Quoting 777stl (Reply 90): they still haven't figured out how to give US elites op ups on AA metal due to IT related issues.. |
I recall there being a similar issue after the
UA/CO merger. Reciprocal E+ benefits for elites on both sides kicked in almost immediately, but I remember upgrades for
CO elites on
UA metal getting wonky for a while. Things seemed to settle down after the switch to Shares, but a few months later, I went through a stretch where I got slammed on every single complimentary upgrade...not even on the page. Everyone on
FT complained about it too. Turns out they were selling upgrades to kettles for as low as $10. That was AWESOME. They fixed it and things improved, but even this year as a 1K, I'm maybe only 75% at best on upgrades on flights to/from
PHX. When I was a Gold just two years ago, I never missed an upgrade out of
PHX. Ever. I think the merger created 50 billion elites, and the endless United MileagePlus Visa "Get it, and You're In!" folks don't help. You should see the "Priority Access" lanes on a weekday
IAD-
SFO flight. Last time I flew it, there were less than a dozen people in groups 3-5 on a full 752 with 160 on the upgrade list.
I know the
AA/US merger will create as many, if not more elites. Hopefully the same thing won't happen to you! If I can give any advice, I would say that when you see the first signs of trouble,
RUN AWAY! I gave
UA way too many chances to straighten out, and now I'm completely miserable. They've ruined the concept of elite status for me, and that seriously pisses me off. I would assume that Parker has taken note of the endless stream of failures at
UA and will try to avoid them, particularly when it comes to treatment of elites. Smisek is an asshole and thinks kettles pay the bills. Since a huge number of 1Ks and Global Services matched to
AA a year or two ago when they knew what was good for them (obviously I don't fit that bill), Parker would be foolish to throw away a chance at retaining a massive number of high value flyers from essentially three airlines. They may turn out to be the best airline for elites as long as they don't sink to
UA's and
DL's level.