oc2dc
Topic Author
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US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:12 pm

Apparently an Army Ranger traveling in his class A uniform on L-US from PDX-CLT requested the flight attendant hang his jacket so it wouldn't get wrinkled on his trip. The flight attendant refused claiming it was against company policy and that the coat closet was only for 1st class. An F passenger reportedly said he would give up his F seat to the Army Ranger in order for him to be able to hang up his jacket. The flight attendant became upset at the proposal.... Read/watch the story in the link.

http://www.wsoctv.com/news/news/loca...ways-flight-attendant-mistr/nhfgC/

US is taking a lot of heat on social media and in the national media as well for not accommodating the soldier. What do you think?

I've never flown US, but I can tell you that AA treats military members like kings and queens. I have seen them upgraded to first class on quite a few occasions and they are always allowed to board first. Hopefully AA will teach US something about this incident.
I'm not complaining, I'm critiquing...
 
B757capt
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:17 pm

Very sad. I hope this crew member gets serious sensitivity training at a minimum.

Should have been very easy to hang his uniform up.
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MaverickM11
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:29 pm

Quoting oc2dc (Thread starter):
US is taking a lot of heat on social media and in the national media as well for not accommodating the soldier. What do you think?

Sad that the entire country flips its lid when an airline mistakenly charges a soldier for a bag or doesn't hang up their coat. But mental health? Vet health? Suicides? Sexual assault? No one cares. It's the ultimate in stupid bumper sticker activism.
E pur si muove -Galileo
 
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Revelation
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:34 pm

Quoting B757capt (Reply 1):
Very sad. I hope this crew member gets serious sensitivity training at a minimum.

Why throw the employee under the bus when he/she was following the company's policy? If the intent was to allow military dress uniform coats in the closet it is pretty easy to train employees to do so, no?

Quoting B757capt (Reply 1):
Should have been very easy to hang his uniform up.

The article states that the first class coat closet already had four coats hanging there and it would not have been very easy to fit another coat in there.
Wake up to find out that you are the eyes of the world
The heart has its beaches, its homeland and thoughts of its own
Wake now, discover that you are the song that the morning brings
The heart has its seasons, its evenings and songs of its own
 
thaiflyer
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:38 pm

It is always good that we treat the soldiers with respect but at the same time nobody is above the law or company regulations.
It would be nice if the FA had hang up his uniform but it should not be taken granted.
 
peanuts
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:46 pm

Quoting MaverickM11 (Reply 2):

Right on!
Sadly, it's all about the optics nowadays.
 
777STL
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:46 pm

Quoting Revelation (Reply 3):
Why throw the employee under the bus when he/she was following the company's policy?

Well, if you read the article, it wasn't so much the policy she was citing as it was the spiteful attitude she had when doing so. It's also worth pointing out that the soldier didn't report this, other passengers that witnessed it contacted US.

In my experience, this sort of attitude is par for the course for PMUS crews.
PHX based
 
bobnwa
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:52 pm

Quoting oc2dc (Thread starter):
US is taking a lot of heat on social media and in the national media as well for not accommodating the soldier. What do you think?

Thisisn't a USor AA problem but was caused by a flight attendant with a chip on their shoulder towards both the airline and the public in general. The F/A should be ashamed of themself and consider seeking another job with minimal public contact
 
zanl188
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:52 pm

Quoting MaverickM11 (Reply 2):
Sad that the entire country flips its lid when an airline mistakenly charges a soldier for a bag

DoD reimburses the service member for excess bag charges. Service member just needs to claim on travel voucher, along with the rest of his/her travel expenses. Never understood why this was a big deal....
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JAAlbert
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 3:56 pm

Quoting 777stl (Reply 7):
In my experience, this sort of attitude is par for the course for PMUS crews.

I've flown US often domestically and find its flight attendants no worse than any other airline. Those I've encountered are typically friendly and professional.

This sounds like an unfortunate incident and I agree with Maverick that we'd all be a lot better off if the public became as riled up over the issues of Vet mental health and health care issues.
 
Beardown91737
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 4:06 pm

US allows uniformed military to board in an early group, but I don't think they also ask pax to let them off first like AA does.
135 hrs PIC (mostly PA-28) - not current. Landings at MDW, PIA, JAN.
 
peanuts
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 4:07 pm

Quoting 777stl (Reply 7):

But why chastise the entire carrier?
I've seen some huge rotten apples at DL, AA, UA ............
They're everywhere.
Everyone has an ego. Some just can't control theirs as well. It's not company specific.

Just curious, what's your beef?
 
N747PE
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 4:13 pm

Most of the flight attendants at AA/US are very wonderful people and make flying a real treat but there are a few bad apples out their. I wish the company could be more proactive in dealing with these few because they give the rest such an undeserved bad reputation
 
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readytotaxi
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 4:18 pm

From a UK POV I have always found that the USA does "customer service" better than most places on the globe, however I am always suprised by the number of people who work in a customer service orientated business who dislike the general public when there is a problem.

Quoting JAAlbert (Reply 10):
This sounds like an unfortunate incident and I agree with Maverick that we'd all be a lot better off if the public became as riled up over the issues of Vet mental health and health care issues.

Agreed, that applies to the UK too.

Quoting 777stl (Reply 7):
It's also worth pointing out that the soldier didn't report this, other passengers that witnessed it contacted US.

Good point.
you don't get a second chance to make a first impression!
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Revelation
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 4:25 pm

Quoting 777stl (Reply 7):
Well, if you read the article, it wasn't so much the policy she was citing as it was the spiteful attitude she had when doing so.

Thanks for pointing that out. I watched the video and it did not make that point as clearly as the written article.

Quoting bobnwa (Reply 8):
Thisisn't a USor AA problem but was caused by a flight attendant with a chip on their shoulder towards both the airline and the public in general.

How do you know that? It could have been someone having a bad day. I don't know about you, but that happens to me from time to time. For instance I just learned yesterday friend's sister is terminally ill and my boss has a medical issue and a project I'm associated is going to have more outsourcing and I'm sure it impacted my attitude at work yesterday but I think I'll be okay by Monday.

Quoting N747PE (Reply 13):
I wish the company could be more proactive in dealing with these few because they give the rest such an undeserved bad reputation

I imagine this particular FA is hearing about it.
Wake up to find out that you are the eyes of the world
The heart has its beaches, its homeland and thoughts of its own
Wake now, discover that you are the song that the morning brings
The heart has its seasons, its evenings and songs of its own
 
AAIL86
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 4:34 pm

Quoting Thaiflyer (Reply 4):
It is always good that we treat the soldiers with respect but at the same time nobody is above the law or company regulations.
It would be nice if the FA had hang up his uniform but it should not be taken granted.

You are exactly right. Unfortunately jingoism sells, this sounds like a knee-jerk media reaction to me. If its against company policy, hard to fault the F/A too much, unless he/she was rude about it.
The way to see by faith is to shut the eye of reason - Benjamim Franklin
 
oc2dc
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 5:32 pm

Quoting Revelation (Reply 3):
The article states that the first class coat closet already had four coats hanging there and it would not have been very easy to fit another coat in there.

The AA coat closet often fills up. I've noticed some FA's putting coats on the privacy wall that splits F and Y. . . It's called improvising or being a problem solver. . .

Quoting Beardown91737 (Reply 11):

US allows uniformed military to board in an early group, but I don't think they also ask pax to let them off first like AA does.

I've never heard AA ask people to let soldiers off the plane first...
I'm not complaining, I'm critiquing...
 
aluminumtubing
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 5:57 pm

As a Captain with AA, and as someone who has a son in the military, I can assure you this is a rare incident. The employees of US Airways/AA, go out of their way to treat military members with the utmost respect including upgrades when available. Of course most airlines do. I have seen the majority of our flight attendants go way above and beyond in caring for them. I have seen a few with political feelings/agendas, but they are a VERY rare exception.
 
evomutant
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 6:13 pm

I love America, and Americans (I married one!).

The fetishisistic adoration of everything military they have though, as exemplified by the fact this is even a story, will always be a mystery to me.
 
aluminumtubing
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 6:17 pm

Quoting evomutant (Reply 19):
The fetishisistic adoration of everything military they have though, as exemplified by the fact this is even a story, will always be a mystery to me.

We do not have fetishisistic adoration for everything military. What we do have (or should have) is respect for those who risk their lives to protect our freedoms, values, rights and way of life.
 
usflyer msp
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 6:22 pm

I have never understood this lets honor the soldiers mentality many Americans have. There is no draft, the military is the career path these individuals chose just like I chose mine in another industry. They are relatively well compensated considering the educational background and skill set many of them have and have excellent benefits including housing and health care. Why do they need special perks anywhere else? That is not to say that I don't appreciate the work the military does but I also appreciate my dentist, postal carrier, and barber but they don't seem to need special perks seemingly everywhere...

Rant Over

That said, this F/A could probably use a trip to charm school...(I'm gonna guess she is from Philly    )
 
Maverick623
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 6:27 pm

Quoting aluminumtubing (Reply 18):
I have seen a few with political feelings/agendas

The only prevelant political agenda is one to shame people into worshiping those in the military as some kind of god, to be above and beyond most rules that the little folk still have to follow.

Quoting aluminumtubing (Reply 20):
We do not have fetishisistic adoration for everything military.

Yes, we do.

Quoting aluminumtubing (Reply 20):
What we do have (or should have) is respect for those who risk their lives to protect our freedoms, values, rights and way of life.

No, that's not what you said. You said:

Quoting aluminumtubing (Reply 18):
utmost respect
Quoting aluminumtubing (Reply 18):
way above and beyond in caring for them.

BTW, we have far less freedom than we did 15 years ago... and it's getting worse.

Quoting usflyer msp (Reply 21):
the military is the career path these individuals chose

Exactly. And many service members will tell you the same: it's a job. The hardcore crowd that says you must bow down to them usually are people who have never lifted a finger in defense of this country.
"PHX is Phoenix, PDX is the other city" -777Way
 
aluminumtubing
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 6:34 pm

Quoting usflyer msp (Reply 21):
I have never understood this lets honor the soldiers mentality many Americans have.

Wow...Wow... I am speachless.

After reading the posts of us flyer map and maverick623, I have decided to say goodbye to airliners.net.
 
Maverick623
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:05 pm

Quoting aluminumtubing (Reply 23):

Wow...Wow... I am speachless.

After reading the posts of us flyer map and maverick623, I have decided to say goodbye to airliners.net.

Thank you for proving my point.

At no time did I say (nor do I believe) that service members don't deserve any respect. I slammed the idea that we should be expected to have slavish devotion to them.

Apparently that's too much for you to handle. That's too bad.
"PHX is Phoenix, PDX is the other city" -777Way
 
AWACSooner
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:10 pm

Quoting zanl188 (Reply 9):

DoD reimburses the service member for excess bag charges. Service member just needs to claim on travel voucher, along with the rest of his/her travel expenses. Never understood why this was a big deal....

From a guy in uniform, I wholeheartedly agree.

Now, to my Army brethren...why do many of you travel in uniform? On the USAF side, we've been told not to travel in uniform unless absolutely necessary (or you're just getting out of Lackland...and don't get me started on those guys getting comp'd first class upgrades).
 
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Spacepope
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:12 pm

Bad move by the FA. In this day of social media, it was just a matter of time the incident gets spread across the world.

Quoting aluminumtubing (Reply 23):
Wow...Wow... I am speachless.

After reading the posts of us flyer map and maverick623, I have decided to say goodbye to airliners.net.

If that's all it takes... don't let the door hit you on the way out.
The last of the famous international playboys
 
blueflyer
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:13 pm

Quoting evomutant (Reply 19):
The fetishisistic adoration of everything military they have though, as exemplified by the fact this is even a story, will always be a mystery to me.

It's not fetishistic adoration. If it was, we wouldn't allow soldiers and their families to live off food stamps below the poverty threshold, we would make sure our military forces have the equipment they need, not the equipment contractors and their stooges in Congress want them to have, we would demand competent leadership and appropriate funding for the Veterans' Affairs administration, etc...

Instead we show our appreciation through well-meaning gestures that don't cost us much time, effort or treasury, such as wrapping a yellow ribbon around a tree or giving up a seat in first class, because we think that's what expected of us, and it should absolve us from having to do the harder but more meaningful gestures. It's nice and expedient, but not fetishistic, just politically correct.

Quoting mayor (Reply 24):
So, your solution, obviously, is to kill them before they can become a problem? That's a SOLUTION?

And then we wonder why we can't have reasoned conversations.
The Trump/Johnson special relationship: Special people on both sides of the Atlantic
 
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Mortyman
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:41 pm

Quoting aluminumtubing (Reply 23):
Wow...Wow... I am speachless.

After reading the posts of us flyer map and maverick623, I have decided to say goodbye to airliners.net.

You're gonna cancel Your membership to this site because of the views of some fellow posters ? I thought you guys had freedom / freedom of Speech over there ... ? Not very honarable to dismiss what those brave soldiers of yours are fighting for now is it ?

On another note ...


Let me ask ..., does American carriers also honor foreign soldiers who happen to fly on US carriers ? Soldiers who have fought side by side with your countrymen ? I don't expect that they would do such a thing, but considering the respect americans have for thier soldiers I just wanted to ask. Soldiers seem to get far more respect in the US than for instance Norway.


and just for the record, I have alot of respect for your men and women in uniform who has served and are currently serving.

[Edited 2014-10-11 12:43:54]
 
catiii
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:45 pm

Quoting evomutant (Reply 19):

As eloquently put above, we honor them for volunteering to protect our way of life.

[quote=usflyer msp,reply=21][quote]

Relatively well compensated given their educational background? Huh? First of all, I'd like to see how you're comparing the pay rates for, say, combat infantry, because I'm pretty sure that's a specialized vocation. In fact a large number of military occupations have no civilian equivalent. For example, Army and Marine Corps infantry or Navy antisubmarine warfare specialists are occupations that would be difficult to compare in the civilian workforce.

But, having said that, on whole the U.S. military is far better educated than the American population it defends, according to DOD:

82.8% of U.S. military officers in 2010 had at least a bachelor%u2019s degree (compared to 29.9 percent of the general population).

93.6% of enlisted soldiers had at least a high school diploma, compared to 59.5% of America.

So while you may think that the military are just a bunch of dumb high school dropouts who should be glad to be there are who are overpaid, the facts don't bear that out.

Regarding your dentist and barber, do they put their lives in harm's way for you voluntarily? To compare, say, a US Marine in Afghanistan to your dentist shows a stunning lack of awareness of what the military is and does. And if you choose to come back and say that you are, in fact, of what the military is and does and that you stand by your comparison, then you probably ought to be ashamed of yourself.
 
catiii
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 7:47 pm

Quoting AWACSooner (Reply 26):

The new wear and appearance guide came out in March. No more travel in combat uniforms except enroute to or from combat deployment...
 
lhrnue
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:04 pm

Quoting aluminumtubing (Reply 20):
We do not have fetishisistic adoration for everything military. What we do have (or should have) is respect for those who risk their lives to protect our freedoms, values, rights and way of life.

Disagree with the first sentence.
Agree with the second sentence. However that still doesn't mean a uniform jacket of an Army Ranger need to make it on national TV.

Btw, what happen to the principle of order and obedience. On the aircraft the FA is the higher ranked person (also wearing a uniform) and in charge, surely a bright Army Ranger understands that.
 
kl911
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:06 pm

Sorry, but a soldier on private business is just a regular passenger. If he was at work he wouldn't fly commercial right? And why would he wear a uniform when not working?
 
Capt.Fantastic
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:07 pm

As US/AA get closer to becoming one company, the clash of cultures will cause more such incidents.
 
iad2cdg
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:11 pm

As a military guy, I would totally agree that there is "fetishistic adoration of all things military" in the US. The cynic in me thinks that by professing their utmost adoration for all things military and engaging in extravagant displays of patriotism, it absolves people of having to make real sacrifices themselves to support the troops. Want to help a vet? Ask the major sports leagues to redirect their budget for ginormous flags to job training programs and housing for homeless vets. Ask your elected representatives to raise your taxes so that we can properly fund the VA and pay their medical personnel salaries that are competitive with academic and private practice medicine so that they can fill all their empty slots. Make a sizable donation to the USO.

I joined the military because I like airplanes and to pay for college, pure and simple. Most of my friends had similar motivations. It's one career path among many and we chose it. For many of us, it's far less hazardous than being a wilderness firefighter, Alaska bush pilot, or oil rig worker. It's fewer hours in the office than an inner city high school teacher, emergency room nurse, or airline flight/cabin crew. For a few of us, however, it is much more hazardous and time consuming. Those few deserve the adulation and respect that is lavished willy-nilly on all things uniformed, but make it meaningful respect. Fewer American flag lapel pins on TV hosts and politicians, more resources for post-deployment counseling,
 
PRAirbus
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:29 pm

This is a classic example of lack of common sense and following rules versus guidelines; bad!
 
777STL
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:42 pm

Quoting peanuts (Reply 12):
Just curious, what's your beef?

I live in PHX so I usually end up flying them a lot, especially now that they're in the AA fold. Prior to the merger, I never really had any problem with the AA crews. I've had several bad experiences with US cabin crew, mostly in regards to their attitude.
PHX based
 
usflyer msp
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:49 pm

Quoting catiii (Reply 30):
Relatively well compensated given their educational background? Huh? First of all, I'd like to see how you're comparing the pay rates for, say, combat infantry, because I'm pretty sure that's a specialized vocation. In fact a large number of military occupations have no civilian equivalent. For example, Army and Marine Corps infantry or Navy antisubmarine warfare specialists are occupations that would be difficult to compare in the civilian workforce.

Umm No.

There have been many studies that show that the military is very well compensated vs the civilian counterparts...plus they receive free education/training which most civilians do not (i.e no debt). See:

http://hamptonroads.com/2014/06/mili...n-outpacing-civilians-it-justified
http://work.chron.com/civilian-pay-vs-military-pay-20880.html
http://www.govexec.com/pay-benefits/...02/military-vs-civilian-pay/41218/
http://armymagazine.org/2014/04/15/soldier-pay-how-much-is-enough/
http://usmilitary.about.com/cs/joiningup/a/recruiter5_2.htm

Quoting catiii (Reply 30):
82.8% of U.S. military officers in 2010 had at least a bachelor%u2019s degree (compared to 29.9 percent of the general population).

That's great but virtually 100% of management (private equivalent to officers) in the private sector have bachelor degrees. Plus most of the officers had their degrees paid for by the taxpayers. This actually helps make my point.

Quoting catiii (Reply 30):

93.6% of enlisted soldiers had at least a high school diploma, compared to 59.5% of America.

Once you factor out immigrants and elderly people, the HS Diploma rate in the US is 88%. What kind of job does a 19 yo with a HS diploma have in your community? Probably not one making $1600 per month (the lowest pay grade in the military) plus housing, clothing, cost of living, and food allowances!

Military pay has outpaced civilian pay to the point where the CBO and Congress is starting to feel the need to address it...
http://budget.house.gov/news/documentsingle.aspx?DocumentID=364048

Quoting catiii (Reply 30):
So while you may think that the military are just a bunch of dumb high school dropouts

Your words not mine

Quoting catiii (Reply 30):
who should be glad to be there are who are overpaid, the facts don't bear that out.

Actually the facts do show that they are well compensated vs. the civilians jobs they would have (the main exception is military IT people)

Quoting catiii (Reply 30):
Regarding your dentist and barber, do they put their lives in harm's way for you voluntarily? To compare, say, a US Marine in Afghanistan to your dentist shows a stunning lack of awareness of what the military is and does. And if you choose to come back and say that you are, in fact, of what the military is and does and that you stand by your comparison, then you probably ought to be ashamed of yourself.

They provide services that I am paying just like the military does (via my tax dollars). Once you take away all of the emotion and hysteria it is a very apt comparison...
 
usflyer msp
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 8:51 pm

Quoting iad2cdg (Reply 35):
As a military guy, I would totally agree that there is "fetishistic adoration of all things military" in the US. The cynic in me thinks that by professing their utmost adoration for all things military and engaging in extravagant displays of patriotism, it absolves people of having to make real sacrifices themselves to support the troops. Want to help a vet? Ask the major sports leagues to redirect their budget for ginormous flags to job training programs and housing for homeless vets. Ask your elected representatives to raise your taxes so that we can properly fund the VA and pay their medical personnel salaries that are competitive with academic and private practice medicine so that they can fill all their empty slots. Make a sizable donation to the USO.

I joined the military because I like airplanes and to pay for college, pure and simple. Most of my friends had similar motivations. It's one career path among many and we chose it. For many of us, it's far less hazardous than being a wilderness firefighter, Alaska bush pilot, or oil rig worker. It's fewer hours in the office than an inner city high school teacher, emergency room nurse, or airline flight/cabin crew. For a few of us, however, it is much more hazardous and time consuming. Those few deserve the adulation and respect that is lavished willy-nilly on all things uniformed, but make it meaningful respect. Fewer American flag lapel pins on TV hosts and politicians, more resources for post-deployment counseling,

This I can definitely agree with...
 
dumbell2424
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 9:02 pm

AA has issued an apology on their Facebook

Quote:
As a veteran, a Captain for American and the senior manager of American Airlines Veterans and Military Initiatives Programs, I would like to offer my sincere apology to the military service member and his fellow passengers who encountered an unfortunate situation earlier this week in which a decorated member of the military was prevented from placing his uniform in the closet, particularly because it is not indicative of the core values of our airline.
 
Kiwirob
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 9:02 pm

TBH I don't get the big deal, why should a soldier be treated any better or worse then anyone else. The sense of entitlement service personal and first responders in the US have is ridiculous.
 
zanl188
Posts: 3720
Joined: Sat Oct 21, 2006 9:05 pm

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 9:17 pm

Quoting AWACSooner (Reply 26):
From a guy in uniform, I wholeheartedly agree.

Now, to my Army brethren...why do many of you travel in uniform? On the USAF side, we've been told not to travel in uniform unless absolutely necessary (or you're just getting out of Lackland...and don't get me started on those guys getting comp'd first class upgrades).



On the other hand I have seen US service members try to beat the excess baggage fee, with non US carriers, by saying "I'm authorized excess baggage in my orders". yeah like Air Zimbabwe cares . Some folks are just lazy I guess, pay the fee get reimbursed later.

Flying in uniform shouldn't be an issue... Gate agents & FAs know who's flying on military fares - when on TDY or CED orders anyway...
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tootallsd
Posts: 493
Joined: Fri Apr 28, 2006 11:02 pm

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 9:21 pm

Quoting aluminumtubing (Reply 20):
Quoting evomutant (Reply 19):
The fetishisistic adoration of everything military they have though, as exemplified by the fact this is even a story, will always be a mystery to me.

We do not have fetishisistic adoration for everything military. What we do have (or should have) is respect for those who risk their lives to protect our freedoms, values, rights and way of life.

No, we do. It's crazy.
 
smokeybandit
Posts: 1076
Joined: Mon Mar 17, 2014 3:24 pm

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 9:32 pm

Quoting Revelation (Reply 3):
The article states that the first class coat closet already had four coats hanging there and it would not have been very easy to fit another coat in there.

Then it should have been pretty easy for the FA to simply say the closet was already full
 
ozark1
Posts: 825
Joined: Fri Mar 03, 2006 4:38 am

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 10:55 pm

Quoting oc2dc (Thread starter):
I've never flown US, but I can tell you that AA treats military members like kings and queens

      AA certainly does an outstanding job at this. The military are greatly respected.
Sounds like a bad apple, and they are at every carrier. Time to find a new career.
 
AA767400
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 11:00 pm

Quoting aluminumtubing (Reply 20):
What we do have (or should have) is respect for those who risk their lives to protect our freedoms, values, rights and way of life.

Respect should be for everyone, not just military personnel.

Quoting catiii (Reply 30):
As eloquently put above, we honor them for volunteering to protect our way of life.

Protect our way of life? That was true in WW1/WW2. Vietnam, Korea, Iraq, and Afghanistan? Not so much!

Quoting iad2cdg (Reply 35):
As a military guy, I would totally agree that there is "fetishistic adoration of all things military" in the US. The cynic in me thinks that by professing their utmost adoration for all things military and engaging in extravagant displays of patriotism, it absolves people of having to make real sacrifices themselves to support the troops.

Exactly! It's all about this adoration for those that do, because most Americans don't want to get off their lazy butts and serve. Not to mention the current war fiasco.

Don't get me started. I could see these F class passengers going crazy over this. How dare you! He's protecting your butt!  
"The low fares airline."
 
UALWN
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Joined: Mon Jun 01, 2009 3:27 pm

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 11:05 pm

Quoting evomutant (Reply 19):
The fetishisistic adoration of everything military they have though, as exemplified by the fact this is even a story, will always be a mystery to me.

Spot on.

Quoting aluminumtubing (Reply 20):
What we do have (or should have) is respect for those who risk their lives to protect our freedoms, values, rights and way of life.

We should respect everybody, don't you think? Including, but not limited to, military personnel, firefighters, policemen, doctors, nurses, teachers, etc. Many of those also risk their lives to protect us. They all do it voluntarily, though. It's their job. And yet, of all those, only military personnel can, for instance, board the plane first. Weird. I have not seen anything like that anywhere outside the US. But maybe it happens somewhere else too.
AT7/111/146/Avro/CRJ/CR9/EMB/ERJ/E75/F50/100/L15/DC9/D10/M8X/717/727/737/747/757/767/777/787/AB6/310/32X/330/340/350/380
 
777STL
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RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 11:08 pm

Quoting AA767400 (Reply 46):
Protect our way of life? That was true in WW1/WW2. Vietnam, Korea, Iraq, and Afghanistan? Not so much!

9/11 didn't affect our way of life? That's why we went over to Afghanistan and severely disabled Al Qaeda.

At any rate, you can still support the troops while disagreeing with the policy makers. They didn't choose to go over there.
PHX based
 
wjcandee
Posts: 7928
Joined: Mon Jun 05, 2000 12:50 am

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 11:11 pm

Quoting bobnwa (Reply 8):
Thisisn't a USor AA problem but was caused by a flight attendant with a chip on their shoulder towards both the airline and the public in general. The F/A should be ashamed of themself and consider seeking another job with minimal public contact

   Exactly. You can enforce almost any policy with no repercussions if you're gracious about it. But to say "My company says I don't have to do it so I'm not going to do it" gives a good insight to a person.

Not only was the original decision not a good one, but it takes a certain personality not to recognize that something is amiss and reevaluate one's conduct when multiple First Class passengers offer to give up either their seat or their space in the coat closet or both to accommodate the guy, and still to dig one's heels in.

Quoting MaverickM11 (Reply 2):
Sad that the entire country flips its lid when an airline mistakenly charges a soldier for a bag or doesn't hang up their coat. But mental health? Vet health? Suicides? Sexual assault? No one cares. It's the ultimate in stupid bumper sticker activism.

All of these are important issues, but some are easier to do things about than others. And while we need to address all of them, the public rarely has a one-on-one opportunity to fix even the little stuff, so they take the opportunity to do so. And most people react the way they do today because they are also compensating for the absolutely-disgraceful way we treated the soldiers that returned from Vietnam.
 
kl911
Posts: 3981
Joined: Mon Jul 21, 2003 1:10 am

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 11:14 pm

Quoting 777stl (Reply 48):
9/11 didn't affect our way of life?

It didn't affect mine... just saying.. Nobody forces anyone to become a soldier. It's a choice.
 
777STL
Posts: 2770
Joined: Mon Dec 13, 2004 8:22 am

RE: US/AA Facing Media Backlash After Military Spat

Sat Oct 11, 2014 11:18 pm

Quoting kl911 (Reply 50):
It didn't affect mine... just saying.. Nobody forces anyone to become a soldier. It's a choice.

Greece is also fairly irrelevant on the global stage. Obviously that was more of a US-centric comment.
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