Moderators: richierich, ua900, PanAm_DC10, hOMSaR
zeke wrote:Probably neither the airports or airlines fault. If you held a different passport you could have made the connection.
Welcome to brexit.
bhxalex wrote:Nothing to do with the OP's passport or Brexit.
madairdrie wrote:You might be able to claim the eu compensation to as its a through flight you were on not sure how It works when neither flight it’s self was delayed but worth a try
zeke wrote:bhxalex wrote:Nothing to do with the OP's passport or Brexit.
If they were from the EU, they would not have needed to line up for the traditional boarder control, they could have quickly passed through the automated gates with their EU passport.
ktof wrote:Sadly, at Brussels connections between Non-Schengen and Schengen gates (again, please read up) there are no automated EU gates.
You have to go through security again, and have your passport inspected by a human which took me approximately 50 minutes from arriving in the terminal, even after begging and pleading staff and other passengers.
zeke wrote:ktof wrote:Sadly, at Brussels connections between Non-Schengen and Schengen gates (again, please read up) there are no automated EU gates.
You have to go through security again, and have your passport inspected by a human which took me approximately 50 minutes from arriving in the terminal, even after begging and pleading staff and other passengers.
https://www.passengerselfservice.com/20 ... c-e-gates/
"Six automated border control e-gates have opened at Brussels Airport for arriving EU passengers.
The ABC e-gates should allow arriving passengers at Brussels Airport to proceed through border control more swiftly.
At the moment, all passengers at Brussels Airport who travel to or arrive from a non-Schengen country, such as Morocco or the USA, have to go through border control. The police check whether their identity matches that on the identity papers and whether the travel documents they carry are authentic.
Now, this verification can also happen digitally for arriving EU-citizens at the six ABC e-gates in Pier B.
At a later stage the e-gates will also be installed for departing passengers."
ktof wrote:The e-gates were NOT open, I along with all other passengers had to go through the MANUAL checks by a human being.
bhxalex wrote:zeke wrote:Probably neither the airports or airlines fault. If you held a different passport you could have made the connection.
Welcome to brexit.
Nothing to do with the OP's passport or Brexit.
n729pa wrote:
Correct! Utter rubbish to associate it with Brexit. Nothing to do with it and an ill informed comment.
I flew LHR FRA VIE on Wednesday with LH and OS, Lufthansa ticket 50 min connection. LH921 parked on remote stand (nothing to do with UK origin) as there was later an OS flight parked on remote stand too. Plus have arrived at a gate before on same flight, so remote stand random. Bussed to terminal. OS flight from gate A24.. I made the flight despite going through passport check.
sabenapilot wrote:A claim will in all likeliness not be honoured by the airline and you have a low chance of succeeding in a court room either, going by your account of events as 40 minutes should be enough in BRU, IF the flow would not be artificially reduced at least, something which is out of their control....
VSMUT wrote:sabenapilot wrote:A claim will in all likeliness not be honoured by the airline and you have a low chance of succeeding in a court room either, going by your account of events as 40 minutes should be enough in BRU, IF the flow would not be artificially reduced at least, something which is out of their control....
It is not an exceptional circumstance. If Brussels Airlines won't acknowledge it, the court will have to force them.
sabenapilot wrote:An airline can obviously not be held responsible for everything that happens between 2 gates, including social action at immigration control.
ktof wrote:I almost feel bad for accepting the compensation as it's not normally something I would do...