UALFAson wrote:It takes some serious incompetence or mismanagement (like, usually criminal level) for a BOD to replace a CEO. While AA's operational performance has certainly been less-than-stellar of late, it's not like they're the only airline having staffing and weather issues right now. In a few months, this will all be forgotten by the flying public who will go back to buying whichever ticket is cheapest.
As an AA Platinum-level flyer, I am disappointed with the product and service changes that have been made lately and wish Mr. Parker would soon be succeeded by someone willing to re-invest in the product the way DL and now UA are, but I don't see a revolt among the employee groups or the Board anytime soon. We're stuck with him until he decides to retire or move on, I'm afraid.
IFLYUA767 wrote:Thanks for the information. Parker seems disconnected from employees and customers. He just doesn’t seem to care much about the well-being of AA. I hope that he eventually sees the frustration with employees and customers and he either changes his style or decides to move on. I think AA is a great company overall but it isn’t what it used to be.
UALFAson wrote:IFLYUA767 wrote:I imagine with UA's decision to re-invest in their inflight product, there are going to be some serious conversations had in Fort Worth about how AA is going to respond.
I don't know many people outside of some shareholders who are happy he has turned AA into an ULCC.
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