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JOYA380B747
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RE: Indian Aviation Thread: Part 96

Tue May 01, 2012 2:30 am

JAL 787 from NRT-DEL

Starts from Tuesday, anybody in Delhi please do take a nice shot of it..  

Regds
 
cricket
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RE: Indian Aviation Thread: Part 96

Tue May 01, 2012 8:41 am

DEL seems to be in the early schedule sequence for both new Boeing types - JL with the 787 and LH with the 748
 
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AirIndia
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RE: Indian Aviation Thread: Part 96

Tue May 01, 2012 9:28 am

Quoting Cricket (Reply 151):
JL with the 787 and LH with the 748

JL claims it is suited for DEL as its only 186 seater?
LH bring in as they cant get their 380, so the next best.......
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Tue May 01, 2012 11:17 am

Quoting Cricket (Reply 151):
DEL seems to be in the early schedule sequence for both new Boeing types - JL with the 787 and LH with the 748

Forget JL, AI is expected to start domestic hops ex-DEL next month for crew familiarization flights..
 
cricket
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RE: Indian Aviation Thread: Part 96

Tue May 01, 2012 2:29 pm

Quoting aeroblogger (Reply 153):
Forget JL, AI is expected to start domestic hops ex-DEL next month for crew familiarization flights..

That should be fun, I'll check out the sectors and try and catch a ride. But JL will still beat AI to operations.
 
anshuk
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RE: Indian Aviation Thread: Part 96

Wed May 02, 2012 12:39 pm

Quoting AirIndia (Reply 152):
LH bring in as they cant get their 380, so the next best.......

Any word of when the 748i will operate on FRA-BLR?
 
JOYA380B747
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RE: Indian Aviation Thread: Part 96

Wed May 02, 2012 2:32 pm

Quoting anshuk (Reply 155):
Any word of when the 748i will operate on FRA-BLR?

No official word yet from LH on when will the DEL and BLR flights start. Not until further deliveries of the new jumbo to LH happen. If at all consider their deployment on BLR and DEL routes not before Sept-Oct '12.

Quoting Cricket (Reply 154):
But JL will still beat AI to operations.

Actually any airline could....   
 
Gr8Circle
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RE: Indian Aviation Thread: Part 96

Wed May 02, 2012 11:25 pm

Quoting JOYA380B747 (Reply 156):
No official word yet from LH on when will the DEL and BLR flights start. Not until further deliveries of the new jumbo to LH happen. If at all consider their deployment on BLR and DEL routes not before Sept-Oct '12.

Why isn't LH considering the 748 for BOM? Wouldn't it make a lot of sense?
 
sankaps
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RE: Indian Aviation Thread: Part 96

Thu May 03, 2012 7:29 pm

Just transited BOM en-route from LHR to HKG on 9W. And was transported back to the bad old days of Sahar in the 1980s, absolute chaos, no line discipline, no signage, and no space to gather bags from the belt at transit security, resulting in large backlogs.

People losing tempers, people jumping lines (including those brazenly walking past an obvious attempt at a line pretending it does not exist), x-ray machines jamming up with bags, and 9W and AI staff just hanging around doing absolutely nothing about it.

Shocking really. What's the point of making shiny shops and restaurants at Sahar if they cant fix the basics first???

And then I saw Jet Airways boarding a flight by shouting out the flight number, no PA announcement, no attempt to board by row number or separate priortity pax, nothing. A true back to the future experience!

No amount of shiny new hardware can make up for poor software and planning!
 
pnd100
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RE: Indian Aviation Thread: Part 96

Thu May 03, 2012 11:33 pm

Quoting sankaps (Reply 158):
Just transited BOM en-route from LHR to HKG on 9W. And was transported back to the bad old days of Sahar in the 1980s, absolute chaos, no line discipline, no signage, and no space to gather bags from the belt at transit security, resulting in large backlogs.

People losing tempers, people jumping lines (including those brazenly walking past an obvious attempt at a line pretending it does not exist), x-ray machines jamming up with bags, and 9W and AI staff just hanging around doing absolutely nothing about it.

Shocking really. What's the point of making shiny shops and restaurants at Sahar if they cant fix the basics first???

And then I saw Jet Airways boarding a flight by shouting out the flight number, no PA announcement, no attempt to board by row number or separate priortity pax, nothing. A true back to the future experience!

No amount of shiny new hardware can make up for poor software and planning!

100% agree with your last sentence sankaps. This is what I fear for the new terminal at CCU. This is the reason we were impressed with T3 at DEL. It wasn't just shiny, it was efficient, professional & friendly. That was back in February, 2011 & I hope it has remained that way. In June of 2009 we transited through the domestic terminal at DEL & felt the same way. BOM is surprisingly behind DEL in this regard imho. BOM has good points too but it definitely needs to work on running a smoother experience for passengers. The attitude of the staff needs to change. MAA & CCU have similar infrastructure & both are run by the AAI. However MAA staff & operations efficiency is far superior to CCU. Overall I found the GMR operated airports (DEL, HYD) to be the best in India.
 
sankaps
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RE: Indian Aviation Thread: Part 96

Fri May 04, 2012 12:26 am

Quoting pnd100 (Reply 159):
This is the reason we were impressed with T3 at DEL. It wasn't just shiny, it was efficient, professional & friendly.

Agree, DEL T3 is the closest we have to a world-class airport in India. Though even there some things make you shake your head. Like for instance why can't they have proper signage at int'l to int'l connections? Why can't they make it clear there are two sets of security, so not every lines up at the first while the second is empty? And why is transit security so slow, why can't they get a sense of urgency?

But yes, other than the above, a refreshing change! I will never pick BOM again for an int'l to int'l connection, but have no problem picking DEL -- in fact it is one of my preferred connection hubs (and a welcome alternative to the fish market that is Dubai!).
 
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HAWK21M
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RE: Indian Aviation Thread: Part 96

Fri May 04, 2012 4:08 pm

Quoting sankaps (Reply 158):

No amount of shiny new hardware can make up for poor software and planning!

Its all about Training........
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Fri May 04, 2012 4:23 pm

Quoting HAWK21M (Reply 161):

Its all about Training........

No it's not. It's all about attitude. You can train employees as much as you possibly could, but if they are apathetic in customer relations, it's going to create problems...
 
anshuk
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RE: Indian Aviation Thread: Part 96

Fri May 04, 2012 9:21 pm

http://www.thehindu.com/todays-paper...al/tp-tamilnadu/article3382607.ece

I found this rather nice article on the new terminal at MAA. It looks quite good, I must say!
 
LAXDESI
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RE: Indian Aviation Thread: Part 96

Fri May 04, 2012 10:06 pm

Kingfisher pilots threaten fresh stir from May 9. I am surprised that IT is still around.
http://www1.economictimes.indiatimes...rom-may-9/articleshow/13000314.cms

Quote:
After keeping quiet for a month over the non-payment of salaries, a section of pilots of Kingfisher Airlines today threatened not to report for duty from May 9, if the management failed to pay their January salaries.

The pilots have also served a June 30 deadline to the management to cleat all their salary arrears.
 
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HAWK21M
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 7:55 am

Quoting aeroblogger (Reply 162):
No it's not. It's all about attitude

Isn't training also including a section on attitudes  
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 8:31 am

Quoting HAWK21M (Reply 165):

Isn't training also including a section on attitudes

Not really. Training teaches people to do their work. Competent staff isn't enough (although it's a lot more than CCU currently has) - the staff need to take pride in their work. That's how to turn CCU into a winning airport.
 
JOYA380B747
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 10:54 am

Quoting gr8circle (Reply 157):
Why isn't LH considering the 748 for BOM? Wouldn't it make a lot of sense?

It would for sure, so would so many other destinations that are served by their 744s now.... and I'm positive BOM will get their 748s when more of them arrive next year.
But why they didn't do BOM before BLR is a question that only LH can answer, maybe load factor, maybe compliance of facilities, or maybe they're just waiting for BOM's new terminal to get finished....  

On that note, does anybody know when BOM's new terminal will start operations? It seems it has been delayed too...
 
pnd100
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 4:50 pm

Quoting aeroblogger (Reply 166):
Quoting HAWK21M (Reply 165):

Isn't training also including a section on attitudes

Not really. Training teaches people to do their work. Competent staff isn't enough (although it's a lot more than CCU currently has) - the staff need to take pride in their work. That's how to turn CCU into a winning airport.

Any professional training course will not only include sections on attitude, perception & image in relation to customer service but will also assist staff in how to deal with situations in a professional manner. Training is also an evaluation process on behalf of the company. If trainees show poor attitudes during class, attempts should be first made to coach the person & if they can't adjust they can be let go. I've been part of this process. This is what is done with many corporations & what should be done to ensure the best in all organizations. To suggest that attitude is not part of training is to ignore the fact that training is also a continuing evaluation.
 
karan69
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 5:30 pm

Quoting JOYA380B747 (Reply 167):

BOM does not have facilities to manage 748i with a lot of international heavies leaving in traditional bus boarding fashion due to integrated terminal construction and not to mention the wingspan of the 748 would only allow narrow bodies to be parked at its side owing to the lack of gate space at BOM

There is no doubt LH would ideally want to put 380s on DEL FRA and BOM FRA and 748s on DEL MUC and BLR FRA but owing to infrastructure and bilateral issues they are making do with what they can
 
JOYA380B747
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 6:53 pm

Quoting karan69 (Reply 169):
There is no doubt LH would ideally want to put 380s on DEL FRA and BOM FRA and 748s on DEL MUC and BLR FRA but owing to infrastructure and bilateral issues they are making do with what they can

True
However, LH for now and the near future won't base 748s in MUC, at least the batch of 748s coming in the next 2 yrs will be based in FRA as far as I've heard. MUC has always been their Airbus hub, even today.
 
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fxramper
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 10:42 pm

 
9w748capt
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RE: Indian Aviation Thread: Part 96

Sat May 05, 2012 11:37 pm

Is it me or does LH have a whole lot more capacity ex-Europe to India than the other players? LH seems to be doing well to quite a few 2nd tier destinations as well - I know BA flies to a few (HYD, MAA, BLR, CCU I believe). Compare that to SkyTeam which only serves BOM, DEL, and BLR via AMS and CDG. Any reason LH has been more successful combating the middle eastern carriers?
 
JOYA380B747
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RE: Indian Aviation Thread: Part 96

Sun May 06, 2012 1:12 am

Quoting 9w748capt (Reply 172):
I know BA flies to a few (HYD, MAA, BLR, CCU I believe)


CCU is no more a destination for BA or LH anymore, in fact no non-stop link to Europe from CCU anymore. BA dropped CCU operations 2-3 yrs back and LH did early this year.
 
anshuk
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RE: Indian Aviation Thread: Part 96

Sun May 06, 2012 10:25 am

Quoting fxramper (Reply 171):
http://www.centreforaviation.com/ana...747-8-to-delhi-and-bangalore-72620

Its good to see that 9W is second on that list. I'd be interested in knowing how much India-Europe traffic is routed through the Middle East. Anybody has these figures?
 
LAXDESI
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RE: Indian Aviation Thread: Part 96

Sun May 06, 2012 5:10 pm

AI plans to use Dreamliner on domestic routes. It certainly will help as it increases aircraft utilization.
http://www1.economictimes.indiatimes...-cut-cost/articleshow/13020615.cms

Quote:
"Initially we have proposed that the aircraft be utilised on some domestic routes such as Mumbai-Delhi. This is being proposed keeping in mind the high-end corporate as well as general demand in the sector," the official said, not wishing to be named.

"We have also proposed the Dreamliner to be utilised on close-by destinations such as Dubai and Singapore. It can fly out from Mumbai to Delhi, then from here (Delhi) to Singapore and then back to Mumbai. It will gives us great flexibility. But all this depends on route planning."
 
LAXDESI
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RE: Indian Aviation Thread: Part 96

Mon May 07, 2012 8:22 pm

Government threatens to shut Air India international flights if pilots go on strike.
http://timesofindia.indiatimes.com/b...on-strike/articleshow/13041273.cms

Quote:
The latest strike threat comes from the heartburn caused among the erstwhile AI pilots after the Supreme Court backed the management’s decision of sending pilots from the erstwhile Indian Airlines for training on the Dreamliner.

The ministry, toughening its stand, has warned that it will shut international flights of the airline if the strike snowballs and will take strict action against the agitating pilots.

Sources in the 500-strong AI pilots' union, Indian Pilots' Guild (IPG), said about 100 pilots had reported sick by 9pm on Monday and the number may swell to 250 by Tuesday. Flights had already started getting affected.
 
JOYA380B747
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 5:10 am

With all good intentions of success for AI, I'm glad all of this is happening. Gives the country a chance to realize how badly is the airline is run and how cheap the pilots (on strike) are, just like their employers.

In every sector where economy is hit in India, from value of rupee and oil to price of goods in the country, I'm certain, even in a indirect manner, Indian Govt.'s infusion of billions of rupees into this sickening State-run airline is responsible.

AI desperately needs to be reformed and wholly/partly sold to reliable companies/ investors before it turns worse.
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 8:25 am

The IPG has been absolutely militant since the merger. I'm glad they are asking to be decertified like this - finally, AI will be able to make rational decisions instead of wasting time arguing against catering to their ridiculous demands.
 
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HAWK21M
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 11:24 am

Quoting LAXDESI (Reply 176):
The latest strike threat comes from the heartburn caused among the erstwhile AI pilots after the Supreme Court backed the management’s decision of sending pilots from the erstwhile Indian Airlines for training on the Dreamliner.

It never ends out here....does it..........
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 1:26 pm

http://aeroblogger.com/home/blog/ipg-illegal-strike/

Quote:
You may not have heard, but Air India’s pilots have been bickering for some time. They are split into two unions, the Indian Pilots Guild (IPG) which is made up of pre-merger Air India pilots, and the Indian Commercial Pilots Association (ICPA) which represents the pre-merger Indian Airlines pilots.

The IPG felt that Air India should only train IPG pilots on the new state-of-the-art Boeing 787s that Air India is receiving, because pre-merger Air India ordered the 787s. In comparison, the ICPA felt that an equal number of ICPA and IPG pilots should fly the 787s. The management agreed with the ICPA, because they felt that it is a fairer way. There has been a few court battles, and both unions were trying to negotiate with management. A few weeks ago, the enmity got so bad that some IPG pilots faked sick so that a flight carrying ICPA pilots to 787 training would get cancelled. The pilots arrived a day late to training.

The courts sided with management and the ICPA. Yesterday, talks broke down between the IPG and management. Ignoring all rules regulating how strikes are to be carried out, the IPG held a “sick-out” yesterday evening, with almost 160 pilots reporting sick. 10 longhaul flights were cancelled. Today, more pilots were planning to report in sick, but AI’s management did something commendable. They fought back.
...
 
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lightsaber
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 3:56 pm

Quoting aeroblogger (Reply 153):
Forget JL, AI is expected to start domestic hops ex-DEL next month for crew familiarization flights..

Actually this makes sense for JL. It will be like EK flying the A380 into airports before the home airline launches service with the type, it 'steals the thunder' as we like to say. Not to mention, justify piloting by ICPA pilots...

Quoting LAXDESI (Reply 164):
The pilots have also served a June 30 deadline to the management to cleat all their salary arrears.

Is that possible with IT's current finances? I feel for the employees, not a good situation.

Lightsaber
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 4:48 pm

Quoting lightsaber (Reply 181):

Is that possible with IT's current finances? I feel for the employees, not a good situation.

Quite simply, no. Unless some major investment comes in (unlikely), IT will not have the cash.
 
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HAWK21M
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RE: Indian Aviation Thread: Part 96

Tue May 08, 2012 5:02 pm

Quoting aeroblogger (Reply 182):

Quite simply, no. Unless some major investment comes in (unlikely), IT will not have the cash.

Good thing is that IT reduced fleet schedule is not having any delays/cancellations.
but the bigger problem of getting the airline back on track & getting the grounded aircraft flying & paying the staff still exists.
 
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sturmovik
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RE: Indian Aviation Thread: Part 96

Wed May 09, 2012 10:43 am

Airbus latest O&D shows Indigo as having converted 18 A320s to A321s. Does anyone have more info on this? Is it conceivable that they might get A319s too?
 
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HAWK21M
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RE: Indian Aviation Thread: Part 96

Wed May 09, 2012 11:39 am

Is the A321 taking into account capacity or A319 for range.
 
JOYA380B747
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RE: Indian Aviation Thread: Part 96

Wed May 09, 2012 12:46 pm

I don't know how many news channels in India broadcasted video on the first 787 JAL to DEL but all I could find was this sole clip, http://www.youtube.com/watch?v=QktpL_-_I34

Still no full profile pics of the new AI 787 taking off/ Landing or the 787s delivery from North Carolina..... on A net.    

[Edited 2012-05-09 05:53:10]
 
hohd
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RE: Indian Aviation Thread: Part 96

Wed May 09, 2012 1:47 pm

Quoting 9w748capt (Reply 172):

In fact it is the opposite. LH is also struggling with Middle east carriers, they dropped HYD and CCU in the last one or two years. They fly to DEL, BOM, BLR, MAA and Pune (Privateair 3 times a week service). There were rumors from some LH unions that even MAA could be reduced.
 
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sturmovik
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RE: Indian Aviation Thread: Part 96

Wed May 09, 2012 4:16 pm

Quoting HAWK21M (Reply 185):
Is the A321 taking into account capacity or A319 for range.

Not sure, the spreadsheet mentions only 321s. I'm guessing it's capacity. I was wondering, are the A320s weight limited on the SIN or BKK runs out of DEL ? Would the A319s make more sense there?
 
cricket
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RE: Indian Aviation Thread: Part 96

Wed May 09, 2012 6:55 pm

Quoting sturmovik (Reply 184):

Airbus latest O&D shows Indigo as having converted 18 A320s to A321s. Does anyone have more info on this? Is it conceivable that they might get A319s too?

I doubt they converted, the initial order for 100 aircraft was always for 80 A320 and 20 A321. The last time I spoke to them, they confirmed the A321's were still on!
 
LAXDESI
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RE: Indian Aviation Thread: Part 96

Thu May 10, 2012 8:25 am

Etihad Airways to launch flights to Ahmedabad in November.
http://www1.economictimes.indiatimes...ahmedabad/articleshow/13077270.cms

Quote:
The A320 aircraft that will serve Addis Ababa and Ahmedabad have two cabins with 16 Business Class seats and 120 Coral Economy Class seats.

[Edited 2012-05-10 01:25:56]
 
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sturmovik
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RE: Indian Aviation Thread: Part 96

Thu May 10, 2012 8:59 am

Quoting Cricket (Reply 189):
I doubt they converted, the initial order for 100 aircraft was always for 80 A320 and 20 A321. The last time I spoke to them, they confirmed the A321's were still on!

I was not aware that they were already considering A321s, thanks for that info. However, the mailer from the Orders google group also mentions 18 A320s converted to A321. You mentioned 20 A321s in your post. Does the discrepancy mean these 18 are additional?
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Thu May 10, 2012 9:11 am

Kingfisher Airlines Pilots Go On Strike

http://aeroblogger.com/home/blog/kin...strike-air-india-strike-continues/

Quote:
Kingfisher Airlines pilots have also gone on a “sickout” strike. Over 100 pilots based out of Delhi have not reported to work, and Mumbai pilots reportedly are also calling in sick. The strike of Kingfisher pilots is because they have not been paid since January. Unlike the Air India strike, this is a good reason to be striking. Not paying employees for months is not acceptable.

This strike has a very real chance of bankrupting Kingfisher once and for all. In many ways, this will make no difference to the employees – they have already not been paid for months, and it’s unlikely that they will be paid in the near future. Kingfisher’s demise is pretty much guaranteed after FDI was put on hold. It’s just a matter of time, and the sooner the company goes bankrupt, the sooner Kingfisher staff can find a new job which actually pays a salary.

When I wished Kingfisher Airlines happy birthday yesterday, I expressed surprise that they are still flying today. In my mind, it’s nothing short of a miracle. The airline simply isn’t viable, with sky-high costs and yields being in the dumps (almost all tickets are being sold at less than 3/4 the rate of LCCs).
 
anshuk
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RE: Indian Aviation Thread: Part 96

Thu May 10, 2012 4:22 pm

I think the reason that IT is stubbornly continuing is this:

http://www.thehindu.com/business/companies/article3404324.ece

The UB Group itself has a huge exposure to the airline and is in a position to lose INR 12,000 crores. And with his connections, I doubt he'll let the airline die away and destroy his other business ventures.
 
LAXDESI
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RE: Indian Aviation Thread: Part 96

Thu May 10, 2012 5:40 pm

Quoting anshuk (Reply 193):
The UB Group itself has a huge exposure to the airline and is in a position to lose INR 12,000 crores. And with his connections, I doubt he'll let the airline die away and destroy his other business ventures.

That is nearly $2.4 billion in exposure, which is nearly 32 times the market value of $70 million of UB holdings.

I expect a lot of litigation as UB group tries not to honor guarantees. I am sure he will use his political connections to get the PSU banks to back off.
 
karan69
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RE: Indian Aviation Thread: Part 96

Thu May 10, 2012 7:42 pm

Quoting sturmovik (Reply 191):
I was not aware that they were already considering A321s, thanks for that info

Initial order placed was for 80 320s and 20 321s but later on these 20 321s were converted to 320s , now it seems that 18 of them have been again converted to 321s,

looks like they do need extra capacity on certain domestic trunk routes and some international routes

Karan
 
anshuk
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RE: Indian Aviation Thread: Part 96

Fri May 11, 2012 5:49 pm

AI isn't handling the cancellations of flights too well. Trying to rebook my parents who were meant to travel tomorrow on a flight that is now cancelled, they keep saying they'll give me a call back despite the fact that they have no contact details. This is completely different from the efficient way BA handled their industrial action.
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Fri May 11, 2012 8:59 pm

Depends on the station. HYD from what I've seen/heard is handling this very well, while I've heard that DEL is completely overwhelmed by the number of cancellations.

As for getting rebooked, politely insisting to get your ticket endorsed over to another carrier while refusing to move works well if you are absolutely sure that the other carrier has inventory and will accept the endorsement. It's not a particularly long process, and AI ground staff will probably just agree to do it if it gets rid of you. That's the main advantage of being savvy with ticketing rules and such.
 
anshuk
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RE: Indian Aviation Thread: Part 96

Fri May 11, 2012 9:56 pm

Quoting LAXDESI (Reply 194):
$70 million of UB holdings.

Thanks for the figure, it really helps. Wikipedia tells me that the entire UB Group is worth over $12 billion, so there is a chance that they could absorb the loss, although I seriously doubt VJM would want to do that.

Quoting aeroblogger (Reply 197):


I tried to do it over the phone. I called their helpline here in the UK to find out whether the flight is on for tomorrow but they said it was cancelled and would contact me with alternatives "either today or tomorrow" - I'm not sure if such a statement can be trusted. My parents don't want to deal with ground staff at LHR tomorrow, especially because the flight is meant to depart after 2100 hours and at that time, there are few alternatives to get back to India. I got the tickets cancelled and booked them on EK!

When BA employees were on strike, you could call them to find out about the status of your flight and if it was cancelled, you could immediately rebook over the phone, without any hassles. But then again, for the most part, BA knew when the strikes were going to be an could plan ahead.
 
aeroblogger
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RE: Indian Aviation Thread: Part 96

Fri May 11, 2012 10:09 pm

Quoting anshuk (Reply 198):

I tried to do it over the phone. I called their helpline here in the UK to find out whether the flight is on for tomorrow but they said it was cancelled and would contact me with alternatives "either today or tomorrow" - I'm not sure if such a statement can be trusted.

That's what I was saying. Don't let them contact you with alternatives. YOU tell THEM then alternative you want to get booked on, get it endorsed over, and then go to the new carrier and finish the process. It takes 15-20 minutes (plus hold times), but then you're done.

Quoting anshuk (Reply 198):

When BA employees were on strike, you could call them to find out about the status of your flight and if it was cancelled, you could immediately rebook over the phone, without any hassles. But then again, for the most part, BA knew when the strikes were going to be an could plan ahead.

Yeah, being able to plan in advance when the strike is over is a huge advantage which BA had. The fact that this strike is indefinite gives AI no ability to plan ahead whatsoever (well, until the contingency plan can be implemented I guess).

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