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dcaord
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AA 767 Overhead Bins

Mon Feb 17, 2014 6:25 pm

Does anyone know why the AA 767's have 777 style bins only through first class and the first three rows (mini cabin) of economy/main cabin extra? Why would they not update bins through the entire cabin? Is this the case across other airlines' 767's or just AA's?
 
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American 767
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AA 767 Overhead Bins

Mon Feb 17, 2014 6:49 pm

You are talking about the America 763s. I think that it was done years ago when they converted the planes from a 3-class config to a 2-class config. The Y Class small section that you see, rows 10 through 13, is what used to be the C Class section in the airplane. The original Y Class cabin was left alone. That's probably why you see only part of the airplane fitted with the 777 style interiors. Of course this excludes the last 9 763s that were delivered right away with 777 style interiors in the early 2000s.
I don't know about other airlines 767s. Two years ago I flew on a Delta 763 from JFK to BRU and it had new Boeing signature interiors in the whole Y Class cabin.

Ben Soriano
Ben Soriano
 
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jsnww81
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AA 767 Overhead Bins

Mon Feb 17, 2014 6:57 pm

Quoting American 767 (Reply 1):
I think that it was done years ago when they converted the planes from a 3-class config to a 2-class config. The Y Class small section that you see, rows 10 through 13, is what used to be the C Class section in the airplane. The original Y Class cabin was left alone. That's probably why you see only part of the airplane fitted with the 777 style interiors. Of course this excludes the last 9 763s that were delivered right away with 777 style interiors in the early 2000s.

This is correct. When the current Business Class seats were installed, the cabins were refitted with new bins, sidewalls and LCD overheads forward of the wings. The Y cabin was not touched. IMHO one of the cheapest moves AA made over the past decade - the difference is really noticeable and you constantly hear passengers commenting on it during boarding.
 
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gdg9
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AA 767 Overhead Bins

Mon Feb 17, 2014 7:02 pm

I had an AA F.A. tell me once that the had been told once that they Y bins weren't changed because the carrier doesn't make money in Y; pax will fly another carrier to save $5, and the airline wasn't concerned with that cabin's appearance. Whether or not that is true, it certainly gives off that appearance.

Truth be told though, I was recently on an Air Canada 763 in which I saw the same set-up. New bins in J, old bins in Y.
@dfwtower
 
uberflieger
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RE: AA 767 Overhead Bins

Mon Feb 17, 2014 8:12 pm

Quoting American 767 (Reply 1):
it was done years ago when they converted the planes from 3-class to 2-class configuration

2006 AA started upgrading biz seats to the Recaro 'sliders' and installing the new bins, but because they were losing money decided not to make any changes to Y, First Class had already been eliminated, I wanna say it was right after 911, but I have a tendency to blame everything bad about flying today on terrorists   
 
ckfred
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RE: AA 767 Overhead Bins

Mon Feb 17, 2014 8:50 pm

Quoting jsnww81 (Reply 2):
This is correct. When the current Business Class seats were installed, the cabins were refitted with new bins, sidewalls and LCD overheads forward of the wings. The Y cabin was not touched. IMHO one of the cheapest moves AA made over the past decade - the difference is really noticeable and you constantly hear passengers commenting on it during boarding

When AA did the voluntary reorganization, it was doing ok. But, UA, DL, and NW all went into Chapter 11. Their costs were reduced more than what AA achieved, and AA started seeing red ink.

Installing new J cabins while leaving Y untouched was the cheap way of trying to hold onto premium traffic, while trying to conserve cash when it came to non-premium traffic.

Remember that the 757s had been scheduled to get the cabin upgrades that the MD-80s received in the late 1990s (seats with adjustable headrests, replacing the leather seats in first, etc.). Those plans were postponed after 9/11. Since the 757s did so much flying on leisure routes, they lost MRTC completely (only 1 row of coach went back into the 738s and MD-80s). So, there was no "need" to refurbish the 757 cabins, except for the 75Ls.
 
dcaord
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RE: AA 767 Overhead Bins

Mon Feb 17, 2014 9:06 pm

Quoting ckfred (Reply 5):
Remember that the 757s had been scheduled to get the cabin upgrades that the MD-80s received in the late 1990s (seats with adjustable headrests, replacing the leather seats in first, etc.). Those plans were postponed after 9/11. Since the 757s did so much flying on leisure routes, they lost MRTC completely (only 1 row of coach went back into the 738s and MD-80s). So, there was no "need" to refurbish the 757 cabins, except for the 75Ls.

What's the status/plans for current fleet (all aircraft types) upgrades?
 
dc10co
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 4:42 am

Quoting gdg9 (Reply 3):
Truth be told though, I was recently on an Air Canada 763 in which I saw the same set-up. New bins in J, old bins in Y.

UA's 3 cabin 763's also have the same setup. New bins in F/J, old style in Y.
Listen Betty, don't start up with your white zone shit again.
 
airplane
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 4:48 am

Its a cheap job. Business class doesn't have the full 777 style, its partial because the PSUs are the old style mixed with 777 and the center overhead bins are really small and anything hardly fits on them.
Gotta love seeing the world from above
 
modesto2
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 5:29 am

DL installed 777-style bins throughout the cabins on their 767-300ERs during the recent cabin mods. Shame on AA for only installing the new bins in half the cabin!
 
flyfree727
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 8:17 am

Quoting jsnww81 (Reply 2):
the difference is really noticeable and you constantly hear passengers commenting on it during boarding.

In the 10+ years since this was done, I have never ONCE had a Y class customer comment/question this.

AA ORD
 
PRAirbus
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 12:27 pm

A bad move from AA's former management that was running the airline to the ground. The AA 763s that will get refurbished are supposed to get the 777 style bins all the way through the back of Main Cabin. Can't wait to see the first retrofitted.
 
MIflyer12
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 1:26 pm

Quoting flyfree727 (Reply 10):
In the 10+ years since this was done, I have never ONCE had a Y class customer comment/question this.

Complaints about age of the bin? Maybe not. Complaints about lack of overhead storage space on a 767? Yes, lots.

HA also has some 767s with the newer, roomier bins.
 
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DL747400
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 1:46 pm

Quoting modesto2 (Reply 9):
DL installed 777-style bins throughout the cabins on their 767-300ERs during the recent cabin mods. Shame on AA for only installing the new bins in half the cabin!

Yes, thank goodness we have Richard Anderson and team who see the big picture and decided to do a proper and complete gutting and refurb nose to tail on the 763ERs while installing the new flatbeds in Business Elite. Unlike the cheap and half-assed solution used by AA and UA, DL decided that Economy passengers deserve a refresh as well and has continued to invest significant sums of money in the onboard experience of ALL passengers.

Once again, thank you Mr. Anderson!
From First to Worst: The history of Airliners.net.

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LY777
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 1:57 pm

Quoting DL747400 (Reply 13):
the cheap and half-assed solution used by AA and UA

UA refurbished their 2-class 763s from nose to tail though.

Does someone have a pic which shows an AA 763 with new bins "becoming" old bins in Y?
Flown:717,727,732,733,734,735,738,73H,742/744/748,752,753,762/2ER/763/3ER,772/77E/773/77W, 788, 789, DC8,DC10,E190,E195,MD83,MD88, L1011, A3B2,A319,A320-100/200,A321,A332/A333,A343,A388
 
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jsnww81
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 2:20 pm

Quoting flyfree727 (Reply 10):
In the 10+ years since this was done, I have never ONCE had a Y class customer comment/question this.

I heard comments about both bin space and cabin design within the last six months on ORD-DUS, DUS-ORD, OGG-DFW and MIA-GYE flights that I've taken on the 763. Just because passengers aren't commenting to the flight attendants doesn't mean they aren't commenting. What would be the point of complaining to a flight attendant? They have about as much influence over cabin design at AA as passengers do.
 
jayunited
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 3:05 pm

Quoting modesto2 (Reply 9):
DL installed 777-style bins throughout the cabins on their 767-300ERs during the recent cabin mods. Shame on AA for only installing the new bins in half the cabin!
Quoting DL747400 (Reply 13):
Yes, thank goodness we have Richard Anderson and team who see the big picture and decided to do a proper and complete gutting and refurb nose to tail on the 763ERs while installing the new flatbeds in Business Elite. Unlike the cheap and half-assed solution used by AA and UA, DL decided that Economy passengers deserve a refresh as well and has continued to invest significant sums of money in the onboard experience of ALL passengers.

Once again, thank you Mr. Anderson!

But when did DL start retrofitting their 763? Both AA and UA made changes to their premium cabins on their 763 fleets years ago (last decade) and both airlines decided to only do retrofits in their premium cabins it was a cheap move but back when these airlines started working on the 763 the industry was in a financial nose dive and loosing money every quarter with the exception being WN. If my memory serves me correctly DL in the past year or 2 has started retrofitting their 763's so it is to be expected that they would gut and refresh the entire aircraft and not just the premium section. UA has done the exact same thing with the 2 class 763's they were completely gutted and refreshed now they resemble brand new aircraft on par with the 764 fleet.

IMHO if DL would have started their 763 cabin modifications back when both AA and UA started their DL's 763's would have the same look new over head bins in the premium cabin only because it's not like DL was rolling in cash either from 2001-2009. It amazes me at how quickly people forget where DL was and where the U.S. industry was 6-9 years ago. It wasn't that long ago that every major carrier except WN was in the red bleeding cash daily. Hindsight is always 20/20 and you should be proud of where DL is at today but back then when AA and UA made this decision it was the only decision available because none of these airlines were making money so their options were do nothing or spend what little cash they had to refresh the premium section of the aircraft they choose to refresh the premium section only. And although cheap it was the right decision to make at that time.
 
OB1504
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 3:15 pm

Quoting PRAirbus (Reply 11):
A bad move from AA's former management that was running the airline to the ground. The AA 763s that will get refurbished are supposed to get the 777 style bins all the way through the back of Main Cabin. Can't wait to see the first retrofitted.

I was under the impression that AA would ignore the Main Cabin on the 763 again. Where did you read this?
 
flyfree727
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 8:19 pm

Quoting jsnww81 (Reply 15):
What would be the point of complaining to a flight attendant?

If pax are finding space for their carry on, they wouldn't complain.. But if NO space is available, who do they turn to? oh right, their seat mate.. forgot that..

AA ORD
 
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jsnww81
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 8:54 pm

Quoting flyfree727 (Reply 18):
If pax are finding space for their carry on, they wouldn't complain.. But if NO space is available, who do they turn to? oh right, their seat mate.. forgot that..

My experience with AA cabin crew - particularly the tired, embittered souls working most longhaul trips - is that asking for help of any kind usually results in a scowl and an exasperated sigh. If there's no bin space left, all they're going to tell you to do is take the bag up to the front, and they'll usually walk away without offering any further assistance.
 
flyfree727
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 8:58 pm

Quoting jsnww81 (Reply 19):
My experience with AA cabin crew - particularly the tired, embittered souls working most longhaul trips

Oh yes, that old complaint again.. gotcha..

Speaking of "old", these 767's were retrofitted more than a decade ago, but glad everyone is seeing it as a "new" American Airlines problem.. Keep up folks, keep up.

AA ORD
 
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jsnww81
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RE: AA 767 Overhead Bins

Tue Feb 18, 2014 9:27 pm

Quoting flyfree727 (Reply 20):
Oh yes, that old complaint again.. gotcha..

Speaking of "old", these 767's were retrofitted more than a decade ago, but glad everyone is seeing it as a "new" American Airlines problem.. Keep up folks, keep up.

Funny how the "old complaint" never seems to go away...

Maybe it's just an ORD issue. I've started booking as many longhauls as I can out of DFW and LAX since the F and J-cabin crews there don't seem to hate their passengers as much as ORD crews do.

And for the sake of keeping things on topic, the retrofits in question started in 2006, and people (both here on a.net and in the "real world") saw it as a problem back then, too.
 
PRAirbus
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 2:29 am

Refurbishing a plane but staffing it w/surly and bitter FAs who commute from another city and are cranky by the time they need to work and take care of the customers that pay their bills is like putting lipstick on a pig!!! Too bad US carriers don't have more control about FA retirement age. After 1 or 2 decades on the job the bitter FAs act as if they have "quitted" they just don't resign therefore subjecting souls to their nasty attitude!
 
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DL747400
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 3:35 am

Quoting jayunited (Reply 16):
But when did DL start retrofitting their 763?
http://archive.is/bv7z

Quoting jayunited (Reply 16):
If my memory serves me correctly DL in the past year or 2 has started retrofitting their 763's so it is to be expected that they would gut and refresh the entire aircraft and not just the premium section.

Delta's entire international 767-300ER fleet of 58 frames is now flying the world with all new interiors, full flatbeds with aisle access for all Business Elite passengers, new overhead bins, AVOD nose to tail, etc. This project is complete.
From First to Worst: The history of Airliners.net.

All posts reflect my opinions, not those of my employer or any other company.
 
flyfree727
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 6:13 am

Quoting jsnww81 (Reply 21):
Maybe it's just an ORD issue. I've started booking as many longhauls as I can out of DFW

You'll be happy to know many ORD fa's are flocking to DFW.. They want a little taste of ICN and HKG. And they can keep their PVG flying as well .
Do enjoy.
Buh bye...

AA ORD
 
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jsnww81
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 1:50 pm

Quoting flyfree727 (Reply 24):
You'll be happy to know many ORD fa's are flocking to DFW.. They want a little taste of ICN and HKG. And they can keep their PVG flying as well .

They'll be in for a rude awakening when a DFW-based purser makes them get off the jumpseat, put down their Sudoku and actually smile at passengers. A smile might not be the best thing to look at now that DEL has been dropped and none of them can get cut-rate dental work done anymore, though....
 
9w748capt
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 2:36 pm

And another thing - IIRC absolutely no wifi on any AA 763s - WHY!? Seriously AA is really dropping the ball on this one. I know many 763s will be retired in the somewhat near future, but the inconsistency in the product at AA right now is just maddening.
 
uberflieger
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 2:58 pm

Quoting jsnww81 (Reply 25):
a smile might not be the best thing to look at now that DEL has been dropped and none of them can get cut-rate dental work done anymore

        
dude, you're brilliant, you need to be writing for TV or something   

back to the subject on hand though it may be a lot less entertaining, hopefully this time around American is not gonna cheap out, especially if they reposition the 763 to Central & South American markets, where larger OH bins are even more needed than on Europe, anybody knows what the hold up is?
 
flyfree727
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RE: AA 767 Overhead Bins

Wed Feb 19, 2014 5:17 pm

Quoting jsnww81 (Reply 25):
They'll be in for a rude awakening when a DFW-based purser makes them get off the jumpseat, put down their Sudoku and actually smile at passengers

        

oh my.. you obviously don't know how it "works" and i'll leave it at that.. you don't need to know.

AA ORD
 
quiet1
Posts: 324
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RE: AA 767 Overhead Bins

Thu Feb 20, 2014 8:26 am

Quoting jsnww81 (Reply 25):
They'll be in for a rude awakening when a DFW-based purser makes them get off the jumpseat, put down their Sudoku and actually smile at passengers.

Unless, of course, a bunch of ORD-based pursers also transfer to DFW.  
 
VC10er
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RE: AA 767 Overhead Bins

Thu Feb 20, 2014 5:20 pm

I was recently on a refurb sUA, 2 class 767 from EWR to GVA, and it makes a HUGE difference. If i wasn't an airline geek, anyone else on board would have thought they were on a BRAND NEW United 767…or something like that.  

No stains, scratches, clean as an OR and had New Plane smell. Even the F.A.'s seemed cheery!

However the first time I was on a 3 class UA 767, that had 777 style ceiling that stopped after the lavs in Business, I peeked behind the curtain and it was so horrible. Actually, it hadn't occurred to me before exactly how bad OLD 767 ceilings and bins were. Like a tiny step up from a 707.
To Most the Sky is The Limit, For me, the Sky is Home.
 
LY777
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RE: AA 767 Overhead Bins

Thu Feb 20, 2014 9:09 pm

Quoting VC10er (Reply 30):
Actually, it hadn't occurred to me before exactly how bad OLD 767 ceilings and bins were. Like a tiny step up from a 707.

I have always found that the classic 767 cabin looked bad LOL
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