CALMSP
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 3:39 pm

Quoting Freshside3 (Reply 98):

do you have stats to back up that claim?
 
Freshside3
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 3:48 pm

Quoting CALMSP (Reply 100):
do you have stats to back up that claim?

Don't have any specific stats, but my friends who work ramp at DL and UA in SEA have told me they've seen more of them, compared to the past.

Bottom line is, safety should NOT be a trade-off in cutting costs.
 
strfyr51
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 3:49 pm

Quoting EaglePower83 (Reply 25):
United really has become an unbelievable embarrassment to aviation, and to me as a Chicagoan. If they didn't actually employ so many good people here (give it time, maybe they'll cut more) .... I'd have no problem seeing them take their sorry arses back to Houston.

they sold the SCO Guys a bill of goods on that as well. They extended the Lease on Willis tower by 10 years when the closed 77W Wacker Drive to 2025 and Built a Guge computer center at Elk Grove. Th4e Flight Training center is expending at Denver.
We've NOT going to Houston any time Soon. The Hometown is CHICAGO and the Name is and will Be United.
 
T5towbar
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 3:56 pm

Quoting Reply 97):
So what I interperet from that is UA wants in house staffing only at its hubs. Sad that some truly dedicated employees will be ousted for more $9/hr jobs with high turnover rates.

By the time the contract is in negotiation phase, new leadership should be in the District. (I hope.......) The survivors of this will see to that, I'm sure. And I hope they will be ready to fight. (They better.......)

Quoting Reply 97):
How do you build a great place to work when this is all you do year round?

Morale has been down since the first 6 were gone. People has been on pins and needles, and how can you improve the customer service (ratings and satisfaction has been down and we are near or at the bottom of the "Big 4" airlines.) And it will be that way for a while. People are really trying to do their best out there, but it is very tough. And with news like we are having doesn't help. And having the ironic in-house slogan of "It's Our Job" is insulting to say the least.

Quoting Reply 97):
Like someone above said: Vendor Friendly...

Yup.

Quoting FlyHossD (Reply 75):
You can make a pizza so cheap that no one will eat it - Gordon Bethune. How is it that Smisek spent all those years under Bethune but learned nothing?

As I've heard so often, United knows the cost of everything and the value of nothing

They have long gotten rid of Gordon's business plan. It's a new plan (again) now. It's the Wall Street Plan now.
A comment from an Ex CON: Work Hard.....Fly Standby!
 
jetmatt777
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 4:01 pm

Quoting T5towbar (Reply 103):
They have long gotten rid of Gordon's business plan. It's a new plan (again) now. It's the Wall Street Plan now.

True. This is not the United plan, this is not the Continental plan. As someone else said, this is an entirely new beast we are dealing with. Each airline had their strong points, and each had their weak points; but all of those have been thrown at the window. To call this the sCO plan, or the sUA plan; is a disservice to everyone. This is not sCO or sUA..this is the New United. Vendor Friendly. Subcontractor Friendly. Most certainly not Employee Friendly -- In the customer service business, how you treat your employees has a direct impact to the bottom line. Your employees are the ones interacting with your customers. If you don't care about your employees, you will find your employees won't go out of their way to help your customers.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
nry
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 4:05 pm

View from a passenger: maybe they should outsource SFO - it takes longer to get my bags there than anywhere else.

  
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N353SK
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 4:12 pm

Quoting nry (Reply 105):
View from a passenger: maybe they should outsource SFO - it takes longer to get my bags there than anywhere else.

Been to Denver lately?
 
cle757
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 4:54 pm

Quoting nry (Reply 105):
View from a passenger: maybe they should outsource SFO - it takes longer to get my bags there than anywhere else.

The express operation (ramp) is outsourced at SFO
Cleveland the best location in the Nation
 
tommy767
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 5:16 pm

Quoting strfyr51 (Reply 102):
We've NOT going to Houston any time Soon. The Hometown is CHICAGO and the Name is and will Be United.

I think he means that he doesn't mind this management team going back to Houston. Quite frankly, I'd agree with him. Clean house and get smarter and more forward thinking c-suite management.
"KEEP CLIMBING" -- DELTA
 
jetmatt777
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 5:19 pm

Quoting tommy767 (Reply 108):
I think he means that he doesn't mind this management team going back to Houston. Quite frankly, I'd agree with him. Clean house and get smarter and more forward thinking c-suite management.

This management team is already hated by every work group. They will finish up all the outsourcing, and remaining contract negotiations and other adjustments with this one. Once that's over, they will bring in fresh management in with promises of starting a "healing process" and treating people right.

Smisek and co. will accomplish all the dirty work. All the work that will piss everyone off. Then new management will be brought in to clean up the mess and mend the wounds and start over with the employee base.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
nry
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 5:39 pm



Quoting cle757 (Reply 107):
The express operation (ramp) is outsourced at SFO

I'm talking mainline.

Quoting N353SK (Reply 106):
Been to Denver lately?

Yeech. Who'd want to go there? All they do is pay a lot of money to football players that can't get out of the divisional round.   

[Edited 2015-01-13 09:43:09]
B727, B737, B747, B757, B767, B777, B787, DC9/MD80, DC10, MD11
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phillyramp270
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 5:40 pm

If your flying in from FRA on LH and transferring to UA via Star Alliance in PHL . Your bags will misconnect!!! UA PHL's ramp is being worked by mainline but management laid off and dropped everyone to Part-time. Bout time the UA bags come from recheck.. Their part timers went home, and there's no one to transfer the bags from sector 23 to D concourse no overtime no nothing and it's not LUS/AA job to transfer those bags.... You've been warned!

[Edited 2015-01-13 09:48:04]
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glbltrvlr
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 6:14 pm

Quoting cle757 (Reply 107):
The express operation (ramp) is outsourced at SFO

I think the OP is referring to SFO mainline. I know I've had really long offload waits when the Asia flights show up at 8AM.
 
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antoniemey
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RE: UA Outsourcing 28 More Stations

Tue Jan 13, 2015 10:01 pm

Quoting Cubsrule (Reply 1):
I don't know what you mean by "potentially outsourced," but BNA is currently outsourced and has been for at least a decade.
Quoting USFlyer MSP (Reply 36):
BNA is PMCO mainline above wing and Delta Global below wing...

You're both partially correct. Downstairs is entirely DGS (still two separate contracts, but operating as one). Upstairs is roughly half and half DGS and sCO United... but if you're dealing with someone in Baggage claim that's entirely UA employees. CO never outsourced the above wing employees in BNA, mostly because they hadn't gotten that far on their list of places to shift to ExpressJet when it was spun off. UA outsourced BNA totally shortly aftrer 9/11. It was first SkyWest, then taken over by DGS... and a few of the SkyWest employees are still there working for DGS.

There have also been a few DGS employees that have been hired on by CO/UA... and a few that have gone the other way for the schedule flexibility that DGS offers.

Quoting Cubsrule (Reply 63):
Of course, the staff at BNA are easily the worst bunch at the airport and one of the worst groups anywhere I fly on any carrier, so perhaps change is good.

I'm sorry to hear you've had such trouble. Most of us, DGS and UA alike, try to be very helpful and accommodating (within the limits of UA policy), but there are a few dinosaurs and crabapples in the bunch. And trust me, we all want them to retire just as much as you do.

I actually hear a lot of customers saying how much better we are in BNA than other places they've been, so, your mileage may vary.
Make something Idiot-proof, and the Universe will make a more inept idiot.
 
777ord
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 1:25 am

Since I'm no longer with UA, but another Major US carrier. Does anyone have a time line? Which stations are getting axed up and downstairs, and which are not? I know it is still early in the process but rumors are going crazy from what I am getting from former agents.


I can confirm that there is a sick-out to occur in almost every station on the list. Including my former.
 
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antoniemey
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 1:46 am

Quoting 777ord (Reply 114):
I can confirm that there is a sick-out to occur in almost every station on the list.

Because that'll convince UA not to outsource them...   
Make something Idiot-proof, and the Universe will make a more inept idiot.
 
Cubsrule
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 2:47 am

Quoting Antoniemey (Reply 113):
I'm sorry to hear you've had such trouble. Most of us, DGS and UA alike, try to be very helpful and accommodating (within the limits of UA policy), but there are a few dinosaurs and crabapples in the bunch. And trust me, we all want them to retire just as much as you do.

Moving the "forbidden seats" at the end of the A8 counter rather than yelling at people every time they sit in them would be a good start.

Boarding an ERJ with fewer than 5 groups (when the DL agents on B will often board 50 seaters with 2 groups) would be another good step.
I can't decide whether I miss the tulip or the bowling shoe more
 
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antoniemey
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 2:59 am

Quoting Cubsrule (Reply 116):
Boarding an ERJ with fewer than 5 groups (when the DL agents on B will often board 50 seaters with 2 groups) would be another good step.

UA has 4 groups on RJs. I don't agree with it, but, it is policy. Honestly, on a 50 seat plane, after the high-level Premier members that make up Group 1, then the other Premiers and card holders than make up group 2, Group 3 is about 90% of the rest of the plane, so I usually try to condense things as much as possible.

Quoting Cubsrule (Reply 116):
Moving the "forbidden seats" at the end of the A8 counter rather than yelling at people every time they sit in them would be a good start.

They're intended for flight crews, though it seems unnecessary to me. I think they persist from the days when BNA was in the running to be a crew base and had more crew changes and are kept because "That's how we've always done things." The crews changing out at A3 and 4 never have trouble finding a place to sit without such a set up. I imagine when BNA is fully outsourced you'll likely see those seats disappear.
Make something Idiot-proof, and the Universe will make a more inept idiot.
 
maxamuus
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 4:23 am

Quoting B737900ER (Reply 82):
Is it in the IAM approved contract or not? It is, so sorry it is true. The IAM approved the outsourcing and so did all the employees who voted yes. You didn't have to have that contract, but you accepted it

You are under the false impression the IAM was going to be able to get near industry leading wages and 100% job security. THAT WOULD HAVE NEVER EVER HAPPENED. PERIOD. EVER.

You seem to think United was just going to roll over and say sure here is 24+ dollars a hour and we promise not to outsource. Again not even remotely true.

What could be done? Go on strike? lol Yeah that would have drug on and on and on and on and in the end the government would never let the largest US airline go out on strike so the IAM didnt even have that leverage.

So the IAM did what they could, and got the most amount of money and most amount of job security as possible. Most of these jobs are protected, just not in that station if the company outsources.

You need to look at the real world facts, if you do you can see why the IAM settled for that contract and why it was approved. People got real, and looked at the cold hard facts, and while they arent what anyone wanted, it was the cold hard truth.

[Edited 2015-01-13 20:25:48]
 
deltal1011man
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 4:28 am

Quoting AA737-823 (Reply 54):

It's still not a ton; while I checked and you're right, ORD has stopped for a few weeks here in the "nobody is coming to Alaska" weeks, DL is down to SEA, MSP, and sometimes SLC. It's not like they're running a huge Anchorage op.

DL has SEA, MSP year round. SLC/ATL seasonal.

Quoting northwestEWR (Reply 74):

I'd also like to see an example where DL RR pays less than or equal to a contractor.... Not in ATL they don't. Add flight benefits and seniority = a lot more compensation than those at contractors or even DGS

Yes I think RR's start at 10 or 11 an hour.

but its the lack of health care and 401K match that really (and profit sharing) makes them cost effective.

AFAIK though AA nor UA have proposed such a system. They just want the employees gone. (and more stock bonuses)
 
bjorn14
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 11:10 am

Quoting dlramp4life (Reply 29):
Isn't UA posting profits?

Yep. Posted a record quarterly profit of $1.1 BILLION in the 3rd period of 2014.
"I want to know the voice of God the rest is just details" --A. Einstein
 
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United_fan
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 12:23 pm

It's probably also a ploy to get the mainline stations to take pay cuts vs losing their jobs to outsourcing. Sad,really .
"Suspicion is a matter of opinion"
 
klwright69
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 12:41 pm

Quoting United_fan (Reply 121):
It's probably also a ploy to get the mainline stations to take pay cuts vs losing their jobs to outsourcing. Sad,really .

Isn't this what the UA employees at the airports in Hawaii agreed to do to save their jobs?
 
COSPN
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 12:54 pm

Well where do you think these 2000 will go ? To the hubs and the Less senior employees will be send to the street or cut to 4 hours a day
 
maxamuus
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 2:19 pm

Quoting COSPN (Reply 123):
Isn't this what the UA employees at the airports in Hawaii agreed to do to save their jobs?

Yes
 
T5towbar
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 3:26 pm

Quoting COSPN (Reply 123):
Well where do you think these 2000 will go ? To the hubs and the Less senior employees will be send to the street or cut to 4 hours a day

Here's my take on what will probably happen if past and present history are indicators:

There are stations to be insourced according to LOA #6. The company will probably expedite those openings and also create vacancies throughout the system. (The geniuses in Chicago instituted new staffing models in the hubs that aren't working because of the lack of manpower at the FT level - too many gaps to flow the PT'ers and agents are getting killed by the short handedness causing OJI's. And the constant moving people around is taking a toll.) It has happened before, in the case of CLE. Their choices (ramp) was PHX - LOA #6 city - and SFO. Some took it and some took the furlough.
There will be a system list of choices that those who want them can take. Depending on location and who will take the system. Some people won't chase their jobs if the location offered is so far away or financially unattractive. Depending on how much is an Early Out is offered, and can take it, a lot of people won't take the system. The company will try to control this (IMHO, to avoid paying for a lot of moves). Once all of the offered vacancies are filled, then they will go to a system wide bumping process via the Juniority List to bump the most junior FT person in the system.. People who are junior in the hubs has already been cut to PT already, and there are furloughs in places like DEN where if FT is offered, they must be restored before anyone else can come in at FT. The Bid File Transfer List will be closed, and no transfers will be offered.

Everyone will probably not take the system. But you will know what is offered before weighing your options. It won't be easy. The company won't make it easy. But this is the biggest list of cuts - 28 cities in one shot, and hopefully the last. They'll want this done by Spring to get the vendors in place and up and running before the Summer travel season. We're tired of all of this.........

Quoting klwright69 (Reply 122):
Isn't this what the UA employees at the airports in Hawaii agreed to do to save their jobs?

The Hawaii islands was a different situation and hopefully won't set a precedent.
It was a small group of members and they weighed their options and voted for the cuts. No where else this will happen. So the 28 will be gone. I don't even know why they are talking about trying to save cities. There are already vendor want ads in cities already. So in essence, it's already been done. If Simplicity is an indicator, then God help us all.........


Once this is all over, the game plan now is to protect the rest that are left.
A comment from an Ex CON: Work Hard.....Fly Standby!
 
jetmatt777
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 4:10 pm

Quoting T5towbar (Reply 125):

No, they will not create the openings until AFTER the vendors take over in the outsourced cities. They will then terminate the contracts with vendors in the insourced cities AFTER the mainline employees are ready to take over.

They did not have this overlap with CLE and the other 12 outsourced cities last year. The lack of overlap hurt the system as people took their new jobs before vendors took over. Stations were then running for several weeks or months without even close to the manpower needed.

With 28 stations, they are going to add plenty of overlap. The vendors will take over in the outstation, then the displaced employees will take over the insourced stations. They are planning in quite a bit of overlap to avoid the previous situation.

Also, most of this will occur in Summer or Fall. They are in a hurry to do it, but there is plenty of negotiation to take place, and 28 contracts to get ironed out. It will take a while and with that much movement, the company will take their time to make sure it goes as seamlessly as possible. They do not want to have 28 stations without employees before the vendor takes over.

So: Outsourced city, most or all employees will stay in position until the day the vendor takes over. Insourced city, the vendor will stay in position until the day the displaced employees are in position to take over the operation from the vendor.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
CALMSP
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 4:49 pm

update:

around this summer, a complete insourcing of work at DCA/HNL/LAS/MCO/PDX/PIT/SAN/SEA/TPA.
 
COSPN
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 5:06 pm

All of the "out the door employees 'will quit as soon as they have found a new job. So we will be working short .. Very short it will be a real mess. And I hear the company wants. The Partimers hours cut because the furlough pay is based on the last few weeks of scheduled hours not actual hours worked.
 
jetmatt777
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 5:22 pm

Quoting COSPN (Reply 128):
The Partimers hours cut because the furlough pay is based on the last few weeks of scheduled hours not actual hours worked.

This will be fine. They will be forced to cover with overtime. And with even fewer people bidding for the overtime, you will be able to get all of the hours you want.

Some nice fat checks before you transfer
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
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malaysia
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 7:02 pm

Quoting T5towbar (Reply 96):
You have the protected stations (till '16 - contract negotiations should begin before any outsourcing date):
AUS; BOS; BWI; CLE (de-hubbed); DFW; GUM; FLL; HNL; JFK; LGA; MSP; MSY; PHL; PIT; SNA.

Why was GUM never placed under the contract language as a hub?

So 2016 will be whether the above is to be outsourced etc.

What about ROR and YAP, etc I think I saw company workers last time I visited? so if they are not in the protected category, they can be outsourced eventually?
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
lhcvg
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 7:10 pm

Quoting CALMSP (Reply 127):

So what is going on here exactly? Are they dumping previously contract staff to go all-mainline UA (whether sCO or sUA on the paychecks), or is this just new contract language whereby these are mainline stations that now are "protected" going forward from outsourcing?
 
COSPN
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 7:13 pm

ROR and YAP are not in the USA they are paid about 16 per hour that is very well for the Republic of Palau and the FSM more than most government employees make. GUM is like CLE a protected city not a hub.
 
jetmatt777
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 7:23 pm

Quoting LHCVG (Reply 131):
So what is going on here exactly? Are they dumping previously contract staff to go all-mainline UA (whether sCO or sUA on the paychecks), or is this just new contract language whereby these are mainline stations that now are "protected" going forward from outsourcing?

Some work in those stations is performed by vendors. That work will be insourced to mainline employees.

There is no longer sUA or cCO on the ramp, we are combined under one work group now. Have been for a year.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
jetmatt777
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 7:26 pm

Basically, in order to combine the work in those to-be-insourced stations, it will come at the expense of mainline ramp in 28 other cities.

Anyone from those 28 cities who wants a job will be able to find one in the newly insourced cities. 60-70% will not take a move package however, so overall there will be job losses. But if you want to keep your job, you will be able to find one either through a newly created vacancy, or by exercising your seniority on the system.
Lighten up while you still can, don't even try to understand, just find a place to make your stand and take it easy
 
B737900ER
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 7:49 pm

Quoting maxamuus (Reply 118):

Then you fight it out. Let THEM outsource you. Don't give them permission. The IAM willingly gave jobs away
 
maxamuus
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 8:00 pm

Quoting B737900ER (Reply 135):
Then you fight it out.

Exactly how could that have been done. Please enlighten us.
 
maxamuus
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 8:04 pm

Quoting B737900ER (Reply 135):

Are you at all familiar with the pre-merger sCO fly to win, and sUA PCE contracts ?? How much job protection was in those ?
 
lhcvg
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 8:24 pm

Quoting jetmatt777 (Reply 134):

So basically mainline employees who want to stay at UA and are willing to relocate can displace contracted vendor staff at the "insourced" stations?
 
CALMSP
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 8:47 pm

Quoting LHCVG (Reply 138):

they're not technically walking in and displacing those workers, the contract agreement between UA and (vendor company) will be cancelled.
 
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malaysia
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 9:11 pm

Quoting COSPN (Reply 132):

so ua can outsource to another vendor to save money in the Pacific islands eventually?
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
32andBelow
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 9:18 pm

Quoting LHCVG (Reply 138):
So basically mainline employees who want to stay at UA and are willing to relocate can displace contracted vendor staff at the "insourced" stations?

Good contract employees will have a pretty easy time coming online at the new station when the next positions open up. How many people are going to move for ticket counter wages anyways?
 
lpdal
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 9:22 pm

Is the UA ramp outsourced at FLL, PBI, or MIA? I see workers with "United" logos on their vests walking around, so I'm going to assume that those guys aren't outsourced? I do know apart from WN, B6, and NK, a large majority of employees are outsourced to ASIG, Menzies, Swissport, Servisair, or Quick.

Thanks for all the information,

-LPDAL
All of my views and posted content are mine alone, and should not be viewed as official communication from my employer, its subsidiaries thereof, or any other entities or airlines.
 
32andBelow
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RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 9:23 pm

Quoting LPDAL (Reply 142):

Is the UA ramp outsourced at FLL, PBI, or MIA? I see workers with "United" logos on their vests walking around, so I'm going to assume that those guys aren't outsourced? I do know apart from WN, B6, and NK, a large majority of employees are outsourced to ASIG, Menzies, Swissport, Servisair, or Quick.

Thanks for all the information,

-LPDAL

I don't see why a contract employee can't be in a uniform. The ticket counter ones definitely are.
 
maxamuus
Posts: 256
Joined: Fri Feb 18, 2011 3:49 pm

RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 9:34 pm

Quoting 32andBelow (Reply 141):
How many people are going to move for ticket counter wages anyways?

These are good paying middle class jobs. They can easily make 60K with some bonuses and OT thrown in. Granted i know that is beneath some people, but for a lot of people that is a decent paying job, plus medical and dental and good vacation it is pretty good for a lot of people.
 
lpdal
Posts: 1965
Joined: Sat Mar 24, 2012 9:49 pm

RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 10:00 pm

Quoting 32andBelow (Reply 143):

I don't see why a contract employee can't be in a uniform.

They are in uniform, except their vests say "ASIG" "Menzies" etc. Usually, from what I can see, outsourced employees do not wear the airline logo but the contractor logo.

-LPDAL
All of my views and posted content are mine alone, and should not be viewed as official communication from my employer, its subsidiaries thereof, or any other entities or airlines.
 
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northwestEWR
Posts: 1974
Joined: Sat Oct 09, 2004 12:45 pm

RE: UA Outsourcing 28 More Stations

Wed Jan 14, 2015 10:25 pm

Quoting LPDAL (Reply 145):

Quoting 32andBelow (Reply 143):

I don't see why a contract employee can't be in a uniform.

They are in uniform, except their vests say "ASIG" "Menzies" etc. Usually, from what I can see, outsourced employees do not wear the airline logo but the contractor logo.

-LPDAL

DGS gave those working for UA the option to wear the UA uniform and those for DL had access to their uniforms as well. A DGS Red Coat was always weird to see.

I personally took the UA tie and bought my own shirts and pants. The company supplied uniforms are horrifically cheap.
Northwest Airlines - Now You're Flying Smart
 
COSPN
Posts: 1771
Joined: Fri Oct 12, 2001 6:33 am

RE: UA Outsourcing 28 More Stations

Thu Jan 15, 2015 2:08 am

I think UA is giving UA uniforms to the vendors that should never be allowed. I also heard they deduct $300 form the low paid employees for a uniform that costs maybe $100 at most.

YAP and ROR also do TSA and Cargo functions so not easily outsourced.

I disagree that most will quit the company BTW almost all will take the system option. ATW may be 50/50
 
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antoniemey
Posts: 1415
Joined: Mon Dec 26, 2005 5:38 pm

RE: UA Outsourcing 28 More Stations

Thu Jan 15, 2015 2:40 am

Quoting 32andBelow (Reply 143):
The ticket counter ones definitely are.

Not where I'm working. And what we are expected to wear is terrible, even in comparison to UA's uniforms.

Quoting northwestEWR (Reply 146):
DGS gave those working for UA the option to wear the UA uniform and those for DL had access to their uniforms as well.

Where were they given that option? When UA switched their uniform over we were told here that we would be wearing DGS uniform and nothing else (although they later allowed us to buy our own shirts from other sources as long as they're the right color of blue. Already had to buy our own of everything else.) Only thing UA is the tie.

Quoting COSPN (Reply 147):
I think UA is giving UA uniforms to the vendors that should never be allowed.

See, I don't get this. You want your customer service employees in uniform in order to give a mostly solid look to the public. Thus, you should want your vendors who are acting in the same capacities your employees do to also wear your uniform, even if it's a limited selection of the total available items. And yet, the DGS employees here are expected to wear basically the same uniform that the gift shop employees wear.


But maybe my station's being uniformed a lot differently than others. Stranger things have happened.
Make something Idiot-proof, and the Universe will make a more inept idiot.
 
COSPN
Posts: 1771
Joined: Fri Oct 12, 2001 6:33 am

RE: UA Outsourcing 28 More Stations

Thu Jan 15, 2015 3:01 am

I disagree customers should always know whom they are talking to a UA employee or a contract company employee

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