I was going to continue on more about what the American carriers do lack in EK
, especially in terms of route networks to India, but that's for another thread more on that specific topic I think, since I don't want to derail it further to an SFO
So instead, another tangential rant...
|Quoting ua900 (Reply 122):|
To me the biggest difference is the constant barrage of buy on board stuff, whether that's $7 for a cheap alcoholic drink or $8.99 for a lousy salad on a domestic flight.
The buy-on-board options on US Airlines overall are lame. Overpriced alcohol is just the tip of the iceberg. The selections are just... Weak. On the airlines that do have options you are generally limited to weak and forgettable Snack boxes, and the few warm options are an absolute ripoff, like $9 for some tiny disgusting thing overloaded with bad cheese and sauces that might make you feel sick afterwards (The UA
ham and cheese baguette is the one that comes to mind). When a salad is available (which is pretty rare), it's also usually pretty forgettable, the standard rabbit food with maybe a few bits of cheese, a couple slices of chicken, and some sauce packets. In some cases, a very flavorless cold sandwich.
And it's pathetic, looking at the buy on board offerings that foreign airlines offer. Better warm things that are probably actually recognizable, and much more selection! Heck, some, I don't remember specifics, practically have premium whole meals for purchase. It's expensive, but when cooped up in a transcon for 5-7 hours, after the rush to catch the flight with nothing to eat along the way, I'm sure there'd be many takers for more and better options!
That's not just the UA
. That extends to B6
also, our only 4 star carriers. (Ironically, I found UA
's buy on board offerings to have a better value for money than VX
's). And this is insane, because even Ryanair, freaking Ryanair appears to feature better options!
I'm not even going to consider the special options that carriers will option on say, Hawaii or JFK
flights, because no, it's not worth considering those few special cases where they try a bit harder.
Sure, having better selection would be a little more weight, but how much?
And implementing it doesn't have to be a pain. VX
may have cutting edge systems integrated in to the Entertainment for it, but it doesn't have to be that. The other option I'd say is sitting right beneath everyone's noses; the Wifi. Process buy on board stuff right on peoples computers through the Wifi servers, it sends a notification to the FA
's tablet, FA
confirms it, and done.
I can think of so many times that I was stuck on a transcon, and even though I ate before the flight about 3 hours in the hunger returns full force. Now, that applies to international too, it would have been so lovely if when I was served that sad little croissant on UA IAH
, if I could have purchased something else to help fill the remaining burning hunger (I'm not exactly a voracious person either, quite the opposite really, so I can only imagine how much worse it must have been for others). Or even better, since they don't offer a midflight snack, just purchase one! The prices may be a bit nuts for a meal, but some 3-7 hours in to some long flight, when that hunger hits and I'm stuck in the big carbon or metal tube, it'd still be a wonderful option.
Sorry for the rant on this, but this is definitely an area where US carriers could try a lot harder. The potential to make more money on it is sitting right under their noses, and they're still passing it up!
Going weak on the 'complimentary' meal in Y is one thing, but going so weak on the buy-on-board options, that someone will pay more for? Come on!