Why so much extra capacity on the AKL
route today? There seems to be an extra 767 (ZK-NCL
) and an extra 777 (ZK-OKH
) as compared to normal.
|Quoting ZKOJH (Reply 43):|
"Traffic, heavier planes force runway patch-up" - Queenstown Airport spends up to $400,000 fixing wear and tear.
Queenstown Airport has been forced to spend hundreds of thousands of dollars on patching its runway after damage by heavy aircraft.
Between $300,000 and $400,000 has been spent on 2800sq m of new asphalt to cover grooves in the runway at one of Australasia's fastest growing airports.
Pilots had complained about ruts that were filling up with water, which coming into winter would have made landing on the runway trickier.
Hardly surprising, really. Most of the A320s/737s going in and out of there are landing very close to Maximum Landing Weight. This is because fuel there is so expensive and the airlines consequently tanker in as much of it as they can.
Queenstown really needs a full length taxiway that jets can use, inorder to reduce all the time wasted by aircraft waiting for others to backtrack.
|Quoting zkncj (Reply 56):|
Maybe the 763s could hit the peak domesitc runs?
When do the 767s position down to Christchurch for the CHC
flights? Is the flight bookable.
I believe that ZK
-NBA did quite a few months of domestic runs after it was delivered, so that the airline could build up time before it did ETOPS runs.
|Quoting MillwallSean (Reply 60):|
If it isn't difficult let staff handle it. As a rule I never let my customers do my job, not do I expect to do others work. And since I have basic manners, the idea of stretching across someone to pick up a third persons tray is plain wrong and I most certainly hope that the average passengers wouldnt do that across me if i ever had the misfortune of being in a middle seat.
And the idea that because your in economy you should do the work yourself and staff just sit and do nothing, cant you hear how it sounds?
Old people, please sort it all yourself on a fullservice carrier, you are in economy class so we don't care...
Doing their job for them? Its just passing a tray and takes a maximum of ten seconds. If they can't reach, then what's the alternative? Getting out of your seat so that the FA
can stand closer and reach the yet-to-be-collected tray? Seems like an awful waste of time and will create much more of a disturbance to the passengers seated near you. If a FA
passed you two arrival/customs cards and asked you to pass one to your neighbour, is that also a problem and proof that the carrier has awful customer service standards. It's not like they're asking you to do a drinks run.
|Quoting MillwallSean (Reply 60):|
With those thoughts, the entitlement and the idea that economy class passengers should have no service, I truly feel sorry over the entitlement you show.
Most organisations tend to view customer service very differently.
Entitlement, really? Entitlement is when passengers book jetstar level fares and expect Etihad 'The Residence' levels of service. For this reason, I'm very glad that I'm not a FA
If you look through most of my posts here over the last several threads of 'The Air New Zealand Vendetta Phase', you will see that nearly always I've agreed with Gasman et al with the fact that the carrier has let standards slip. In those threads proper service issues such as language used to address pax, cabin cleanliness, lounges, 3-4-3 in 777s, meals etc were discussed. These are all pressing issues that the airline needs to be dealing with. FA
's not being able to reach meal trays and asking pax to assist them by passing it isn't.
.....unless I could use that as further reason to moan about 3-4-3 in 777s.
|Quoting DavidByrne (Reply 66):|
One of the reasons for the change is that thirty years ago aircraft like the B737 were very close to max range even across the Tasman.
Does anyone here know what year Air New Zealand's last trans-Tasman 737 service was and which route? I seem to remember that they flew 737s to BNE
as late as 2006. Presumably they would have been ETOPS capable back then.