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diverted
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DL 2598 Diverted Due Cabin Crew?

Sun Jan 24, 2016 2:37 am

Saw this on avherald, anyone got any more info?? Obviously there's no sense in criticizing the crew without knowing what transpired, but if so, I'd imagine the in flight supervisors will have some investigating to do.

Quote:
A Delta Airlines Boeing 757-200, registration N751AT performing flight DL-2598 from Los Angeles,CA to Minneapolis,MN (USA), was enroute at FL370 about 180nm south of Salt Lake City,UT (USA) when the captain decided to divert the aircraft to Salt Lake City telling ATC he wanted to hear from his flight attendants. The aircraft landed safely on Salt Lake City's runway 16R about 40 minutes after leaving FL370.

A passenger reported that three cabin crew were sent off due to "bad behaviour". The airline subsequently sent a letter of apology stating: "... some of our team members did not display their best behavior. We expect our flight crew to be nothing but courteous and professional at all times and what you experienced was far from that. I am sorry we didn’t deliver on our brand promise for you today."

The aircraft remained on the ground for about 80 minutes, then continued the flight reaching Minneapolis with a delay of 75 minutes.

 
nws2002
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DL 2598 Diverted Due Cabin Crew?

Sun Jan 24, 2016 3:11 am

I'm guessing they picked up three new FAs in SLC? Wonder what exactly was going on.
 
ltbewr
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DL 2598 Diverted Due Cabin Crew?

Sun Jan 24, 2016 3:23 am

Sounds like to me the FA's were arguing with a pax or among each other in front of pax, with one the FA's called to the PIC and told them there was a problem serious enough that they wanted to get off the flight ASAP.
 
MSNfan
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DL 2598 Diverted Due Cabin Crew?

Sun Jan 24, 2016 3:42 pm

Must've been a pretty serious issue to warrant diverting the flight.   
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NWAROOSTER
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DL 2598 Diverted Due Cabin Crew?

Sun Jan 24, 2016 4:24 pm

Seeing that Richard Anderson is right on top of safety of flight issues, I wonder how long these Flight Attendants will remain as employees of Delta?   
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N126DL
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DL 2598 Diverted Due Cabin Crew?

Sun Jan 24, 2016 10:52 pm

Quoting NWAROOSTER (Reply 6):
Seeing that Richard Anderson is right on top of safety of flight issues, I wonder how long these Flight Attendants will remain as employees of Delta?   

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ArmitageShanks
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DL 2598 Diverted Due Cabin Crew?

Mon Jan 25, 2016 6:07 pm

A fight among crew members that resulted in a diversion and nobody is talking about this? Really?
 
b747400erf
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DL 2598 Diverted Due Cabin Crew?

Mon Jan 25, 2016 6:11 pm

Did the flight have to wait for replacement FA's before taking off again?
 
NASBWI
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DL 2598 Diverted Due Cabin Crew?

Mon Jan 25, 2016 6:15 pm

Quoting B747400ERF (Reply 13):
Did the flight have to wait for replacement FA's before taking off again?

Yes, if the removal of the offending flight crew meant that the aircraft was under its minimum crew complement. However, since the diversion happened in SLC, I'm sure there were reserve FAs ready to resume the flight, hence why the delay wasn't much longer than an hour. It would've been handled the same as if there was an incapacitated crewmember.
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DTWPurserBoy
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DL 2598 Diverted Due Cabin Crew?

Mon Jan 25, 2016 7:23 pm

There had been a lengthy thread on this issue that I can no longer locate. It must have been deleted by the moderators for some reason.

I remember it because I pointed out there are three things that will result in instant termination of employment: theft, insubordination and fighting
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mayor
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DL 2598 Diverted Due Cabin Crew?

Mon Jan 25, 2016 8:05 pm

Quoting DTWPurserBoy (Reply 15):
I remember it because I pointed out there are three things that will result in instant termination of employment: theft, insubordination and fighting

When I hired on, one of the things they impressed on us was that you didn't mess with DL's money or their booze. Theft fits in their, too.
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OMP777X
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DL 2598 Diverted Due Cabin Crew?

Mon Jan 25, 2016 11:07 pm

Quoting DTWPurserBoy (Reply 15):
There had been a lengthy thread on this issue that I can no longer locate. It must have been deleted by the moderators for some reason.

I remember it because I pointed out there are three things that will result in instant termination of employment: theft, insubordination and fighting

I believe that you're confusing this incident with the thread about the UA flight attendants who refused to take the 747 flight from Hong Kong due to the graffiti. You made that comment in Reply 48.
UA's Fired HKG FAs-Any Updates? (by caleb1 Jan 14 2016 in Civil Aviation)

This is apparently a totally different incident, but it seems that nobody has any solid information on it.

Best,

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johns624
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DL 2598 Diverted Due Cabin Crew?

Tue Jan 26, 2016 1:32 am

Quoting OMP777X (Reply 17):
I believe that you're confusing this incident with the thread about the UA flight attendants who refused to take the 747 flight from Hong Kong due to the graffiti

I find it hard to believe that a Delta employee would mix up a DL incident with a UA one that wasn't remotely similar.
 
DTWPurserBoy
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DL 2598 Diverted Due Cabin Crew?

Tue Jan 26, 2016 1:40 am

Quoting B747400ERF (Reply 13):
Did the flight have to wait for replacement FA's before taking off again?

They would have no choice but to wait for replacements. You cannot move the aircraft without minimum qualified crew onboard. SLC is a DL crew base so all it would take is a few phone calls from crew scheduling.






















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OMP777X
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DL 2598 Diverted Due Cabin Crew?

Tue Jan 26, 2016 2:44 am

Quoting johns624 (Reply 18):

Quoting OMP777X (Reply 17):
I believe that you're confusing this incident with the thread about the UA flight attendants who refused to take the 747 flight from Hong Kong due to the graffiti

I find it hard to believe that a Delta employee would mix up a DL incident with a UA one that wasn't remotely similar.

I could be wrong, but what he wrote in reply 48 of that thread mentions the same phrase as above. I also haven't seen any other thread on the topic of this incident, let alone a long one where that same phrase was repeated by DTWPurserBoy.
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spinkid
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DL 2598 Diverted Due Cabin Crew?

Tue Jan 26, 2016 2:46 am

I'm surprised none of our DL members don't have any info on this.

Someone out in SLC must know. anyone?
 
b747400erf
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DL 2598 Diverted Due Cabin Crew?

Tue Jan 26, 2016 5:25 am

You would think there is a phone video out there if it was something very public in front of other passengers. What a strange story, where are the journalists?
 
ArmitageShanks
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DL 2598 Diverted Due Cabin Crew?

Tue Jan 26, 2016 11:56 pm

Quoting B747400ERF (Reply 22):
What a strange story, where are the journalists?

Exactly. When its a passenger everyone calls for fines, jail time, etc. When its a crew member who should be held to an even higher standard....silence.
 
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Revelation
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DL 2598 Diverted Due Cabin Crew?

Wed Jan 27, 2016 1:35 am

Quoting diverted (Thread starter):
The airline subsequently sent a letter of apology stating: "... some of our team members did not display their best behavior. We expect our flight crew to be nothing but courteous and professional at all times and what you experienced was far from that. I am sorry we didn’t deliver on our brand promise for you today."

I could picture this happening. My work place is pretty tranquil (high tech geeks typing into computers all day) but there's been 2-3 'blind rage' incidents between various co-workers over the decades that were heated enough where if they were FAs I would want the plane to land and have them kicked off simply for flight safety. Take the number of flights running 24/7 and this kind of incident has to happen from time to time.
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clrd4t8koff
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 4:51 pm

Quoting ArmitageShanks (Reply 17):

Exactly. When its a passenger everyone calls for fines, jail time, etc. When its a crew member who should be held to an even higher standard....silence.

I completely agree. It shouldn't matter if it's a passenger or crew - inflight hostility should be treated the same and these FA's should be jailed and/or fined.

This should also be a lesson for all FA's that feel they can throw someone off for anyone reason, that they, too, are disposable.
 
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mayor
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 5:12 pm

I found this blurb on Facebook, but not sure who is quoting the source:

"The Aviation Herald reports that the on-board fistfight began when the two flight attendants disagreed over "work issues" and began to brawl on the plane. A third intervened and was also struck by flying fists and the "purser informed the flight deck and the captain decided to divert."
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spinkid
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 5:17 pm

Quoting mayor (Reply 20):
"The Aviation Herald reports that the on-board fistfight began when the two flight attendants disagreed over "work issues" and began to brawl on the plane. A third intervened and was also struck by flying fists and the "purser informed the flight deck and the captain decided to divert."

Sad, but it makes sense.

Sadly we've seen the captain and co pilot fighting over controls of the aircraft, so it makes sense the FA's could become involved in an altercation.
 
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spinkid
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 5:46 pm

Its strange. I feel like they used this thread as their news gathering service (source)

https://pjmedia.com/trending/2016/01/29/delta-flight-attendants-brawl-at-37000-feet/
 
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747d10
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 5:47 pm

Spinkid beat me to it.....here's the link in clickable form:
http://pjmedia.com/trending/2016/01/...ht-attendants-brawl-at-37000-feet/

[Edited 2016-01-30 09:49:29]
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nitepilot79
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 7:37 pm

Don't know if this is adding anything new. This is from my double...

http://pjmedia.com/trending/2016/01/...ht-attendants-brawl-at-37000-feet/
 
b747400erf
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 8:17 pm

PJMedia is a right wing blog, is there any real journalism out there covering this event?
 
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DocLightning
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 8:19 pm

Quoting spinkid (Reply 15):

I'm surprised none of our DL members don't have any info on this.

They may and if they do, they would be wise to stay quiet.
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PGNCS
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 9:55 pm

Quoting B747400ERF (Reply 25):
PJMedia is a right wing blog, is there any real journalism out there covering this event?

And...? Do you have information that what they have reported is incorrect?
 
777ord
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RE: DL 2598 Diverted Due Cabin Crew?

Sat Jan 30, 2016 11:27 pm

where is the video?? There is always video of everything in our world now.... surprised it hasn't been posted yet.
 
b747400erf
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RE: DL 2598 Diverted Due Cabin Crew?

Sun Jan 31, 2016 5:00 am

Quoting PGNCS (Reply 27):

And...? Do you have information that what they have reported is incorrect?

Everything on that website is incorrect. That is why I asked for a real source.

[Edited 2016-01-30 21:00:57]
 
catiii
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RE: DL 2598 Diverted Due Cabin Crew?

Sun Jan 31, 2016 5:17 am

Quoting B747400ERF (Reply 29):


[Edited 2016-01-30 21:00:57]

There's a number of factually correct statements on that site.
 
b747400erf
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RE: DL 2598 Diverted Due Cabin Crew?

Sun Jan 31, 2016 5:38 am

Quoting catiii (Reply 30):

There's a number of factually correct statements on that site.

About 5% truth? And most of that is stating the date and time. And if it is the only site reporting something, it is definitely false.

https://en.wikipedia.org/wiki/PJ_Media

I can find no reporting done that was given an award. The most notable reporting from that site was to try and justify the Iraq war and now partners with another inaccurate blog Breitbart.com

I will wait for a real source.

[Edited 2016-01-30 21:43:33]
 
BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Sun Jan 31, 2016 5:07 pm

One FA slapped another FA. Case closed...
 
clrd4t8koff
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RE: DL 2598 Diverted Due Cabin Crew?

Sun Jan 31, 2016 10:00 pm

Quoting BravoOne (Reply 32):

One FA slapped another FA. Case closed...

Sort of...

" the on-board fistfight began when the two flight attendants disagreed over "work issues" and began to brawl on the plane. A third intervened and was also struck by flying fists"

So it sounds like 3 FA's were involved.
 
BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Mon Feb 01, 2016 9:29 am

Quoting clrd4t8koff (Reply 33):
So it sounds like 3 FA's were involved

Yes there were three FAs involved. Don't think there was any "bawl" just a bitch slap or two.
 
catiii
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RE: DL 2598 Diverted Due Cabin Crew?

Mon Feb 01, 2016 4:25 pm

Quoting B747400ERF (Reply 31):
About 5% truth?

Far more than that. I have no involvement or emotional attachment to the site, but when you make the absolute statement:

Quoting B747400ERF (Reply 29):
Everything on that website is incorrect.

That's simply not accurate.

Anyways, it'll be interesting to hear what really happened here (if we ever get the story at all).
 
BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Mon Feb 01, 2016 5:12 pm

Quoting catiii (Reply 35):
Anyways, it'll be interesting to hear what really happened here (if we ever get the story at all).

Why is that important to you. DL will take care of the problems and move on. The firing squad will assemble at 0900 tomorrow am.
 
ABQopsHP
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RE: DL 2598 Diverted Due Cabin Crew?

Mon Feb 01, 2016 5:13 pm

I have been curious to whether this was a LNW (legacy NW) LDL or a mixed crew from both companies. Granted the merger was quite some time back, but you know there are still some out there that may be bitter, or at the least territorial about company pride. I have a few former NW F/A friends still flying, but have not been in contact with them in quite some time, to find out the scoop on this event. The ones I know, usually fly international.

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catiii
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RE: DL 2598 Diverted Due Cabin Crew?

Mon Feb 01, 2016 11:43 pm

Quoting BravoOne (Reply 36):


Why is that important to you. DL will take care of the problems and move on. The firing squad will assemble at 0900 tomorrow am.

Because whatever happened was important enough to divert the airplane. In our industry, through the appropriate industry forums, we often share the details of our incidents so that others can learn from them (although Delta has left the A4A and is no longer participating in its safety committee). Even something as trivial as an altercation amongst the inflight crew contains a lesson.

Looks like the mainstream media has corroborated the story on the PJ site: http://www.ajc.com/ap/ap/georgia/del...ight-attendants-altercation/nqG9w/
 
DTWPurserBoy
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 12:10 am

Quoting BravoOne (Reply 36):
The firing squad will assemble at 0900 tomorrow am.

And that is not far from the truth.

Quoting ABQopsHP (Reply 37):
have been curious to whether this was a LNW (legacy NW) LDL or a mixed crew from both companies.

The merging of the two cultures was essentially a non event. We merged seniority by straight date of hire which is inherently fair and everyone gets along very well. I think all of us can honestly say we have made lifelong friends on "the other side." The subject rarely even comes up in conversation anymore.
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reggiet
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 3:40 am

Thanks catiii for the clarity and fact of the story and source. My Girlfriend is an Atlanta based Delta FA. Yes they will get fired if it didn't already happen this morning. As the Almighty A-Net Mayor has already said, you don't mess with Daddy Deltas money. That iconic Delta One Great Team Benevolence goes straight out the window.
And come on B747400ERF. Fight through the left wing blinders and just pass on the story vs the subtle opining of the proper ideology going forward.
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BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 10:18 am

Quoting catiii (Reply 38):
Because whatever happened was important enough to divert the airplane. In our industry, through the appropriate industry forums, we often share the details of our incidents so that others can learn from them (although Delta has left the A4A and is no longer participating in its safety committee). Even something as trivial as an altercation amongst the inflight crew contains a lesson.

Even though it kills you to not know the details of this story you must realize that some things will remain undisclosed to the general public and especially the internet. Life goes on...
 
catiii
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 2:56 pm

Quoting BravoOne (Reply 41):
Even though it kills you to not know the details of this story

It doesn't "kill me." Go back and re read all my posts and show me where it "kills me." I only said:

Quoting catiii (Reply 35):
Anyways, it'll be interesting to hear what really happened here (if we ever get the story at all).
Quoting BravoOne (Reply 41):
you must realize that some things will remain undisclosed to the general public

No one has a gun to your head to participate in this thread.

Quoting DTWPurserBoy (Reply 39):
The merging of the two cultures was essentially a non event. We merged seniority by straight date of hire which is inherently fair and everyone gets along very well. I think all of us can honestly say we have made lifelong friends on "the other side." The subject rarely even comes up in conversation anymore.

To amplify on that, the way they merged the two cultures is the gold standard. Having been there for that merger, then taking a job at UA, I'm amazed at how well DL did it. This is a one off event.
 
BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 3:01 pm

Quoting catiii (Reply 42):
I'm amazed at how well DL did it. This is a one off event.

No they did it as well when they merged with Western back in 1986.
 
catiii
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 3:12 pm

Quoting BravoOne (Reply 43):
No they did it as well when they merged with Western back in 1986.

But the unique way in which they pulled this off given a highly unionized workforce on one side, and given the significantly larger scale than the Western merger 22 years earlier, is very impressive.
 
BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 3:13 pm

Quoting catiii (Reply 44):
But the unique way in which they pulled this off given a highly unionized workforce on one side, and given the significantly larger scale than the Western merger 22 years earlier, is very impressive.

Well at least we agree on that one!  
 
catiii
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 3:19 pm

Quoting BravoOne (Reply 45):
Well at least we agree on that one!  

I think Western worked so well because the cultures were so alike. The DL and NW cultures were much more different (at least in my experience in the flight ops side).
 
BravoOne
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RE: DL 2598 Diverted Due Cabin Crew?

Tue Feb 02, 2016 3:39 pm

Quoting catiii (Reply 46):
I think Western worked so well because the cultures were so alike

Diverging here from the subject matter but I could no agree with that culture statement and I was there when that merger occurred. None the less they did pull it off and that's what counts.

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