|Quoting irishbean (Thread starter):|
Travellers in first class - called "upper class" by Virgin
|Quoting nclmedic (Reply 4):|
Why does this matter? Well it's going to take a lot more than better-padded seat, and wider screen and a few soft funishings to make VS into a boutique experience. VS seriously need to address the quality of service all-round, and sometimes that involves more than throwing money at a problem.
|Quoting nclmedic (Reply 6):|
No you're right of course - what I should have added is that this is all progress in completely the right direction.
My only issue was that shiny new seats and £££ adverts can never replace genuinely good customer service.
|Quoting skipness1E (Reply 9):|
Last throw of th dice prior to an attempted sale IMHO.
|Quoting LHRFlyer (Reply 15):|
It's noteworthy that VS is putting an A330 on the JFK route. I wonder, with aircraft being returned to lessors and A330s being delivered (thus reducing capacity) we'll see VS accentuating its role as a niche carrier rather than the much speculated joining of an alliance.
|Quoting anstar (Reply 13):|
Surely they would put off any capital expenditure to boost the balance sheet if they were going to be put up for sale again?
|Quoting motorhussy (Reply 21):|
There have been rumors about Virgin adopting NZ's new Y+ product and NZ has also enhanced the biz premiere product it has on licence from VS, maybe they're doing something similar.
|Quoting laca773 (Reply 20):|
t's about consistency. If they can't deliver a consistent product, they will continue to have issues.
|Quoting skipness1E (Reply 25):|
It's still three if you throw in G-VSUN I think. Four if you count the JAM system on the A330s.
|Quoting koruman (Reply 33):|
The result was superb - the product is utterly wonderful. Virgin just needs to copy its licensee!
|1st generation Premium Seat|
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|Quoting skipness1E (Reply 32):|
Quoting bojangles (Reply 31):
you really don't like BA, do you?! Did they date your sister or something?
No, I rate BA highly, more so than VS. Whatever makes you say that? I know I don''t see a future for LGW short haul but a LHR / MAD IAG two hub strategy has potential.
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