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bcoz
Topic Author
Posts: 194
Joined: Wed Mar 14, 2007 10:00 pm

WN Website Issues

Tue May 15, 2012 7:27 pm

I know that the technology issues facing WN have been documented and discussed here quite extensively, but I thought this warranted its own thread (couldn't find it elsewhere). For the third or fourth time in as many weeks, WN has had to apologize for Website issues on social media. Two of those times, I've been trying to book flights. I'm a big WN fan, but this is getting to be really annoying. These haven't been issues that have been resolved within minutes. These have been booking issues that have lasted hours.

Has anyone else noticed this? Does anyone have any thoughts on the particular IT issues that WN is dealing with?

I suppose this is more of a vent on my part than anything else. As I said... I really like WN's product and enjoy flying them.
 
phxa340
Posts: 1137
Joined: Thu Mar 29, 2012 4:07 am

RE: WN Website Issues

Tue May 15, 2012 7:48 pm

Today it isn't working either for flight booking. I just had to book on US Airways, this is the third time this has happened. SWA fans might not like to hear it but the darling of the industry is becoming just like the rest.

Btw , they have a sale going on today for 32% off but you have to book online today only , the best part is you can't because the website booking part is down ! Bait and switch ?  
 
DesertAir
Posts: 1450
Joined: Sat Jan 28, 2006 1:34 am

RE: WN Website Issues

Tue May 15, 2012 8:15 pm

I finally was able to book a trip 1:15 PST after many attempts. I, too, thought the sell was generating a lot of traffic.
 
sw733
Posts: 5884
Joined: Wed Feb 25, 2004 6:19 am

RE: WN Website Issues

Tue May 15, 2012 8:36 pm

Quoting DesertAir (Reply 3):


I finally was able to book a trip 1:15 PST after many attempts. I, too, thought the sell was generating a lot of traffic.

My coworker told me she tried 15 minutes ago (1:35 PST) and it was still down for her. Has been all day.
 
Jetfixr757
Posts: 138
Joined: Thu Jan 26, 2006 9:16 am

RE: WN Website Issues

Tue May 15, 2012 8:53 pm

Ever call 1800IFLYSWA that works!
 
spartanmjf
Posts: 522
Joined: Fri Nov 11, 2005 11:31 am

RE: WN Website Issues

Tue May 15, 2012 9:01 pm

I just booked at 17:00 eastern, no problems......
"Nuts to the man in 21D!"

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