Moderators: richierich, ua900, PanAm_DC10, hOMSaR
Quoting Venezuela747 (Reply 1): last time I flew "them" was right after they bought HP |
Quoting Eajpecrca (Thread starter): I wrote to Doug Parker and requested an adjustment to restore some miles. I just checked my account and ---viola--the miles have reappeared. No big deal, of course, but just something nice that US has done for me. Thank you, Doug Parker! |
Quoting Iadguy73 (Reply 6): It shouldn't take you to write to the company's CEO to have that problem fixed. Again, you just proved that they need to shore up customer service |
Quoting Flighty (Reply 4): US just put up a new page describing their latest customer service efforts. http://www.usairways.com/awa/content...ressroom/service_enhancements.aspx |