This guy is acting as if charges were pressed!
|Quoting PanHAM (Reply 73):|
I have never been questioned by police in my life, never held for any amount of time. If that story had happened to me I would sue them as well.
First, happy a.net 8 years!
Its standard practice in the USA for the police to question if there was an event that was perceived as an altercation. That way, if there is a lawsuit later, there is a record. Did the officer file the information? Has anyone paid the $2/page and is willing to scan so we can read it?
|Quoting jfk787nyc (Reply 75):|
What if this particular customer flies VX from San Francisco to Philadelphia frequently and always on VX and this is the first time ever they refused to serve him?
Unlikely. Two flight attendants refused. That implies VX
|Quoting RyanairGuru (Reply 76):|
I refer to the VX Conditions of Carriage:
Any Guest whose conduct is disorderly, offensive, harassing, abusive or
I'm glad that this happened. People are getting RUDE and need to be reminded they have responsibilities under the contract of carriage.
|Quoting PanHAM (Reply 77):|
And - are you seriously telling me that a passenger has to "obey" the instructions of a FA to order his drink via a touch screen instead of the FA saying simply acknolwedging with a polite "of course sir" and serving the soda?
If the process is to use the screen to order (e.g, for tracking purposes), than that is how one gets a soda. We're starting to see that in restaurants (very rare as of yet in the US, but my brother LOVES those restaurants in Japan). This is done so that route by route the airline knows the customer preferences and thus can stock fewer drinks on board which saves fuel. Every kg saved is $500 dollars per decade saved. While that might not sound like much, airlines must improve their margins.
If you want agreement that this could have been handled better, the answer is I agree. But turning down reasonable first offers shows this man is greedy. In no way was a $500,000 offense committed. Unfortunately, here in the USA, verbal abusers use lawsuits to get back at people they have abused. Its a situation where they need power control. We need to stop rewarding bad behavior.
Ironically, my verbally abusing (classic case) ex-wife loves VX
. Actually, so do her verbally abusing friends and relatives... Unfortunately I have learned far too much about verbal abuse. For those who want to know more, start with Patricia Even's "The Verbally Abusive Relationship."
|Quoting sankaps (Reply 78):|
I guess, passengers need lawyers to fight for their rights.
A right such as other passengers not having to hear his abuse? How would you have felt if you were on that flight with your children? I judge people by if their behavior is something I want my children to copy. This man obviously isn't worth emulating.
The poor FAs, they go through hell. Saying its their job isn't the same as making it easy. Be polite. I am. There is no need bo bully the FAs. I'm amazed how service improves with a compliment and a smile. On my last flight, I fell asleep and woke up to find a 'bag of goodies" for my girls. (I had talked about my kids with the FA
for about 20 seconds.)
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