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AA frequent flier Question

Posted: Thu Feb 07, 2019 5:39 pm
by tax1k
I’ve been almost exclusively flying United but the last two years have made lowest status on AA. I get a sheet of business size cards that seem like I’m supposed to give them to flight crew members. What are these things? How do they work? Seems like a cross between Monopoly money and raffle tickets.

Re: AA frequent flier Question

Posted: Fri Feb 08, 2019 5:14 pm
by UALFAson
They are a way for customers to recognize employees who provide great customer service. So if a flight attendant or a ticket agent or a gate agent or someone goes above and beyond for you or just is extra friendly, you can give them one of these certificates and they 1) get a positive note in their HR file and 2) are probably entered into some sort of drawing for cash or prizes.

Re: AA frequent flier Question

Posted: Sun Feb 10, 2019 10:16 pm
by tax1k
Thanks. They seem to be optimistic in how many they give you.