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KarelXWB
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EY: A380 Residence Already Booked

Tue Nov 11, 2014 9:51 pm

Seems that people are indeed going to try the EY Residence:

Quote:
The $20,000 ‘Residence’ suite on Etihad Airways first Airbus Group A380 superjumbo, featuring three rooms and a dedicated butler, is already sold out for the initial 10 flights, the Gulf carrier said.

“We’ve been quite happy with the takeup,” Hogan said at an industry conference. “There’s a market there.” The price charged for the sole Residence berth on each A380 will cover a one-way, eight-hour trip only, while permitting dual occupancy.

Via Bloomberg
http://www.bloomberg.com/news/2014-1...-section-on-a380-is-booked-up.html

There was some doubt if EY would be able to sell its Residence product. Now who are the people that buy those tickets?
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B777LRF
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 10:12 pm

Quoting KarelXWB (Thread starter):
Now who are the people that buy those tickets?

Locals who can't quite afford a Challenger.
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karadion
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 10:13 pm

Quoting B777LRF (Reply 1):
Locals who can't quite afford a Challenger.

Or can afford a Challenger but can't maintain a staff.
 
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Miami
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 10:16 pm

Quoting KarelXWB (Thread starter):
Now who are the people that buy those tickets?

Me.. But I haven't bought mine just yet.
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CALMSP
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 10:21 pm

Quoting KarelXWB (Thread starter):

well, did anyone honestly think the first few flights wouldn't sell? The real question is the long term stability of constantly selling this product.
 
ALAfly
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 10:48 pm

Very interesting. So the Residence for the price for two people is the same?

For those that haven't seen images: Pic's and Video on Etihad.com

Quoting Miami (Reply 3):
Me.. But I haven't bought mine just yet.

Nice, so will see another interesting TR from you  
 
TC957
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 10:49 pm

There was a full-size example of the Residence on the Etihad stand at the recent World Travel Market, and I got a decent look at it and nosey around. I think to call it a 3 room apartment is a bit much, it's a private lounge and a bedroom with double bed, separated by a walk-in wardrobe and private bathroom and other storage spaces. The personal butler sits on a little stool with a table outside the sliding doors.
There was one of the 12 appointed flying butlers present and I asked her how she was chosen. Apparently more than 1000 crew applied and as she had service industry experience outside EY and was also an EY 1st class cabin crew member.
And she came from - Southport.
Incidentally, the Residence costs the same if one person or two are occupying it, the second person just paying the airport taxes & fees.
 
georgiaame
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RE: EY: A380 Residence Already Booked

Tue Nov 11, 2014 11:28 pm

I just had 2 great Premium Economy flights with Virgin Atlantic this week. Didn't cost $20K. Service was great, food good. Had no need of a butler. The scotch could have been better. Great shower after landing. Oh, I forgot to mention. A great bacon sandwich in the lounge for breakfast. Coming and going. Will Etihad do a bacon sandwich for that price? I didn't think so.
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mugler
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:41 am

Quoting georgiaame (Reply 7):
Will Etihad do a bacon sandwich for that price? I didn't think so.

That's why they have chefs on board  
 
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jetjack74
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:49 am

Quoting KarelXWB (Thread starter):
Now who are the people that buy those tickets?

Guests of the royal family
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:55 am

Quoting Mugler (Reply 8):

I don't think EY (or EK for that matter) will do a bacon sandwich at any price!!! QF customers on SYD/MEL-LHR lost bacon from the breakfast menu following the EK alliance.
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 4:30 am

Quoting Karadion (Reply 2):
Or can afford a Challenger but can't maintain a staff.

Or don't want to. Seriously, why pay to maintain a jet if it is only used every so often.

Ten flights is an ok start. But what is the sales factor the first 90 days?


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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 4:42 am

Quoting tullamarine (Reply 10):
QF customers on SYD/MEL-LHR lost bacon from the breakfast menu following the EK alliance.

Really? QF doesn't have to keep Halal. Even EK serves non-Halal options; they have alcohol on all non-Saudi flights I believe.
 
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VCEflyboy
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 4:57 am

My doubt was not that they couldn't sell $20,000 tickets AUH LHR.
My doubt was they couldn't sell $50,000 tickets AUH SYD.
Personally I think there are very few destinations that can sustain that kind of product from AUH.
My guess is GVA, JFK, RUH... Maybe CDG.. SYD is not the first destination that jumps to my mind.
 
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kanban
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 6:23 am

here's what I find odd.. how many months have the residences been advertised to the select clientele and only 10 have been booked (or are there more than one on each plane) so what percentage of the flights will have this space vacant?

also maybe I'm weird but I like to look out the windows at the terrain, or clouds or what ever.. but these appear to be isolation chambers with a huge screen shoved in ones face.. even if I could afford it, I'd sit in an area where there are windows and people to learn from.. otherwise the trip no longer is the experience, it's just dead time to the destination.
 
atal17
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 7:33 am

Quoting kanban (Reply 14):

There are two residence suites, that are making use of the dead space in the A380.
 
txlbased
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:32 am

Quoting lightsaber (Reply 11):
But what is the sales factor the first 90 days?

that´s what I wonder too. selling this product on it´s first flights is not a challenge. but keeping the capacity utilisation AND yields high - that´s quite more challenging.

Quoting KarelXWB (Thread starter):
Now who are the people that buy those tickets?

people who can afford it. probably not those who have their own (long range) biz jet, but those who prefer travelling the "uppest class", maybe also for prestigues reasons. I have no idea how many miles are needed for getting an upgrade from First Class to Residence Class, but I guess a lot of miles will flow down the river in the next few weeks  
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kanban
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:46 am

Quoting atal17 (Reply 15):
that are making use of the dead space in the A380.

you mean everything behind the cockpit and above the cargo holds      
 
SYDSpotter
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:47 am

Quoting KarelXWB (Thread starter):
Now who are the people that buy those tickets?

Very high worth individuals (who can't afford their own private jet - Hey, they need to save face somehow  , any royals/elites and celebrities. I reckon such a product would do well on say a LAX-NYC or a LAX-LHR where you get a lot of the celeb traffic, but AUH (with all due respect) isn't a destination for many of those celebs likely to fly it. As for demand re: SYD-AUH, not much to be honest, $50,000 ain't pocket change and I think someone mentioned before that you couldn't upgrade with miles.
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txlbased
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:53 am

Quoting SYDSpotter (Reply 18):
mentioned before that you couldn't upgrade with miles.

i didn´t know that. anyway, there are a lot of frequent First Class EY travellers out there. Why on earth do they not have the possibility to upgrade? Not even once a year? That´s a pitty for them.
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:54 am

Quoting georgiaame (Reply 7):
Will Etihad do a bacon sandwich

  

Quoting tullamarine (Reply 10):
QF customers on SYD/MEL-LHR lost bacon from the breakfast menu following the EK alliance.

  

Quoting DolphinAir747 (Reply 12):
Even EK serves non-Halal options

No they don't. All EK meals are prepared Halal.
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LH422
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:56 am

Quoting atal17 (Reply 15):
There are two residence suites, that are making use of the dead space in the A380.

Just one, the first class restrooms are on the starboard side. http://www.etihad.com/Documents/Expe...magined/Seatmap/A380-seatmap-1.jpg

Quoting VCEflyboy (Reply 13):
My doubt was they couldn't sell $50,000 tickets AUH SYD.

That's the return price for up to two people.
 
 
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Coal
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 10:27 am

Quoting SYDSpotter (Reply 18):
I think someone mentioned before that you couldn't upgrade with miles.

That's what SQ said of their Suites product a few years back, and nowadays you can buy a J ticket and upgrade to R (Suites) for about RMB7,000 (~USD1,150) PEK-SIN.

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r2rho
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 12:27 pm

The Residence is a bold and risky move by EY but it is potentially going in the right direction: the problem with current 1st class is that the people sitting in it aren't paying for it, and the people who used to pay for it now fly private. Most airlines are answering by eliminating 1st class altogether, and are mostly right as not all markets can sustain it. EY is doing the opposite: with the Residence it is trying to win back some of the customers who "defected" to private jets. Now, let's see how it works out long-term once the novelty factor is over.
 
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yellowtail
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 1:11 pm

one element left out of the below statement is price...

Quoting KarelXWB (Thread starter):
Quote:
The $20,000 ‘Residence’ suite on Etihad Airways first Airbus Group A380 superjumbo, featuring three rooms and a dedicated butler, is already sold out for the initial 10 flights, the Gulf carrier said.

They may have been sold….but did they get full price our were they sold at $1 to get the press that it was sold. a crowd often begets a crowd.
When in doubt, hold on to your altitude. No-one has ever collided with the sky.
 
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BaconButty
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 2:21 pm

Quoting tullamarine (Reply 10):
I don't think EY (or EK for that matter) will do a bacon sandwich at any price!!! QF customers on SYD/MEL-LHR lost bacon from the breakfast menu following the EK alliance.

I finally understand the true horrors of globalization.
Down with that sort of thing!
 
nsimhamb
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 2:40 pm

I am currently booked in a EY Residence for a flight early next year. Unfortunately, I won't be able to make a trip report due to me flying with an important client. But, I don't think the hype will last long enough for it to sustain. I think it will lose some aspects of its promised venture.



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Aquila3
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:00 pm

Quoting BaconButty (Reply 26):
I finally understand the true horrors of globalization.

Is there any airline that serves porc (OMG! I have really written it! ) at all?
FWIK even Alitalia stopped to serve sandwiches with Prosciutto Crudo a while a go, replacing it with more politically correct chicken/turkey slices.
Any chance to get a real "stelze" or a "wiener" on LH or OS first class?
Joking apart, the food is still a decision factor for some of us when we book some luxury service, being it a flight, a hotel, or a vacation.
Not sure I will spend 20K for being forced to eat "Halal" or what ever another culture thinks I should eat. And yes, food is culture, at least in Italy.
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travelavnut
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:09 pm

Quoting nsimhamb (Reply 27):

I am currently booked in a EY Residence for a flight early next year. Unfortunately, I won't be able to make a trip report due to me flying with an important client. But, I don't think the hype will last long enough for it to sustain. I think it will lose some aspects of its promised venture.

You're going to share the Residence with an important client? Must be a real important client than  
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JAGflyer
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:35 pm

Quoting SYDSpotter (Reply 18):
I reckon such a product would do well on say a LAX-NYC

Nobody is going to fork out five-digits to fly between NYC and LAX on a commercial airline. It's a 5 hour flight. we're talking about here.
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Faro
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 3:59 pm

Quoting CALMSP (Reply 4):
Quoting KarelXWB (Thread starter):

well, did anyone honestly think the first few flights wouldn't sell? The real question is the long term stability of constantly selling this product.

Maybe not EY management themselves, but local rulers love gimmickry, especially if it allows them to claim a 'first'. Give it a year or two and the product will most likely be dismantled...


Faro
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JAAlbert
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 4:07 pm

The residence is a novelty item for very wealthy folks who like to brag a bit. Travel businesses of all sorts are rushing to provide for these sorts of travelers - offering over-the-top hotels, cruises, travel packages - and airline suites - for these types.

Being firmly planted among the 99%, its irksome sometimes that so much emphasis is placed on such products while the rest of us toil in cattle car surroundings.
 
Motorhussy
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 4:29 pm

Quoting ALAfly (Reply 5):
Very interesting. So the Residence for the price for two people is the same?

Will EY allow a male couple to book The Residence? Or for that matter, a female couple?

Will the likes of Elton John and David Furness fly them for example, or the Apple CEO Tim Cook and his partner?

Regards
MH
come visit the south pacific
 
ytz
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 6:29 pm

Quoting motorhussy (Reply 33):
Will EY allow a male couple to book The Residence? Or for that matter, a female couple?

Why not?

You aren't really supposed to be engaging in nookie onboard. And that rule would apply just as much to a hetero couple as a homo couple.

Quoting tullamarine (Reply 10):
QF customers on SYD/MEL-LHR lost bacon from the breakfast menu following the EK alliance.

Curious that QF would surrender that point. Would QF really have that many defectors from EK that getting of bacon across the flights is a necessity?

Quoting JAAlbert (Reply 32):
Being firmly planted among the 99%, its irksome sometimes that so much emphasis is placed on such products while the rest of us toil in cattle car surroundings.

Indeed. And not just that. People defend such practices to the hilt citing the all important yield as an excuse to treat Y pax like trash.

In any event, I think part of the rationale for "The Residence" will be the fact that it does accomodate two passengers, bringing the average cost per passenger down. It also counts as a commercial flight, while maintain max separation from the other proles onboard. So it's less ostentatious than a private bizjet. In this age, where the gliterrati need to at least make a token effort at looking like they care, not taking the private jet and flying "commercial" can show that they care. Though of course, their experience is nothing like yours or mine. And they are paying 20 times the fare we are for a return tix on LHR-SYD.

I can see this being popular to all sorts of cities beside LHR and SYD. I toss PEK, PVG, HKG and JFK on that list.
 
Qantasistheway
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 6:45 pm

Quoting motorhussy (Reply 33):
Will EY allow a male couple to book The Residence? Or for that matter, a female couple?

Will the likes of Elton John and David Furness fly them for example, or the Apple CEO Tim Cook and his partner?

Regards
MH

The Residence occupants have the ability to have their own door to the aircraft blocked off and can choose to arrive before all other guests or after. Also, their names will not be available on the regular flight manifests, and effectively only the butler (who being trained by The Savoy will uphold complete confidentiality) and the pilots/captain will know who is occupying the Residence. In terms of privacy, that's about as private as it gets and Etihad being a profit driven company will surely not deny a homosexual couple, after all a lot of money is at stake. If however somebody has an issue with the policies of the UAE in regards to their rules on homosexuality, they'd probably steer clear of Etihad and Emirates - similar to the boycott that Steven Fry has boycotted the Dorchester due to the ownership by the Sultan of Brunei.
 
Motorhussy
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 8:23 pm

Quoting Qantasistheway (Reply 35):
If however somebody has an issue with the policies of the UAE in regards to their rules on homosexuality, they'd probably steer clear of Etihad and Emirates - similar to the boycott that Steven Fry has boycotted the Dorchester due to the ownership by the Sultan of Brunei.

So the UAE's laws on homosexuality are not enforceable on board? And thank you btw for that comprehensive and well considered answer.
come visit the south pacific
 
rampbro
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 9:26 pm

Quoting ytz (Reply 34):
You aren't really supposed to be engaging in nookie onboard.

If I paid 20k for what is basically a flying hotel room, you'd better believe I'd squeeze in a slip and tickle at FL350.

To me, the Residence product is the difference between owning a Citation/Lear and a G6/Global Express, or just owning a Citation/Lear.

Quoting JAGflyer (Reply 30):

I've heard LH's Senator class fare is into five digits across the Atlantic, and they sell that even out of smaller markets like YUL. I think you may underestimate the pocket-hole burning abilities of large sums of moolah my friend.
 
ytz
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 9:43 pm

Quoting Faro (Reply 31):
Give it a year or two and the product will most likely be dismantled...

The space is not very usable. That's why EY was smart to turn it into a special class. They won't dismantle it. They'll just adjust the pricing.
 
Motorhussy
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 9:45 pm

Quoting ytz (Reply 38):
They'll just adjust the pricing.

And then the level of service to equate to that price.
come visit the south pacific
 
ytz
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 9:52 pm

Quoting rampbro (Reply 37):
If I paid 20k for what is basically a flying hotel room, you'd better believe I'd squeeze in a slip and tickle at FL350.

What official policy is and what that private butler will allow are two different things.

In any event the question was regarding two homosexual passengers boarding. With official policy disallowing sexual activity on aircraft, the orientation of the passengers becomes a moot point.

Unless, EY wants to pull a Branson and admit that is a way for passengers to get "lucky".
 
ytz
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 10:13 pm

EY turned undesirable space into revenue yielding space. As long as The Residences get booked on the same frequency as the rest of their F cabins, they are laughing, all the way to the bank.

They just have to make more money than selling 2 F tickets on each sector. Given that F is $10k for LHR-SYD, they need half the occupancy of F to break even on revenue.

They'll be making bank on this.

And you can bet there will be odd very loyal F customer spontaneously upgraded to The Residence, which should work well for retaining regular F class pax.

I fully expect EK and QR will follow suit with similar ideas.

From a pax perspective, 2X the price of an F tix per pax is not that much for people who can afford it, especially given the enhanced privacy. It's only crazy expensive to us regular folk. To the private jet crowd, this is way more comfortable space than their own aircraft at a fraction of the price. Would $40 000 get a Citation from SYD-LHR? And how many stops would it have to make? That's the competition.

Quoting rampbro (Reply 37):
To me, the Residence product is the difference between owning a Citation/Lear and a G6/Global Express, or just owning a Citation/Lear.

Exactly. There's huge differences even within the private jet club. How many can afford to own and service an aircraft with global reach? The Residences split the difference. The privacy and comfort of your Citation. The global reach you can't afford. The only tradeoff is convenience. You leave when the airline is scheduled, not at your convenience.

[Edited 2014-11-12 14:35:00]
 
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 10:34 pm

Quoting DolphinAir747 (Reply 12):
Really? QF doesn't have to keep Halal. Even EK serves non-Halal options; they have alcohol on all non-Saudi flights I believe.

The issue is that you'll have trouble even procuring pork in a Muslim country. It's not so much that it's illegal, but rather that it's unavaialble. Alcohol, on the other hand, is usually available.
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ytz
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 10:36 pm

Quoting DocLightning (Reply 42):
The issue is that you'll have trouble even procuring pork in a Muslim country. It's not so much that it's illegal, but rather that it's unavaialble. Alcohol, on the other hand, is usually available.

I doubt that EY will advertise it, but I'm sure a quick call to the butler prior to boarding will ensure a proper stock of beacon onboard.
 
SYDSpotter
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 11:24 pm

Quoting JAGflyer (Reply 30):
Nobody is going to fork out five-digits to fly between NYC and LAX on a commercial airline. It's a 5 hour flight. we're talking about here.

But I think a cashed up celebrity would. If people are willing to splash out $20,000 on a 8 hr flight, I'm sure there would celebs who would shell out $10,000 for a 5 hr flight. We're talking about an extremely limited market for sure, but I'm sure someone would bite.
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SQueeze
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 11:46 pm

Quoting finn350 (Reply 22):
Here is a nice background story of the EY cabin design

http://thedesignair.net/2014/06/02/f...tihads-a380-design-journey-part-1/
http://thedesignair.net/2014/06/19/f...tihads-a380-design-journey-part-2/

Is it me or what, i have the impression of claustrophobia in these supposedly-uberluxe cabins. No windows in the Residence? The concept of the cabin is so drastically different than what we normally see, I cannot sense where is it located. If it is occupying the corner which TG A380 used as a lounge, then that space has no windows. So it's like sitting in the middle Suites of SQ with all doors closed throughout the flight? That is bad. At least on SQ, it won't be enclosed throughout the flight and there are glimpses of daylight periodically and especially on take off and landing. Also not sure if those rear-facing First Class Suites will be popular although personally I have no issue.

Quoting Aquila3 (Reply 28):
Is there any airline that serves porc (OMG! I have really written it! ) at all?

I have pork all the time with SQ.

Quoting Faro (Reply 31):
Maybe not EY management themselves, but local rulers love gimmickry, especially if it allows them to claim a 'first'. Give it a year or two and the product will most likely be dismantled...

Not dismantled, it will be marketed as First Class, redeemable at the First Class rate, and service adjusted accordingly. They will be going down the path of SQ Suites. But then SQ is very money-minded and there is no pocketless backing. I still think EY has a better shot.

Quoting ytz (Reply 34):
In any event, I think part of the rationale for "The Residence" will be the fact that it does accommodate two passengers, bringing the average cost per passenger down.

This is also a new revelation to me. Then the price is actually not that outrageous by the standards of some people.
 
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lightsaber
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RE: EY: A380 Residence Already Booked

Wed Nov 12, 2014 11:59 pm

Quoting BaconButty (Reply 26):

Quoting tullamarine (Reply 10):
I don't think EY (or EK for that matter) will do a bacon sandwich at any price!!! QF customers on SYD/MEL-LHR lost bacon from the breakfast menu following the EK alliance.

I finally understand the true horrors of globalization.

   Considering your username, that is one of the best comments here on a.net!


Everything is better with bacon.  

Lightsaber
Flu+Covid19 is bad. Consider a flu vaccine, if not for yourself, to protect someone you care about.
 
ytz
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RE: EY: A380 Residence Already Booked

Thu Nov 13, 2014 12:37 am

Quoting SQueeze (Reply 45):
This is also a new revelation to me. Then the price is actually not that outrageous by the standards of some people.

It really isn't. It's double that of F (per passenger). The price is only exorbitant for the single passenger. But that's likely to be billionaire range.

Way beyond anything I could ever afford. But I would think there's still lots of wealthy folk who can afford that. I can see the is millionaire couple taking this as a treat. There's enough of them out there to make a business case. And we're only talking 10 Residences in the entire EY fleet. People are forgetting that.
 
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KarelXWB
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RE: EY: A380 Residence Already Booked

Thu Nov 13, 2014 8:26 am

Quoting SQueeze (Reply 45):
I cannot sense where is it located. If it is occupying the corner which TG A380 used as a lounge, then that space has no windows.

Yup, it's that location. Check the seat map here:

http://oi59.tinypic.com/167mo2c.jpg

Quoting SQueeze (Reply 45):
That is bad.

Maybe. Though windows or not, people seem to buy tickets.

[Edited 2014-11-13 00:28:19]
What we leave behind is not as important as how we've lived.
 
LH422
Posts: 391
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RE: EY: A380 Residence Already Booked

Thu Nov 13, 2014 9:18 am

Quoting SQueeze (Reply 45):
No windows in the Residence? The concept of the cabin is so drastically different than what we normally see, I cannot sense where is it located. If it is occupying the corner which TG A380 used as a lounge, then that space has no windows.

Bedroom and bathroom have no windows, the other room has two.

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