The UK (not US) based Official Airline Guide, disagrees with you. Their surveys for the past 5 years from international business travelers ranks
CO best in the world for all this time. According to them, that's better than
AF,
SQ,
BA,
EK,
TG,
CZ,
QR,
VS,
LH or whoever - take your pick.
There are different ways to look at business class, but I travel to Asia and the continental US routinely with upto two hundred pounds of technical equipment, five bags (3 of which can push the 62 inch, 70 lb limit) and 12 hour days. This is the type of business where
CO excels, get it done, get it done right and get it right everytime with services oriented to the business traveler. For someone in my situation, any added hassle or problem is magnified by travel logistics. Likewise the service Continental provides works to solve problems like I have, and the onboard
BF service is a real joy after everything I have to do to get on board with all my stuff at some wee hour in the morning. For someone in my situation (probably similar many of the respondents of the OAG surveys), everything they do really adds up. I love flying
BF for that reason. BTW, I have noticed that
CO has a good deal of
FF elite level that sometimes the elite security line isn't any faster, and that I would hope the get further into the West Coast and Asia, but those are my only complaints.
The Winners and Nominees for the 25 th OAG Airline of the Year Awards at
www.oag.com
OAG Airline of the Year 2007: British Airways
Aeromexico, Continental Airlines, CSA Czech Airlines, Emirates, Qantas, South African Airways, Singapore Airlines
Best Airline Based in Asia : Singapore Airlines
Cathay Pacific , Japan Airlines, Korean Air, Thai Airways
Best Airline Based in Australasia/Pacific: Qantas
Air New Zealand, Air Tahiti Nui, Virgin Blue
Best Airline Based in North America: Continental Airlines
Air Canada , American Airlines (Commended), Delta Air Lines, United Airlines
Best Airline Based in Central/S.America & Caribbean: Aeromexico
Copa Airlines, LAN Airlines, Mexicana, TAM Brazilian Airlines
Best Airline Based in Western Europe : British Airways
Air France , KLM Royal Dutch Airlines, Lufthansa, Virgin Atlantic
Best Airline Based in Central/Eastern Europe : CSA Czech Airlines
Aeroflot Russian Airlines, LOT Polish Airlines, MALEV Hungarian Airlines
Best Airline Based in the Middle East/Indian Sub-Continent : Emirates
El Al, Etihad, Jet Airways, Qatar Airways (Commended)
Best Airline Based in Africa: South African Airways
Air Mauritius, Egyptair, Kenya Airways
Best Transatlantic Airline: British Airways
American Airlines, Continental Airlines, Lufthansa, Virgin Atlantic
Best Transpacific Airline: Cathay Pacific
Air New Zealand , American Airlines, Qantas, United Airlines
Best Europe – Asia/Australasia Airline: British Airways
Air France , Emirates, Lufthansa, Qantas
Best Low Cost/No Frills Airline: JetBlue
AirAsia, bmibaby, easyJet, Southwest Airlines, Virgin Blue
Best Economy/Coach Class: Korean Air
American Airlines, British Airways, Continental Airlines, Singapore Airlines
Best Business/Executive Class: Continental Airlines
American Airlines, British Airways, Singapore Airlines, Virgin Atlantic (Commended)
Best International First Class: Singapore Airlines
British Airways, Cathay Pacific, Emirates, Korean Air,
Best Airport : Seoul Incheon International
Amsterdam Schiphol, Dubai International, New York
JFK, San Francisco International, Singapore Changi (Commended)