US Rec'd Best Customer Serv Is UA Worst?

Moderators: jsumali2, richierich, ua900, PanAm_DC10, hOMSaR

Locked
 
TonyBurr
Topic Author
Posts: 1107
Joined: Tue Mar 27, 2001 1:00 pm

US Rec'd Best Customer Serv Is UA Worst?

Sat Jun 30, 2001 5:55 am

Report today that US received several awards for customer service and rightfully so. They do a good job at it.

I wonder if UA has the worst customer service? I am 1 K and they treat us terrible. I can not imagine how they treat the casual flyer.

Had a res supervisor on the phone today who basically told me my travel agent and I do not know how to book a res. Eventually he found the necssary line in my res and saw it was NOT our mistake. Still argued about our incompetency. UA is terrible.

Congratulations US! Sorry you can not teach UA a corporate mentality now that the buy out is dead. UA would have benefited!
Top
Locked

Who is online

Users browsing this forum: aerace, airsmiles, Baidu [Spider], Belperflyer, corn4ahead, darloscott, DaveMetroD, einkleinerknabe, FlyGuyNash, goldcrest, graham697, hic787, hoons90, Kent350787, kiffy, Kiwiandrew, N592NW, nascar1, Nicknuzzii, petertenthije, Qantas737, QF744ER, qf789, quic330, randomdude83, richard757, RyanairGuru, TFlintoff24, Updraft27, ZOASAN and 297 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos