most, usually on segments lasting about 2 hours. They are great planes, though they might get uncomfortable if you are on a trans-con flight. I've also flown on Delta's 767's several times, the 2x3x2 seating is good, and the flights I've been on have been standard.
Delta's transatlantic service has made a poor impression on me. As I said earlier, the level of In- flight service usually is not that important to me, just as long as I reach my destination safe and on time. This flight was an exception. I was on a Delta MD-11 flight from Atlanta to Rome. To avoid the long story, the flight was delayed over an hour, the gate agents were like cattle herders, the plane was like a sardine can, the flight attendants seemed to enjoy bumping the meal cart into my elbow, and toilet paper was strewn in the aisles. I'm hoping this was an isolated incident.
In terms of connecting airports, Atlanta is set up well, it just can get very crowded, I would suggest making sure you have enough time to make you connection if you are traveling through Atlanta.
Cincinnati is also a good connecting airport. It's generally not as busy as ATL, but can also get crowded at times.
I have not flown through Delta's Dallas or Salt Lake City hubs, so therefore I cannot give my opinion on them.
 
ContinentalEWR
Posts: 3619
Joined: Wed May 24, 2000 2:50 am

RE: Delta Question.......

Sat Jul 15, 2000 12:31 am

The Delta 767-300 is a nice plane, particularly on transatlantic flights,
but it pales when compared to the 777 or even the A330/A340 in level
of comfort.

Delta's in-flight service is average. On transatlantic flights, it is way
behind Continental, American, or United in the main cabin. Business
Elite, however, is supposed to be stellar.

Never flown on a Delta 757.

I would rate Delta as a reliable, if a bit dowdy airline, with a solid
route network, apart from the not very nice experience of going
through Hartsfield.

Of the majors, Delta and Continental are probably the two best.

 
User avatar
drerx7
Posts: 4406
Joined: Fri Jun 30, 2000 12:19 am

RE: Delta Question.......

Sat Jul 15, 2000 12:34 am

I agree with FlyCMH, Delta's service has been on a downward spiral. So much so that I stopped flying them all together. The service as I remember it was average at best. I've flown through ATL, DFW, and SLC--None of which do I ever want to go back through. I've always had delays at DFW and ATL is full of headaches. SLC is not that bad, except I'd rather not connect through there from here in Houston. The IAH-SLC flight is LONG 3hours+ in a 737-300, with mediocre service.
HOUSTON, TEXAS
 
Skyteam
Posts: 703
Joined: Thu Nov 12, 2009 1:50 pm

RE: Delta Question.......

Sat Jul 15, 2000 1:37 am

I have flown on Delta 20+ times, and have never had any problems other than 2 delayed flights due to weather in the Newark area.

SKYTEAM
 
nickofatlanta
Posts: 1280
Joined: Tue May 23, 2000 1:06 am

RE: Delta Question.......

Sat Jul 15, 2000 2:06 am

ContinentalEWR mentioned that the 763 "pales in comparison" to the 777 or even the 330 / 340. IMHO, I think that the 763 is one of the most comfortable planes to fly on in Coach / Economy. In First / Business, because of the wider body, the 777 is more comfortable on DL because it has the same amount of seats across = wider seats.

A330 is a comfortable plane - nicer than A340 - in my opinion.

I've flown DL 763 more times than I care to remember (probably 50-70) mostly in Coach and I can say it's a lot more comfortable than the MD-11 or 777 in Coach.

SN and SR A330s and LH, SN and AF A340s were comfortable also.

I agree with ContinentalEWR that CO and DL are probably the best two of the US Majors.
 
Peter
Posts: 549
Joined: Mon Jun 05, 2000 6:08 am

RE: Delta Question.......

Sat Jul 15, 2000 2:48 am

The 767 is more comfortable in coach than the A340, 777, or the MD-11, because of it's 2-3-2 seating. The MD-11s and 777s with Delta have 2-5-2, and the A340 has 2-4-2. The 767 is great.
 
Skyteam
Posts: 703
Joined: Thu Nov 12, 2009 1:50 pm

RE: Delta Question.......

Sun Jul 16, 2000 4:04 am

I love the 767-300!!!!! My favorite flight on a 767-300 was wit Delta a few years ago from MCO-LAX, The 767 bearly had 100 pax. on it, So I had my own private 767

SKYTEAM
 
User avatar
CV990A
Posts: 1476
Joined: Sat Sep 04, 1999 6:04 am

RE: Delta Question.......

Sun Jul 16, 2000 4:25 am

I've flown on DL's 757s and think they're cramped and uncomfortable. Screw their performance, if they can't make the customers comfortable, then the acceleration and other supposed benefits of the 757 are worthless... DL's service is average- the FA's are nice, but that's about it...
Kittens Give Morbo Gas
 
Delta15
Posts: 561
Joined: Sat Nov 06, 1999 5:32 am

RE: Delta Question.......

Sun Jul 16, 2000 6:33 am

I LOVE DELTA!! They have by far the nicest gate/ticket agents ETC. Room on the 757 can be kinda cramped though. And ATL is a wonderful airport for someone who really likes aviation, because of there many planes constantly taking off.
 
Guest

RE: Delta Question.......

Sun Jul 16, 2000 7:04 am

I agree with Delta 15 when he says there are "many planes taking off" in ATL. When I was flying through ATL the other day, I counted 9 planes ahead of us, and 14 behind. In laymen's terms; they need another runway.
 
Guest

RE: Delta Question.......

Sun Jul 16, 2000 8:54 am

by far Delta is number 1 by a long shot. i have flown many differant airlines (southwest, continental, united, eastern, air tran, northwest, twa, and american) the gate/ticketing agents have always been helpful and informative. the inflight service could be better, but they're not a catering service. airlines are required to get us from point a to point b in a resonable time period. so i just bring my own food, which you can do folks. everyone is gonna have a few bad flight delays from mechanical delays to weather delays. personally if it's raining and i cant see out the window, the winds blowing, and it's lightening and thundering, i would not wanna be in the air flying throught. as far as leg room.....delta has had the same legroom in all of it's planes since they got them. they have not added or taken any rows away. i am a built person and i am always comfortable and the passengers around me never complained about no leg room.

no airline is perfect. everyone makes mistakes. every company worlwide has nice employees and employees that are rude.
 
hmmmm...
Posts: 1967
Joined: Tue May 18, 1999 8:32 am

RE: Delta Question.......

Sun Jul 16, 2000 9:45 am


Delta's 767s are unique in the industry. The modified -350 variant carries an extra engine on the outer starboard wing. This feature allows for 767 routes across the Pacific as it nullifies ETOPSc concerns, qualifing as a trijet.

Photos don't lie.
 

Hmmmm...
An optimist robs himself of the joy of being pleasantly surprised
 
hmmmm...
Posts: 1967
Joined: Tue May 18, 1999 8:32 am

RE: Delta Question.......

Sun Jul 16, 2000 11:18 am

Sorry about that. Bad link.

Here is the photo.

An optimist robs himself of the joy of being pleasantly surprised
 
j_hallgren
Posts: 1427
Joined: Sun Jun 04, 2000 11:48 am

RE: Delta Question.......

Sun Jul 16, 2000 2:00 pm

Have flown DL Express twice this year (only flights thus far) and have had ONE leg of each CANCELLED causing one day delay on both trips!

First was in May...Took a connecting flight via ORL to get better departure time (not 7am) but got stuck in ORL from Wed at 11:30 until Thurs at 4pm! Ok, so it was due to weather in BOS (destination) but treatment was very poor....except that we got to leave plane within 15 min of delay...waited until 3pm to offically cancel, by when all early flights on Thurs were gone!

Then had return trip from BOS to TPA cancelled on 2nd trip just last week...But at least they refunded in CASH my $29 for extra bus trip back to Cape Cod overnight to wait for next days flight...after some complaining..

Have flown DL Exp twice each year for last two with NO problems whatsoever...just this year is bad to me...

No experience on long haul or mainline recently...
COBOL - Not a dead language yet!
 
[email protected]
Posts: 303
Joined: Sun May 28, 2000 10:02 am

RE: Delta Question.......

Sun Jul 16, 2000 2:55 pm

Looking at these posts everytime I get a chance, I have one question:

Are there ANY Atlanta natives that are NOT obsessesed with their hometown carrier Delta and Hartsfield Airport? ...It seems that that's the only U.S. city where its residents actually are fanatical over its dominating air carrier!
 
 
Adam84
Posts: 1368
Joined: Sat Jul 24, 1999 6:10 pm

RE: Delta Question.......

Sun Jul 16, 2000 4:56 pm

I have had all bad experiences on DL, the only thing I can say is good about them is their customer service over the phone, they actually called me when my flight got cancelled, but it was hell after that. I had to drive from OAK-SFO which is a pain in the neck. I had a major bitc* for a ticket agent who refused to give me a meal voucher or even a measly 5 minute phone card for a 4 hour wait due to their fuc* up, when I asked to speak to her manager she just said, "sorry she is at lunch, Next in line". I flew 8 legs with them in the last year, 3 have been delayed due to mechanical problems and 1 cancelled due to mechanical problems. Also as far as I am concerned their seats are so uncomfortable, It feels like your sitting on a seat made of granite.

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