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stealth777
Topic Author
Posts: 353
Joined: Tue Feb 28, 2006 3:48 pm

UA Self-Check-In Comps Are [email protected] 30Nov

Fri Nov 30, 2007 5:03 pm

Just a heads up for those flying UA from SFO. This morning when I was walking thru the terminal I noticed that all the self check in kiosks were down. UA was checking people in the old fashioned way. Lines were long so give yourself extra time if you are flying UA out of SFO today.

So is this problem just related to SFO, or is the entire UA self check-in kiosks down? any feedback would be appreciated.

-Stealth
 
planecrazy2
Posts: 573
Joined: Sat Apr 10, 2004 1:40 pm

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Fri Nov 30, 2007 6:29 pm

Thanks for the heads up, seems United is having major problems with their computers today. Good thing I'm flying out of SFO this afternoon.  mad 
United Airlines - Worldwide Service
 
PlunaCRJ
Posts: 301
Joined: Thu Nov 29, 2007 8:05 pm

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Fri Nov 30, 2007 6:32 pm

Good thing the good ole´ manual check-in exists.
 
platinumfoota
Posts: 213
Joined: Wed Jan 18, 2006 10:39 am

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Fri Nov 30, 2007 6:38 pm

Its happend before hope it doesnt take much time to fix. The real delays are going to be at LAX, its raining so that means about 20 acciedents on the 405.
Never forget United 93
 
Bicoastal
Posts: 2446
Joined: Wed Oct 06, 1999 5:56 am

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Fri Nov 30, 2007 11:00 pm

I flew out of San Diego today on UA to Denver. All kiosks were down and the agents' computers were slow. But they had the lobby very well organized and all customers were checked in by agents. The agent checking me in said she usually would go home at 11 but was going to stay over to help.....NICE!! She said her computer was slow, but it was working....unlike earlier when she said all computers locked up. From what I could tell, the only delays were weather related due to the much needed rain in San Diego/the Southwest.
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durangomac
Posts: 439
Joined: Fri Dec 08, 2006 5:18 am

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Sat Dec 01, 2007 2:17 am

My mother was trying to get listed for a flight last night and was having problems with the VRU listing system. After holding a long time for an agent she finally got through. The agent stated they were having issues with their system and it's effecting a lot of things. So it started last night but by late afternoon the system appeared to have at least speeded back up. Not sure if they got the ECU's back up and running though.
 
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hawaiian717
Posts: 3452
Joined: Tue May 18, 1999 2:46 am

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Sat Dec 01, 2007 2:49 am

UA kiosks were down Wednesday morning in HNL; agents had to check everyone in. Didn't seem like the computers were running slow though. The agents blamed an overnight software upgrade.
 
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azncsa4qf744er
Posts: 347
Joined: Thu Oct 30, 2003 4:04 pm

RE: UA Self-Check-In Comps Are [email protected] 30Nov

Sat Dec 01, 2007 3:16 am

At 0930 CST UA WHQ sent out a message that they were updating the system. The update should only last one minutes. However, that lasted over an hour or two. Check-in and gates were slow but all in order. Way to go UNITED!!!

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